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Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » probabilistic event resolution nsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

probabilistic event resolution nsm  Event Resolution Process , Probabilistic Event Resolution , Improving Event Resolution , Automating Event Resolution , Event Resolution Invention , Optimization of Event Resolution , System Supported Optimization , Event Processing , Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Include Biases , Integrating Event Resolution , Event Resolution Dependent , Rate IT Event Resolution , Highest-Resolution Model , Meeting Event Resolution , Detect Read More...
Not All Acquisitions Happen: JDA and QRS Part One: Event and Market Impact
Recent QRS'' announcement that it has terminated its agreement to merge with JDA Software, while, in a separate announcement, it stated that it will be acquired

probabilistic event resolution nsm  All Acquisitions Happen: JDA and QRS Part One: Event and Market Impact Event Summary In mid-July, JDA Software Group Inc . (NASDAQ: JDAS), a prominent global provider of integrated software and professional services for the retail demand chain with over 4,500 customers, and QRS Corporation (NASDAQ: QRSI), a leading provider of collaborative commerce and trading community building solutions, with nearly 10,000 retail and manufacturing customers, announced a definitive agreement for JDA to acquire QRS as Read More...
GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data Part One: Event Summary
GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce. However, despite a good complementary

probabilistic event resolution nsm  Acquires HAHT Commerce for More Synchronized Retail B2B Data Part One: Event Summary Event Summary A refutation of the claim that the ongoing consolidation in the enterprise application space has of late largely been about pilfering install base, increasing market share, and saving the costs of economy of scale -based product, might be the recent merger of two players in the business-to-business (B2B) e-commerce arena, which claim that the rationale for their merger is to provide a more comprehensive Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

probabilistic event resolution nsm  customer relationship management,CRM,call center solutions,knowledge management,KM,service resolution management,SRM,customer service,support and service,product specifications,technical support,billing questions,pricing and policy information,automated response system,contact channel Read More...
CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary
While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some

probabilistic event resolution nsm  Software Wins at the Pivotal Auction. Now What? Part One: Event Summary Event Summary What had initially looked like the CRM (customer relationship management) market''s version of the Oracle-PeopleSoft takeover saga in the ERP (enterprise resource planning) market, seems to have recently had a closure with relatively graceful winners and losers, despite an inevitable slight dose of drama, twists and turns, and playing hard to get throughout the process. Namely, on December 8, Pivotal Corporation Read More...
Software Piloting: How Do You Fly This Plane
Piloting the software is one of, if not the most, critical event in the project life cycle. If done well, the pilot will uncover issues before they become

probabilistic event resolution nsm  Piloting: How Do You Fly This Plane Software Piloting: How Do You Fly This Plane Featured Author - Joseph J. Strub - December 23, 2003 Introduction Due to its complex integration issues and cross-departmental impact, implementing a large ERP software package is a formidable process. Good project planning, with its key events such as software installation, training, and data conversions, can guide a team to a successful and smooth go live. Piloting the software is one of, if not the most, Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

probabilistic event resolution nsm  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More...
Event: TEC''s Jorge García to Speak at Salon BI Montreal
TEC''s business intelligence analyst, Jorge García, will be presenting at Salon BI 2012 at the Palais des congrès de Montréal, this Tuesday, November 6 (9:35 am)

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Geac Awakens On Its Deathbed - Part 1: Event Summary
While Geac might not need a white knight savior any longer owing to the profitable quarter and secured additional funding, the general feeling remains that the

probabilistic event resolution nsm  Awakens On Its Deathbed - Part 1: Event Summary Geac Awakens On Its Deathbed Part 1: Event Summary P.J. Jakovljevic - October 16, 2001 Event Summary  On September 5, Geac Computer Corporation Limited (TSE: GAC), a struggling Canadian supplier of enterprise management software, announced that net income from continuing operations of Can$17.2 million in Q1 2002, compared to a net loss from continuing operations of Can$43.2 million during the first quarter of the previous year. The results are Read More...
ERP for Distribution: See for Yourself How the Competition Stacks Up
Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors

probabilistic event resolution nsm  for Distribution: See for Yourself How the Competition Stacks Up Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors, manufacturers, and other companies with extensive shipping and logistics operations. The event is being co-sponsored by our partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain. The event will be held from September 18–19, 2013 in beautiful Montreal, Quebec. For more Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

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Oracle Further Orchestrates Its SOA Forays Part One: Event Summary and Market Impact
Although its service-oriented architecture-based platform and enterprise solutions will not likely be

probabilistic event resolution nsm  Further Orchestrates Its SOA Forays Part One: Event Summary and Market Impact Event Summary The main idea behind this article is not to further delve into the strengths and weaknesses of the impending merger between Oracle Corporation (NASDAQ: ORCL), the largest database and enterprise software provider (recently inaugurated the number two leading business applications provider), with its second largest rival, PeopleSoft , Inc . (NASDAQ: PSFT). Its purpose is to analyze why one should never Read More...
TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston
According to TEC, selections for enterprise software such as ERP, ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a

probabilistic event resolution nsm  Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston Montreal, June 5, 2006 MONTREAL - June 14, 2006 - According to TEC, selections for enterprise software such as ERP ( http://erp.technologyevaluation.com/press ), ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a selection process without a comprehensive understanding of its unique business Read More...
An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

probabilistic event resolution nsm  Executive’s Guide to Event Log Management Strategy Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues. Read More...
Oracle OpenWorld 2013-60,000 Attendees Minus 1
A Technology Event Like No OtherThis year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself

probabilistic event resolution nsm  OpenWorld 2013-60,000 Attendees Minus 1 A Technology Event Like No Other This year’s Oracle OpenWorld was truly an impressive event. The sheer scale of the event parallels that of Oracle itself. Mark Hurd, President of Oracle, stated that with 60,000 attendees, OpenWorld 2013 was the largest single technology event ever. OpenWorld is now so large that the City of San Francisco finally agreed to completely close off Howard Street, which runs through the Moscone Center, and temporarily rename it Or Read More...

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