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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 private branch exchange ip provider


10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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Premise PBX Checklist


Looking for a new business phone system? To find a premise-based private branch exchange (PBX) solution that meets your needs, you should ask yourself several key questions about your current situation. Be sure to specify your business requirements up front to PBX providers—and know which you’re prepared to drop in return for a lower cost. This checklist can help you ask the right questions and keep track of the answers.

private branch exchange ip provider  Task Management Tool , Private Branch Exchange System , Small Business PBX Phone System Checklist , Free PABX Checklist Downloads , PBX Content , PBX Preflight Checklist , PBX Checklist For PBX Issues , PBX Checklist Voip News . Before talking to a premise PBX provider, you will need to know the following about your current situation: How many employees are in your organization? How many locations do you have that need VoIP service? How many remote or mobile users do you have that will not have a local Read More

IP Phone Features That Will Make Your Life Better


Voice over Internet provider (VoIP) solutions are appealing for companies, but many haven’t yet discovered the perks of IP phones. Price is one factor in this hesitation—IP phones are often the highest cost component in migrating from a traditional system to VoIP. Learn how to identify the key features of IP phones and to ensure your employees can make proper use of them, so your employees’ working lives can be improved.

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Enterprise IP PBX Buyer's Guide: Features and Services That Matter


The reasons most enterprises upgrade to an IP PBX system range from wanting to replace outdated equipment, to saving money, to adding needed functionality, to keeping up with growth. To evaluate competing offers from both established and new vendors, you need to learn about the market, background information, technology, standards, and the features and services that are critical and important to enterprises. Learn more.

private branch exchange ip provider  Tippit Resources Related to Private Branch Exchange (PBX) : Private Branch Exchange (PBX) (Wikipedia) Enterprise PBX Buyer's Guide: Features and Services That Matter Enterprise PBX is also known as : Enterprise PBX , Enterprise PBX Comparison Guide , Enterprise Private Branch Exchange , IP PBX , Enterprise PBX Solutions , Internet Protocol Private Branch Exchange , Enterprise PBX Product Assessments , Telephonyware Large Enterprise PBX , Hosted PBX Systems , Comparison of Leading Enterprise PBX Vendors , Read More

IP Phone Buyer’s Guide


Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with prices for a single VoIP phone ranging from $150 to $700 (USD) or more, switching to VoIP can be an expensive proposition. Find out what to look for in a VoIP phone system, how to buy, what you can expect to pay, and how to get the most out of your investment.

private branch exchange ip provider  IP PBX (Internet Protocol Private Branch eXchange) system. The bottom line with IP phones is that they offer businesses a user friendly and easy-to-manage alternative to traditional phone systems. Such innovation, however, comes at a price; a single IP phone can range from $150 to $700 or more, a hefty price tag for a company with limited funds or a sizeable work force. This buyer's guide examines the IP phone market and offers details on what to look for, how to buy, what you can expect to pay and how to Read More

Multivendor IP Telephony Management-Challenges and Solutions


Research shows that the occurrence of multivendor Internet protocol telephony (IPT) environments is on the rise. As such, an increasing number of companies are faced with the challenges of using multiple tools to manage these environments. With a single, specialized IPT management solution, companies gain a unified view across the entire voice infrastructure—which can significantly impact total cost of ownership (TCO).

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Reliable Storage for Exchange: Axiom from Pillar Data Systems


Companies often struggle to manage large-scale e-mail environments thanks to their reliance on techniques that were already showing their age in the 90s. Nowhere is this more evident than when they try to support key messaging systems with direct-attach storage. Find out about the problems associated with direct-attach storage, and about a solution that provides a remedy.

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EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08


The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of 2008 and projections for the future. If you’re considering BPO or ITO, the surveys’ results can inform you on demand and buying patterns, deal scope, sales cycles and ramp-up time, as well as outsourcing’s role in making human resources more strategic. Learn more.

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Maintaining Stock in Branch Locations


Though it’s advantageous to maintain operations in one location, distributors must sometimes operate multiple locations to meet local customers’ needs. Unfortunately, branch operations are expensive to operate, and to be successful, their services must be equal—but not identical—to those the home office provides. The challenges of knowing how to stock those branches can be overcome with a distribution software solution.

private branch exchange ip provider  Stock in Branch Locations Though it’s advantageous to maintain operations in one location, distributors must sometimes operate multiple locations to meet local customers’ needs. Unfortunately, branch operations are expensive to operate, and to be successful, their services must be equal—but not identical—to those the home office provides. The challenges of knowing how to stock those branches can be overcome with a distribution software solution. Read More

Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

private branch exchange ip provider  Sword Ciboodle delivers its private cloud–based application through a number of partners such as IBM, Fujitsu , CSC, and eLoyalty. The majority of its customers (more than 75 percent) are on premises.   Some Words of Caution Needless to say, Sword Ciboodle’s competition comes from the following software powerhouses that offer much broader offerings other than contact center solutions: Oracle (with InQuira , RightNow , and Siebel ), salesforce.com, Amdocs , and Microsoft Dynamics CRM. On the BPM or Read More

Secure Information Exchange in an Insecure World


You’re already well aware that secure file delivery is key to your company’s information security. But are you one of many who don’t know how to send a file securely from one person to another? Think you know how, but aren’t sure about federal and state compliance? Knowing how to keep data secure doesn’t have to be top secret. Learn more about a delivery server that can give you confidence about your confidential data.

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Choosing the Right Service Provider through TEC Accreditation


Last year, Technology Evaluation Centers (TEC) introduced its Accreditation Program to provide software buyers with insight into the quality of implementation and support services delivered by value-added resellers (VARs), channel partners, implementers, vendors, and consultants. With the end user in mind, we established an in-depth questionnaire that captures the customer’s level of satisfaction

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Midwest Healthcare Provider Achieves Efficiency Boost and Cost Reduction


To better manage its rapidly growing and diverse employee base, Medica required an advanced performance management process that would link employee goals to the organization and corporate mission. Medica selected SumTotal’s integrated talent management platform to automate its performance management and goal setting processes. Find out how Medica realized a significant boost in efficiencies after just one review cycle.

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BT Global Services


There are currently no details available for this vendor. However, we are working to update this vendor’s information in our database as soon as possible. Please check back again.

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How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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