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Enterprise IP PBX Buyer's Guide: Features and Services That Matter
The reasons most enterprises upgrade to an IP PBX system range from wanting to replace outdated equipment, to saving money, to adding needed functionality, to

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Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Documents related to » private branch exchange ip call


Checklist: Adding Up the Return on IP Telephony Investments
Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI).

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IP Phone Features That Will Make Your Life Better
Voice over Internet provider (VoIP) solutions are appealing for companies, but many haven’t yet discovered the perks of IP phones. Price is one factor in this

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10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

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Premise PBX Buyer’s Guide
If you’re considering upgrading your traditional phone system to a premise-based private branch exchange (PBX) system, there are a few things you need to know

private branch exchange ip call  PBX Buyer's Guide : Private Branch Exchange (PBX) (Wikipedia) Premise PBX Buyer's Guide PBX is also known as : Private Branch Exchange , Premise-based IP PBX , IP PBX , Internet Protocol Private Branch Exchange , PBX System , Enterprise PBX Solutions , Premise PBX Buyer Guide , PBX Overview , Premise-based IP PBX Systems , PBX Market , Automatic Switchboard for Telephone Systems , IP PBX Systems , Pbxes , Low-Cost Premise-based PBX , PBX Solutions for Business , Hosted IP PBX , VoIP and PBX Software , Read More
Why a Call-centric CRM?
Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they

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Maximizing the Savings of Call-center Multisourcing While Protecting Service Levels
Are you moving to call-center multisourcing to save money? Did you know that many multisourced agents use varied and unreliable systems? This leads to

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Business Information Exchange with BizManager400 for IBM System i
Designed for the IBM System i and iSeries platforms, Inovis’ BizManager400 provides secure managed file transfer of critical business documents like purchase

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Integrating Fax and E-mail: An Overview of Exchange, Active Directory, and Group Policy Fax Solutions
When you decide to implement a new fax software solution, you should review how the solution will be implemented and managed, as well as its ability to grow

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Using CRM to Boost Call Center Performance
Call centers are the focal point of customer experience and can create a valuable competitive advantage. Providing call center staff and their managers with the

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Total Cost of Ownership: HyperOffice versus Microsoft Exchange
There are two basic approaches available for organizations to offer their team members collaboration, communication, and intranet functionality: the in-house

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Five Key Considerations Private Equity Needs to Know About Manufacturing Software
As private equity investors acquire manufacturing enterprises, it becomes increasingly important to centralize the growing mass of performance data. A new

private branch exchange ip call  Key Considerations Private Equity Needs to Know About Manufacturing Software As private equity investors acquire manufacturing enterprises, it becomes increasingly important to centralize the growing mass of performance data. A new breed of ERP provides the oversight and control necessary for private equity managers to ensure resources are working toward the same goals. Download this paper for key considerations private equity-backed manufacturers need to look for when evaluating technology enablers. Read More
Fonolo for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience
As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls requires an agent

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Second Generation IP Telephony
As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment

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Multivendor IP Telephony Management-Challenges and Solutions
Research shows that the occurrence of multivendor Internet protocol telephony (IPT) environments is on the rise. As such, an increasing number of companies are

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