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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 private branch exchange cable provider


10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » private branch exchange cable provider

A VoIP Primer-Everything You Need to Know about VoIP


Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor.

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Internet-based Phone Service for Small to Midsize Companies


Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of their growth. Thus, new companies generally choose standard business phone lines from their local phone company along with multi-line phones. With voice over Internet protocol (VoIP) technology, however, small businesses now have a cost-effective, feature-rich alternative.

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Konect Product Brief: Simplify VDI and RDS Private Clouds for SMBs


Konect Elite creates and manages both server VMs and client VMs, and delivers client VDI desktops to users as a service. Konect also leverages Microsoft’s RDS to deliver session-based desktops, applications, workstations, and files/folders to users anywhere, anytime, on virtually any device. Konect mixes desktop virtualization, VDI, and RDS all together, further simplifying the daily management of the various resources, users, and devices that a business has.

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Total Cost of Ownership: HyperOffice versus Microsoft Exchange


There are two basic approaches available for organizations to offer their team members collaboration, communication, and intranet functionality: the in-house model (also known as “on premise”), and the outsourced model (also known as “on demand”). Learn more about these approaches, with a particular focus on their cost considerations, with a comparison of collaboration tools from HyperOffice and Microsoft Exchange.

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Surado! A Rising Mid-market CRM Provider


Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.

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Private Label Brands: A $50 Billion Market--Grow and Secure Your Brand


Private Label product sales have increased significantly over recent years, with the level of penetration and sophistication varying by country and retailer strategy. Many of the most successful Private Label retailers are moving this approach on and positioning the Private Label, thus the whole store, as the brand. By owning the brand, the retailer must deal with complexities and issues more traditionally associated with the CPG brand manufacturer. These issues include time to market, regulations, quality, and safety or consumer pressure. Failure to establish adequate processes and systems to support the brand can tarnish the brand and, in many cases, have severe economic implications across the whole range of products sold. Brand integrity has been identified as one of the key issues faced by Private Label retailers. In this white paper, learn more about the brand integrity strategies used today by some of the most successful Private Label retailers.

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Your Private-Access Research for Software Selection


Get your software selection portal free trial today.

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Case Study: VAI Implements E-commerce Solution for Hearing Aid Provider


For hearing aid manufacturers, it’s vital to be able to design a quality product and deliver it quickly. When Widex decided to enhance its e-commerce capabilities to improve customer service and expedite orders, it knew that integrating a robust e-business application into its existing enterprise resource planning (ERP) software was the key to a successful launch. Find out why it took only five months to implement.

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Choosing an Open Source Vendor and Service Provider


As more companies begin to use open source, demand for direct support and services beyond the on-line community will grow. If you're looking for open source help, know what questions to ask to ensure you're getting what you need.

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Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?


Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

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Provider of B2B Price Management and Optimization Speaks Out


In addition to growing at a breakneck pace for the last few years, Vendavo has recently rounded out its suite for price and margin management. The market should take notice, while the competition should indeed watch out.

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HyperOffice versus Microsoft Exchange: A Comparative Analysis


Historically, growing companies have been prevented from leveraging communications and collaboration technologies, as many collaboration solutions were crafted with big business—and big budgets—in mind. Compare HyperOffice with Microsoft Exchange to examine how their functionalities can meet your needs, and which collaboration system will cost you more—both in terms of licensing costs and long-term maintenance.

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Aspen Technology Evolves Into Digital Marketplace Provider


Founded in 1981 as a developer of computer-aided chemical engineering software, Aspen’s growth has resulted in a wide variety of applications for management and execution-level process manufacturing. Fiscal 2000 marked Aspen’s entry into the collaborative digital marketplace business in hopes of capturing a share of the supply chain e-business market.

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Choosing the Right Service Provider through TEC Accreditation


Last year, Technology Evaluation Centers (TEC) introduced its Accreditation Program to provide software buyers with insight into the quality of implementation and support services delivered by value-added resellers (VARs), channel partners, implementers, vendors, and consultants. With the end user in mind, we established an in-depth questionnaire that captures the customer’s level of satisfaction

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