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CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » post and telecommunications


TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012
SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail

post and telecommunications  TEC Analyst TEC Blog post (June 5, 2012): CAD-centric PLM, ERP-centric PLM, and Organic PLM: What’s Right for You? HighJump Software releases updated mobile presales application for direct store delivery (DSD) businesses Industry tags: Retail This release is good news for DSD suppliers looking to rationalize the hardware used by their sales force, as they will be able to install the HighJump solution on PC hardware such as laptops, tablets, or desktops. We can perhaps look forward to a possible Read More...
Navigating Between Service Management Scylla & Charybdis - Part 3
Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially

post and telecommunications  satisfaction. A future blog post series will explain the logic behind service chains’ planning and execution. In the meantime, please send us your comments, opinions, etc. We would certainly be interested in your experiences with this software category (if you are an existing user) or in your general interest to evaluate these solutions as prospective customers. Read More...
Manugistics Envisions Supplier Relationship Management Solution
Manugistics’ launch of SRM is clear evidence that it intends to stake a larger claim in the E&HT market, the near-exclusive domain of its arch-nemesis i2

post and telecommunications  early lead in the post-downturn market likely to begin in the fourth quarter of this year. Buyers in PC, telecommunications, consumer electronics, automotive, aerospace, and other consumer goods industries stand to gain the most from improved management of supplier relationships and should place Manugistics on a shortlist if only due to its high visibility and commitment to customers it has demonstrated over the past three decades. Although Manugistics contends that it can deliver SRM now, it concedes Read More...
Is Oracle Becoming Invincible?
On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has

post and telecommunications  Oracle will continue to post strong results and generate strong new sales, its competition will inevitably rebound and become reciprocally hostile. Oracle will not create many friends with its swashbuckling rhetoric, and SAP realizes that it needs to change. Its partnerships with Commerce One and Clarify are a confirmation of a significant shift in its strategy as it tries to reinvent itself from a large, inert European business applications software company to an Internet leader, ready to fiercely fight Read More...
The Power of Knowledge -- Knowledge is Power (Part 3)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

post and telecommunications  The Sourcing Innovation blog post offers some more useful details on SKM. Why Slow Customer Uptake, Then? With minimal personnel requirements, anticipated return on investment (ROI) in less than six months, and developed sets of tools and best practices being touted as additional possible benefits, we should expect companies to be harnessing KM solutions in droves, right? As a validation of the KM market, the combination of former Onyx and KNOVA has allowed Consona CRM  to combine service resolution Read More...
Maximizing Performance of ATCA in Application-ready Platforms
Thanks to pressures in the telecom equipment manufacturing industry, application-ready platforms (ARPs) in Advanced Telecommunications Computing Architecture

post and telecommunications   Read More...
Nimble Releases New Social CRM Platform
Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the

post and telecommunications  In a future blog post, I will share my thoughts on the platform after trying the beta release, which is by the way open for invites. I had the pleasure of speaking with Jon Ferrara (Nimble’s founder and CEO) a while ago, and I wanted you to get some idea of who he is and some of his thoughts, in order to understand the idea behind Nimble and its plans for the future. This is important because the first thing you should look at when a new CRM product is launched is the vision and the track record of its Read More...
Management for Next-generation Multi-service System Networks
The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has

post and telecommunications  for Next-generation Multi-service System Networks The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has needed management of service definitions, technology has focused on element management, leaving a gap between what is desired and what is possible. If operational expenses are to be lowered, this gap must be closed. Read More...
Appian: Pushing the BPM Envelope—Part Two
To further discuss the issues brought up in last week’s post on business process management (BPM) provider Appian, TEC''s P.J. Jakovljevic recently spoke to the

post and telecommunications  up in last week’s post on business process management (BPM) provider Appian, we recently spoke to Malcolm Ross, VP of product marketing at Appian. Ross has been directly involved in the implementation and development of enterprise BPM solutions and platforms for over 13 years. Prior to his involvement with BPM technologies, Malcolm worked for leading B2B and B2C e-commerce software providers and led numerous technology consulting engagements at Fortune 100 corporations. Malcolm received his Read More...
Nothing Succeeds Like Success(Factors) - Part 2
Part 1 of this series introduced SuccessFactors, a public provider of software as a service (SaaS) talent management solutions. My post first analyzed the

post and telecommunications  note, Sherry Fox’  blog post provides an in-depth analysis of e-learning and available offerings .) The Recruiting Management module streamlines the process of identifying, screening, selecting, hiring, and on-boarding job applicants. SuccessFactors touts that this module delivers the best hires, given its integration with the suite, usage by HR departments and the business, and addition of social sourcing and hiring. The idea here is for hiring managers to be able to identify talent gaps and then Read More...
PLM (Vendors) and Lean Product Development -- Part 2: Dassault Systèmes
Part 1 of this blog post series discussed in general the relationship between product lifecycle management (PLM) and lean product development (LPD), and pointed

post and telecommunications  1 of this blog post series discussed in general the relationship between product lifecycle management (PLM) and lean product development (LPD), and pointed out that various PLM vendors may have different interpretations of PLM functionality, as well as different levels of support for users’ LPD initiatives. In this and a few future blog posts, I will choose some PLM vendors and talk about the relationship between each vendor’s offerings and LPD, based on my personal interpretation. I will pick one ven Read More...
Case Study: Falcon Technologies, Inc.
Falcon Technologies, Inc. (FTI) is a leading distributor of data and telecommunications products. After several years, FTI realized its legacy accounting system

post and telecommunications  Study: Falcon Technologies, Inc. Falcon Technologies, Inc. (FTI) is a leading distributor of data and telecommunications products. After several years, FTI realized its legacy accounting system could no longer manage the growing business, and that it needed an industry-specific solution. The new system, with a few customizations, has allowed FTI to improve its efficiencies and productivity, resulting in a growth rate of over 50 percent. Find out more. Read More...
The Art, Science & Software Behind (Optimal) Retail Pricing - Part 4
Part 1 of this blog post series expanded on some of TEC’s earlier articles about companies’ need for better pricing management and optimization practices. This

post and telecommunications  1 of this blog post series  expanded on some of TEC ’s earlier articles about companies’ need for better pricing management and optimization practices. This series, which focuses on the complexity of  pricing  and  promotions  in  retailing , was  inspired by JDA Software ’s recent “edu-nouncement” on leading retailers consumer-centric pricing and promotions strategies  and  by Revionics’ recent (and still ongoing) educational series of Web-seminars. Part 2 of this series  analyzed s Read More...
How One Vendor Supplies Agility to Post-implementation Enterprise Systems
Agresso''s information warehouse, business process, and reporting and analytics information delivery models are inextricably linked in a virtual cycle. A change

post and telecommunications  be entered when users post transactions to accounts. For instance, a direct cost account might require a cost center (which in turn requires a service area and division), a work order (which in turn requires officer, job, and job type), an element, etc. In the financial reporting context, careful use of the account rules in concert with attributes is absolutely central to the handling of complex multiple generally accepted accounting practices (GAAP), and to the ability to analyze the major geographies Read More...
Soured on Expiration: The Value Proposition and Strategy for an Agile Enterprise Systems Vendor
Post-implementation agility should be the goal of most companies in their enterprise resource planning (ERP) selection. However, it is not so easy to dispel a

post and telecommunications  is addressing, see The Post-implementation Agility of Enterprise Systems: An Analysis and The Modelling Approach to Post-implementation Agility in Enterprise Systems . One of the most popular ways of accessing data within the Agresso system is by using the balance table, allowing user-defined views that can aggregate information by specific parameters, time periods, and company divisions across any modules within ABW (users can combine data from Agresso and non-Agresso sources). In broad terms, the Read More...

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