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CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » post and telecommunications


TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012
SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail

post and telecommunications  TEC Analyst TEC Blog post (June 5, 2012): CAD-centric PLM, ERP-centric PLM, and Organic PLM: What’s Right for You? HighJump Software releases updated mobile presales application for direct store delivery (DSD) businesses Industry tags: Retail This release is good news for DSD suppliers looking to rationalize the hardware used by their sales force, as they will be able to install the HighJump solution on PC hardware such as laptops, tablets, or desktops. We can perhaps look forward to a possible Read More...
AT&T Has a Thing for Media
In February 2000, AT&T announced their ''Ecosystem'' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on

post and telecommunications  including studio, mobile and post-production services. Ecosystem for Media Co-marketing Program: AT&T is launching a co-marketing program for the Ecosystem for Media designed to ensure the success of businesses who are creating, managing or distributing digital media. The program will allow companies who purchase AT&T''s Intelligent Content Distribution services and who host in AT&T data centers to leverage the power of AT&T''s brand through multiple levels of co-marketing support. AT&T Ecosystem for Media Read More...
Manugistics Envisions Supplier Relationship Management Solution
Manugistics’ launch of SRM is clear evidence that it intends to stake a larger claim in the E&HT market, the near-exclusive domain of its arch-nemesis i2

post and telecommunications  early lead in the post-downturn market likely to begin in the fourth quarter of this year. Buyers in PC, telecommunications, consumer electronics, automotive, aerospace, and other consumer goods industries stand to gain the most from improved management of supplier relationships and should place Manugistics on a shortlist if only due to its high visibility and commitment to customers it has demonstrated over the past three decades. Although Manugistics contends that it can deliver SRM now, it concedes Read More...
Navigating Between Service Management Scylla & Charybdis - Part 3
Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially

post and telecommunications  satisfaction. A future blog post series will explain the logic behind service chains’ planning and execution. In the meantime, please send us your comments, opinions, etc. We would certainly be interested in your experiences with this software category (if you are an existing user) or in your general interest to evaluate these solutions as prospective customers. Read More...
The Power of Knowledge -- Knowledge is Power (Part 3)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

post and telecommunications  The Sourcing Innovation blog post offers some more useful details on SKM. Why Slow Customer Uptake, Then? With minimal personnel requirements, anticipated return on investment (ROI) in less than six months, and developed sets of tools and best practices being touted as additional possible benefits, we should expect companies to be harnessing KM solutions in droves, right? As a validation of the KM market, the combination of former Onyx and KNOVA has allowed Consona CRM  to combine service resolution Read More...
Application Software Outsourcing: Six Experiences to Consider When Choosing the Best Provider
When there is an outsourcing failure in the application software area, “poor partner performance” is a reason that frequently appears in the post-mortem report.

post and telecommunications  measurable. In this blog post, we’ll look at one single but very important aspect—experience. And to give you a better grip on matching partners’ experiences with your business needs, we’ve broken experience down into six main types. Service Sector Experience There are many different sectors (e.g., application development, application re-architecting and platform migration, system integration, application maintenance, application support, and so on) within the application software realm. A Read More...
Nimble Releases New Social CRM Platform
Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the

post and telecommunications  In a future blog post, I will share my thoughts on the platform after trying the beta release, which is by the way open for invites. I had the pleasure of speaking with Jon Ferrara (Nimble’s founder and CEO) a while ago, and I wanted you to get some idea of who he is and some of his thoughts, in order to understand the idea behind Nimble and its plans for the future. This is important because the first thing you should look at when a new CRM product is launched is the vision and the track record of its Read More...
CATS
CATS is an asset tracking and materials management application designed for the telecommunications, cable, and utilities industries, in particular companies

post and telecommunications  CATS is an asset tracking and materials management application designed for the telecommunications, cable, and utilities industries, in particular companies with complex asset tracking requirements. Read More...
Talent (Human Capital) Management and Sports? Sign Me Up, Please! - Part 2
Part 1 of this blog post introduced some mixed feelings and doubts that we might still have about the noble concepts of talent management and human capital

post and telecommunications  1 of this blog post introduced some mixed feelings and doubts that we might still have about the noble concepts of talent management and human capital management (HCM). This skepticism lingers in spite of the many indicators of the usefulness of these concepts in mitigating some imminent global workforce challenges, which were outlined in Part 1 . Accommodating Generation Y Let us not forget about the looming demographic shifts, given that the baby boomers are on their way out. One group that has been Read More...
Are PLM and Global Sourcing Related? Duh, And How! (Part II)
Part I of this blog post analyzed the white paper entitled

post and telecommunications  issues. A future blog post will focus on Arena''s PLM value proposition. Until then, you are welcome to comment on your global sourcing challenges and experiences, as well as your PLM software deployments and use. Read More...
Management for Next-generation Multi-service System Networks
The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has

post and telecommunications  for Next-generation Multi-service System Networks The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has needed management of service definitions, technology has focused on element management, leaving a gap between what is desired and what is possible. If operational expenses are to be lowered, this gap must be closed. Read More...
Have ERP Solutions Become Greener during 2009?
If you haven’t read the blog post ERP Vendors, Are You Green Enough? that I wrote a little over a year ago, I recommend you read it first. After you’ve checked

post and telecommunications  haven’t read the blog post ERP Vendors, Are You Green Enough? that I wrote a little over a year ago, I recommend you read it first. After you’ve checked it out, I assume you’ll understand that I used a flawed and extremely simplified approach to “confirm” my impression of the correlation between the size of enterprise resource planning (ERP) vendors and the greenness of their offerings (see below for further explanation). About a year later, I used the same method to go through the same seven Read More...
Second Generation IP Telephony
As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment

post and telecommunications  Generation IP Telephony As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment is crucial. Second generation IPT leverages data networks, and increases productivity through voice application integration. It integrates directly with customer relationship management or enterprise resource planning systems, Lotus Notes, and Outlook, Word, and Excel, to digitally capture information for compliance and Read More...
Comarch
Comarch is a software house and IT services company that specializes in innovative IT solutions for the telecommunications and financial services industries,

post and telecommunications  Comarch is a software house and IT services company that specializes in innovative IT solutions for the telecommunications and financial services industries, government, large enterprise, and small and medium business. Our products and solutions cover billing, network management, enterprise resource planning (ERP) systems, IT security, customer relationship management (CRM) and loyalty management, electronic data interchange (EDI), sales support, electronic communication, and business intelligence. Read More...

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