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CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » post and telecommunications


TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012
SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail

post and telecommunications  TEC Analyst TEC Blog post (June 5, 2012): CAD-centric PLM, ERP-centric PLM, and Organic PLM: What’s Right for You? HighJump Software releases updated mobile presales application for direct store delivery (DSD) businesses Industry tags: Retail This release is good news for DSD suppliers looking to rationalize the hardware used by their sales force, as they will be able to install the HighJump solution on PC hardware such as laptops, tablets, or desktops. We can perhaps look forward to a possible extensi Read More...
Navigating Between Service Management Scylla & Charybdis - Part 3
Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially

post and telecommunications  satisfaction. A future blog post series will explain the logic behind service chains’ planning and execution. In the meantime, please send us your comments, opinions, etc. We would certainly be interested in your experiences with this software category (if you are an existing user) or in your general interest to evaluate these solutions as prospective customers. Read More...
BigMachines: Getting Bigger and Better - Part I
I recently attended Gartner’s CRM Summit in Scottsdale, Arizona (US). During the conference, I bumped into several old acquaintances who are working for

post and telecommunications  2 of this blog post series will continue with recent events at BigMachines. Your views, comments, opinions, etc., about BigMachines and about the Q2O/CPG software category per se are welcome in the meantime. We would also be interested in hearing about your experiences with these software solutions (if you are an existing user) or your general interest in evaluating these solutions as prospective customers. Read More...
AT&T Has a Thing for Media
In February 2000, AT&T announced their ''Ecosystem'' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on

post and telecommunications  including studio, mobile and post-production services. Ecosystem for Media Co-marketing Program: AT&T is launching a co-marketing program for the Ecosystem for Media designed to ensure the success of businesses who are creating, managing or distributing digital media. The program will allow companies who purchase AT&T''s Intelligent Content Distribution services and who host in AT&T data centers to leverage the power of AT&T''s brand through multiple levels of co-marketing support. AT&T Ecosystem for Media Read More...
Is Oracle Becoming Invincible?
On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has

post and telecommunications  Oracle will continue to post strong results and generate strong new sales, its competition will inevitably rebound and become reciprocally hostile. Oracle will not create many friends with its swashbuckling rhetoric, and SAP realizes that it needs to change. Its partnerships with Commerce One and Clarify are a confirmation of a significant shift in its strategy as it tries to reinvent itself from a large, inert European business applications software company to an Internet leader, ready to fiercely fight Read More...
The Art, Science, and Software behind (Optimal) Retail Pricing - Part 2
Part 1 of this blog post series expanded on some of TEC’s earlier articles about companies’ need for better pricing management and optimization practices. This

post and telecommunications  3 of this blog post series will analyze the other two building blocks of pricing optimization: promotions and markdowns. Then, the series will go into the next generation of pricing optimization. JDA refers to this next evolutionary step as Lifecycle Pricing , DemandTec calls it Consumer Demand Management (CDM) , and Revionics refers to it as Integrated Forecast . Your views, comments, opinions, etc., about any above-mentioned pricing solution and about the software category per se are welcome in the Read More...
Mid-market ERP Vendors Leveraging (and Occasionally Outdoing) Microsoft’s “Plumbing” - Part 1
My recent blog post on what 2010 might have meant to Microsoft’s business solutions reflected on the highly publicized mid-2010 launch of Microsoft Office 2010,

post and telecommunications  1 My recent blog post on what 2010 might have meant to Microsoft ’s business solutions reflected on the highly publicized  mid-2010 launch of Microsoft Office 2010 , SharePoint Server 2010 , and Visio 2010 . For the hundreds of thousands of people around the world who use some combination of one or more of Microsoft Dynamics ERP products, Microsoft Dynamics CRM , Microsoft Office, and Microsoft SharePoint Server to run their businesses, that announcement has provided opportunities for increased Read More...
Application Software Outsourcing: Six Experiences to Consider When Choosing the Best Provider
When there is an outsourcing failure in the application software area, “poor partner performance” is a reason that frequently appears in the post-mortem report.

post and telecommunications  measurable. In this blog post, we’ll look at one single but very important aspect—experience. And to give you a better grip on matching partners’ experiences with your business needs, we’ve broken experience down into six main types. Service Sector Experience There are many different sectors (e.g., application development, application re-architecting and platform migration, system integration, application maintenance, application support, and so on) within the application software realm. A Read More...
BI Hits the Road II
In my previous blog post BI Hits the Road, I briefly discussed the new adoption of mobile business intelligence (BI) offerings and featured some important

post and telecommunications  In my previous blog post BI Hits the Road , I briefly discussed the new adoption of mobile business intelligence (BI) offerings and featured some important vendors in this space. Here I’ll continue the discussion into mobile BI space expansion, and cover of some of the features, considerations, and challenges in the utilization of mobile BI solutions. Though mobile technology is not new, the adoption of mobile solutions for BI has not proceeded at a pace comparable to other types of software solutions. Read More...
Agresso Bucks the Slump (and Fights the “ERP Madness”) - Part 2
Part 1 of this blog series revisited Agresso’s post-implementation agility capabilities as a major tenet for the vendor’s continued growth in a hostile and

post and telecommunications  comments and opinions about post-implementation agility and Agresso’ growth strategy? Do you think that Agresso has been ridiculously quiet in its marketing thus far? Has the time come for the likes of Agresso to siphon off research and development (R&D) expense and product/feature function building over to some serious noisemaking? Read More...
Management for Next-generation Multi-service System Networks
The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has

post and telecommunications  for Next-generation Multi-service System Networks The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has needed management of service definitions, technology has focused on element management, leaving a gap between what is desired and what is possible. If operational expenses are to be lowered, this gap must be closed. Read More...
Vertical Solutions Inc.-All About Field Service: Part Two
In a blog post last week, I talked about Vertical Solutions’ (VSI) offerings for field service management (FSM), including the company’s customer profile

post and telecommunications  Two In a blog post last week , I talked about Vertical Solutions’ (VSI) offerings for field service management (FSM), including the company’s customer profile, partners for extending the solution, and VSI’s big data capabilities. To expand on the company’s value prop and positioning, we recently had an in-depth candid discussion with VSI’s executive vice president (EVP) Kris Brannock. Ms. Brannock focuses on the strategy and direction of VSI’s product suite as well as establishing strategic Read More...
The Post-implementation Agility of Enterprise Systems: An Analysis
Very few companies really run standard software applications as

post and telecommunications  attempts to enable some post-implementation flexibility via improved product connectivity and openness, role-based user access and communication, improved analytics and reporting tools, user-definable processes, and workflow modeling (see What Do Users Want and Need? ). However, it is dubious whether and how software originally built for static business environments can accommodate today''s indisputably dynamic business environment. The fact is that most current commercial enterprise systems are Read More...
Case Study: Anderson Power Products
Anderson Power Products manufactures power connectors for telecommunications and other industries. The company, needing to consolidate data for its standard and

post and telecommunications  Study: Anderson Power Products Anderson Power Products manufactures power connectors for telecommunications and other industries. The company, needing to consolidate data for its standard and customized products across five global locations, found an enterprise resource planning (ERP) solution that offers one reliable point of entry. Discover how the ERP solution helped improve shipping, customer relationships, financial reporting time, and more. Read More...
Are PLM and Global Sourcing Related? Duh, And How! (Part II)
Part I of this blog post analyzed the white paper entitled

post and telecommunications  issues. A future blog post will focus on Arena''s PLM value proposition. Until then, you are welcome to comment on your global sourcing challenges and experiences, as well as your PLM software deployments and use. Read More...

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