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CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » post and telecommunications


TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012
SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail

post and telecommunications  TEC Analyst TEC Blog post (June 5, 2012): CAD-centric PLM, ERP-centric PLM, and Organic PLM: What’s Right for You? HighJump Software releases updated mobile presales application for direct store delivery (DSD) businesses Industry tags: Retail This release is good news for DSD suppliers looking to rationalize the hardware used by their sales force, as they will be able to install the HighJump solution on PC hardware such as laptops, tablets, or desktops. We can perhaps look forward to a possible Read More...
Navigating Between Service Management Scylla & Charybdis - Part 3
Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially

post and telecommunications  satisfaction. A future blog post series will explain the logic behind service chains’ planning and execution. In the meantime, please send us your comments, opinions, etc. We would certainly be interested in your experiences with this software category (if you are an existing user) or in your general interest to evaluate these solutions as prospective customers. Read More...
Manugistics Envisions Supplier Relationship Management Solution
Manugistics’ launch of SRM is clear evidence that it intends to stake a larger claim in the E&HT market, the near-exclusive domain of its arch-nemesis i2

post and telecommunications  early lead in the post-downturn market likely to begin in the fourth quarter of this year. Buyers in PC, telecommunications, consumer electronics, automotive, aerospace, and other consumer goods industries stand to gain the most from improved management of supplier relationships and should place Manugistics on a shortlist if only due to its high visibility and commitment to customers it has demonstrated over the past three decades. Although Manugistics contends that it can deliver SRM now, it concedes Read More...
The Power of Knowledge -- Knowledge is Power (Part 3)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

post and telecommunications  The Sourcing Innovation blog post offers some more useful details on SKM. Why Slow Customer Uptake, Then? With minimal personnel requirements, anticipated return on investment (ROI) in less than six months, and developed sets of tools and best practices being touted as additional possible benefits, we should expect companies to be harnessing KM solutions in droves, right? As a validation of the KM market, the combination of former Onyx and KNOVA has allowed Consona CRM  to combine service resolution Read More...
Is Oracle Becoming Invincible?
On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has

post and telecommunications  Oracle will continue to post strong results and generate strong new sales, its competition will inevitably rebound and become reciprocally hostile. Oracle will not create many friends with its swashbuckling rhetoric, and SAP realizes that it needs to change. Its partnerships with Commerce One and Clarify are a confirmation of a significant shift in its strategy as it tries to reinvent itself from a large, inert European business applications software company to an Internet leader, ready to fiercely fight Read More...
Soured on Expiration: The Value Proposition and Strategy for an Agile Enterprise Systems Vendor
Post-implementation agility should be the goal of most companies in their enterprise resource planning (ERP) selection. However, it is not so easy to dispel a

post and telecommunications  is addressing, see The Post-implementation Agility of Enterprise Systems: An Analysis and The Modelling Approach to Post-implementation Agility in Enterprise Systems . One of the most popular ways of accessing data within the Agresso system is by using the balance table, allowing user-defined views that can aggregate information by specific parameters, time periods, and company divisions across any modules within ABW (users can combine data from Agresso and non-Agresso sources). In broad terms, the Read More...
JD Edwards Post-implementation Systems Assessment: How to Ensure You Get the Most Value from Your Implementation
Software implementation can be complex. Even when it seems all your business processes and systems are “go” after the implementation of an enterprise resource

post and telecommunications  Find out how a post-implementation system assessment of technical and functional systems can improve data capture accuracy, increase user buy-in, and boost your return on investment (ROI). Read More...
Agilisys Continues Agilely Post-SCT Part 2: Market Impact
Agilisys is also leveraging its former parent''s pedigree on professional services and outsourcing, the ''Concept to Customer'' and ''Early Upgrade Program'' being

post and telecommunications  Continues Agilely Post-SCT Part 2: Market Impact Market Impact As Agilisys might have changed its name and owners but never its nature, it has been executing the strategy it espoused at the time when the spin-off was announced. The new independent company has benefited from having control of its own financial and product development destiny, being able to make decisions based upon its own needs and objectives rather than being a small part of the much larger and consequently more rigid entity''s Read More...
The Art, Science, and Software behind (Optimal) Retail Pricing - Part 2
Part 1 of this blog post series expanded on some of TEC’s earlier articles about companies’ need for better pricing management and optimization practices. This

post and telecommunications  3 of this blog post series will analyze the other two building blocks of pricing optimization: promotions and markdowns. Then, the series will go into the next generation of pricing optimization. JDA refers to this next evolutionary step as Lifecycle Pricing , DemandTec calls it Consumer Demand Management (CDM) , and Revionics refers to it as Integrated Forecast . Your views, comments, opinions, etc., about any above-mentioned pricing solution and about the software category per se are welcome in the Read More...
Power and Thermal Management Considerations for Network Telecom Solutions
As telecommunications networks grow in size and complexity, enterprises and service providers are faced with an increasing burden on operating expenses. In

post and telecommunications  and Thermal Management Considerations for Network Telecom Solutions As telecommunications networks grow in size and complexity, enterprises and service providers are faced with an increasing burden on operating expenses. In particular, the amount of power consumed and heat dissipated within even a single rack of communications servers is now a very real budget consideration. Clearly, lowering these numbers is the concern of all communication platform designers. Read More...
Scale without Fail: How to Meet and Exceed Customer Expectations in the Telecom Industry
A global telecommunications provider was mired in a hardware-centric architecture for its network applications. Even with a sizeable computing infrastructure

post and telecommunications  without Fail: How to Meet and Exceed Customer Expectations in the Telecom Industry A global telecommunications provider was mired in a hardware-centric architecture for its network applications. Even with a sizeable computing infrastructure investment, failure of server components was inevitable, and application failover schemes were risky. The provider needed a more cost-effective way to scale its operational support system (OSS) applications—without sacrificing dependability. Read More...
SAP Backpedals Its SaaS Forays -- By Design or Under Duress?
Let me start this blog post with a huge disclaimer: I have no intentions of wilfully beating up on SAP whatsoever!Sure, the enterprise applications titan

post and telecommunications  me start this blog post with a huge disclaimer : I have no intentions of wilfully beating up on SAP whatsoever! Sure, the enterprise applications titan has lately been embroiled in an intellectual property lawsuit with archrival Oracle over improper use of support data through its TomorrowNow third-party support (recently discontinued) subsidiary . As if this wasn''t enough, SAP is being sued again, and this time over an allegedly failed software implementation. Namely, in late March, Waste Management Read More...
Management for Next-generation Multi-service System Networks
The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has

post and telecommunications  for Next-generation Multi-service System Networks The history of telecommunications management is rife with examples of good technology failing to meet business requirements. Historically, while business has needed management of service definitions, technology has focused on element management, leaving a gap between what is desired and what is possible. If operational expenses are to be lowered, this gap must be closed. Read More...
Agresso Bucks the Slump (and Fights the “ERP Madness”) - Part 2
Part 1 of this blog series revisited Agresso’s post-implementation agility capabilities as a major tenet for the vendor’s continued growth in a hostile and

post and telecommunications  comments and opinions about post-implementation agility and Agresso’ growth strategy? Do you think that Agresso has been ridiculously quiet in its marketing thus far? Has the time come for the likes of Agresso to siphon off research and development (R&D) expense and product/feature function building over to some serious noisemaking? Read More...
What Have Epicor and Activant Been Up To (Post-Merger)?
April 2011 saw the merger of Epicor and Activant Solutions to create a global leader in business software solutions. TEC principal analyst P. J. Jakovljevic

post and telecommunications  Productivity Pyramid (see blog post ) and Epicor ICE (Internet Component Environment) architecture (see blog post ). Epicor 9 (a.k.a., Epicor ERP ), the converged product from Vantage , Enterprise , Clientele , Avanté , Manage 2000 , and some other Epicor legacy products, received a hefty research and development (R&D) investment during tough times (compared with Oracle Fusion , Epicor 9 was much faster to market, see blog post ). The flagship next-generation offering has been growing nicely across the Read More...

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