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CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » post and telecommunications


TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012
SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail

post and telecommunications  TEC Analyst TEC Blog post (June 5, 2012): CAD-centric PLM, ERP-centric PLM, and Organic PLM: What’s Right for You? HighJump Software releases updated mobile presales application for direct store delivery (DSD) businesses Industry tags: Retail This release is good news for DSD suppliers looking to rationalize the hardware used by their sales force, as they will be able to install the HighJump solution on PC hardware such as laptops, tablets, or desktops. We can perhaps look forward to a possible Read More
AT&T Has a Thing for Media
In February 2000, AT&T announced their ''Ecosystem'' which offers network infrastructure and hosting services. They’ve done it again, but this time focusing on

post and telecommunications  including studio, mobile and post-production services. Ecosystem for Media Co-marketing Program: AT&T is launching a co-marketing program for the Ecosystem for Media designed to ensure the success of businesses who are creating, managing or distributing digital media. The program will allow companies who purchase AT&T''s Intelligent Content Distribution services and who host in AT&T data centers to leverage the power of AT&T''s brand through multiple levels of co-marketing support. AT&T Ecosystem for Media Read More
The Power of Knowledge -- Knowledge is Power (Part 3)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

post and telecommunications  The Sourcing Innovation blog post offers some more useful details on SKM. Why Slow Customer Uptake, Then? With minimal personnel requirements, anticipated return on investment (ROI) in less than six months, and developed sets of tools and best practices being touted as additional possible benefits, we should expect companies to be harnessing KM solutions in droves, right? As a validation of the KM market, the combination of former Onyx and KNOVA has allowed Consona CRM  to combine service resolution Read More
BigMachines: Getting Bigger and Better - Part I
I recently attended Gartner’s CRM Summit in Scottsdale, Arizona (US). During the conference, I bumped into several old acquaintances who are working for

post and telecommunications  2 of this blog post series will continue with recent events at BigMachines. Your views, comments, opinions, etc., about BigMachines and about the Q2O/CPG software category per se are welcome in the meantime. We would also be interested in hearing about your experiences with these software solutions (if you are an existing user) or your general interest in evaluating these solutions as prospective customers. Read More
Is Oracle Becoming Invincible?
On June 20, Oracle Corporation, the leading provider of database and enterprise software applications, announced its fiscal 2000 results, claiming that it has

post and telecommunications  Oracle will continue to post strong results and generate strong new sales, its competition will inevitably rebound and become reciprocally hostile. Oracle will not create many friends with its swashbuckling rhetoric, and SAP realizes that it needs to change. Its partnerships with Commerce One and Clarify are a confirmation of a significant shift in its strategy as it tries to reinvent itself from a large, inert European business applications software company to an Internet leader, ready to fiercely fight Read More
A Tale of a Few Good SCM Players - Part 3
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

post and telecommunications  3 of this blog post series will analyze the current market dynamics in the retail sector, and try to explain the ongoing resurgence of JDA Software.  The current tough economic environment has created an urgent call to action at virtually every enterprise. To that end, long-standing previously tolerated inefficiencies must now be addressed without any further delay, and  capital budgeting  is being diverted from stores (in terms of expanding real estate) to properly harnessing IT in the retail sector. Read More
Power and Thermal Management Considerations for Network Telecom Solutions
As telecommunications networks grow in size and complexity, enterprises and service providers are faced with an increasing burden on operating expenses. In

post and telecommunications  and Thermal Management Considerations for Network Telecom Solutions As telecommunications networks grow in size and complexity, enterprises and service providers are faced with an increasing burden on operating expenses. In particular, the amount of power consumed and heat dissipated within even a single rack of communications servers is now a very real budget consideration. Clearly, lowering these numbers is the concern of all communication platform designers. Read More
The Modelling Approach to Post-implementation Agility in Enterprise Systems
Change happens, and it will always happen in virtually every business environment. The underlying enterprise system should thus be an aid to changing the

post and telecommunications  ways to go before post-implementation change becomes a solid, controlled process with built-in management and quality, while providing the business user visualization and evaluation of potential modifications. Ideally, it should assist the business user to understand what the system will look like and how it will operate after the change—in order to avoid surprises and rework, and further user acceptance. The full impact of any change must be known in advance, including the impact on the system, and Read More
SYSPRO ERP Version 6.1: A New Release for People Being Visionary and Pragmatic-At the Same Time
About two years ago, my colleague P.J. Jakovljevic wrote a blog post about SYSPRO, which started with the description of a very interesting strategy that the

post and telecommunications  Jakovljevic wrote a blog post about SYSPRO, which started with the description of a very interesting strategy that the enterprise resource planning (ERP) vendor used to target its customers: PragmaVision. By introducing this concept, SYSPRO was showing that their product addresses the needs of decision makers that are both visionary (ready to embrace new technology) and pragmatic (not willing to test new products and waiting for them to prove their strengths). A couple of days ago, Brian Stein, chief Read More
The Art, Science, and Software behind (Optimal) Retail Pricing - Part 2
Part 1 of this blog post series expanded on some of TEC’s earlier articles about companies’ need for better pricing management and optimization practices. This

post and telecommunications  3 of this blog post series will analyze the other two building blocks of pricing optimization: promotions and markdowns. Then, the series will go into the next generation of pricing optimization. JDA refers to this next evolutionary step as Lifecycle Pricing , DemandTec calls it Consumer Demand Management (CDM) , and Revionics refers to it as Integrated Forecast . Your views, comments, opinions, etc., about any above-mentioned pricing solution and about the software category per se are welcome in the Read More
Depository Trust and Clearing Corporation (DTCC) Case Study
The Depository Trust & Clearing Corporation (DTCC) is the world’s largest financial services post-trade infrastructure organization, having cleared and settled

post and telecommunications  world’s largest financial services post-trade infrastructure organization, having cleared and settled more than $1.4 quadrillion (USD) worth of securities in 2005. In the highly competitive financial services industry, the secure processing of transactions is vital to DTCC''s success, which is why DTCC integrated security testing into the application development processes. Read More
Agilisys Continues Agilely Post-SCT Part 2: Market Impact
Agilisys is also leveraging its former parent''s pedigree on professional services and outsourcing, the ''Concept to Customer'' and ''Early Upgrade Program'' being

post and telecommunications  Continues Agilely Post-SCT Part 2: Market Impact Market Impact As Agilisys might have changed its name and owners but never its nature, it has been executing the strategy it espoused at the time when the spin-off was announced. The new independent company has benefited from having control of its own financial and product development destiny, being able to make decisions based upon its own needs and objectives rather than being a small part of the much larger and consequently more rigid entity''s Read More
Second Generation IP Telephony
As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment

post and telecommunications  Generation IP Telephony As much as 80 percent of day-to-day business activity is taken up by digitally-based messaging. Integrating telecommunications with your messaging environment is crucial. Second generation IPT leverages data networks, and increases productivity through voice application integration. It integrates directly with customer relationship management or enterprise resource planning systems, Lotus Notes, and Outlook, Word, and Excel, to digitally capture information for compliance and Read More
IBM and Deutsche Telecom Announce Plans for 100 Terabyte Data Warehouse
According to an announcement by International Business Machines on Thursday December 16, 1999, IBM is working with German telecommunications services company

post and telecommunications  and Deutsche Telecom Announce Plans for 100 Terabyte Data Warehouse Event Summary According to an announcement by International Business Machines on Thursday December 16, 1999, IBM is working with German telecommunications services company Deutsche Telekom to assemble the largest data warehouse in the world. When complete, the warehouse will contain up to 100 terabytes of customer and call records, to be used for Customer Relationship Management (CRM) applications. The warehouse will be built by Read More
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