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PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » pm business project management


A Project Manager''s Guide to Business Performance Management
As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills

pm business project management  As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills. Learn what project managers can borrow from BPM to streamline service delivery, optimize operations, and improve customer satisfaction. Read More...
IT Project Management Tools: MS Project and Its Alternatives (Part 1)
In a previous blog post, I wrote about the Project Manager’s role and some of the constraints that affect the daily life of a PM, namely: scope, time, and cost.

pm business project management  accomplish these tasks the PM is dealing with: • Staffing the project team according to skill set required • Providing the project blueprint and design changes • Introducing business process changes • Monitoring and communicating project progress • Providing quality assurance and project documentation • Serving as primary subject matter expert • Providing post-project support and auditing The diverse nature of these tasks requires a tool which can support the need to monitor progress and Read More...
Podcast: A Project Manager''s Guide to Business Performance Management
As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills

pm business project management  be applied in the PM world? What type of project information is required to create an actionable stakeholder management solution? Stakeholder management is about managing people. So what are some of the challenges in tracking the soft factors that can make or break a project? To learn more about Project Management and Business Performance Management, please refer to our showcase , or explore related articles and white papers . Neil Stolovitsky: Thank you, Lyndsay, for joining us today. Business Read More...
Project and Process Management
Project portfolio management (PPM) is a business practice that helps organizations align their portfolios of projects with their business strategies. PPM

pm business project management  Management Project portfolio management (PPM) is a business practice that helps organizations align their portfolios of projects with their business strategies. PPM organizes a series of projects into a single portfolio consisting of reports that capture project objectives, costs, timelines, accomplishments, resources, risks, and other critical factors. Executives can then regularly review entire portfolios, allocate resources appropriately, and adjust projects to produce the highest departmental Read More...
Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management
Traditionally, change management in product development and engineering has been viewed as a way to control cost and improve efficiencies. But companies are

pm business project management  efficiency objectives in product development. As one of the world''s largest and fastest-growing software companies, we deliver a complete portfolio of integral Product Lifecycle Management solutions to over 50,000 customers in the Industrial, High Tech, Aerospace & Defense, Automotive, Consumer, and Medical Device industries. Source: PTC Resources Related to Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management : Change Management (engineering) (Wikipedia) Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

pm business project management  tier (level) two support, development, quality assurance (QA), or even third parties. Customer satisfaction should, in turn, increase, as the number of disconnected handoffs between agents, customers, and channels are reduced. On the other hand, increased agent retention should improve the organization''s domain knowledge, and as a result, the number of first-call closures should rise. The Impact of Online Customer Service Online customers are becoming increasingly demanding, since they want answers to Read More...
Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive

pm business project management  terms business performance management (BPM), corporate performance management (CPM), and enterprise performance management (EPM) interchangeably. Vendors and industry analysts use these terms to describe performance management, but essentially they all mean the same thing. BPM represents the next generation of business intelligence (BI), and is defined as the use of software to help organizations manage their processes and measure their key performance indicators (KPIs) in order to optimize performance Read More...
Performance and Compensation Management at the Core of Human Capital Management?
Strategic human capital management (HCM) solutions can help organizations transform their people into a competitive advantage by aligning managers and employees

pm business project management  employee performance, facilitate employee development, and assist in the development of succession plans. In other words, the entire employee life cycle (acquiring, developing, managing, and measuring performance) can be facilitated. To recap, HCM has evolved beyond the simple automation of business tasks to the more complex streamlining of traditional HR processes and increasing of efficiencies in the broad management of human capital. Strategic HCM solutions can help organizations transform their Read More...
Document Management and Digital Asset Management Is There a Difference and What Might It Be?
As enterprises seek better content management systems, documentation management (DM) and digital asset management (DAM) are growing in popularity. Despite

pm business project management  Management and Digital Asset Management Is There a Difference and What Might It Be? Introduction Everywhere you look within organizations, there is content. All this content needs to be managed. At first it was static information, and documents published on the Internet needed management solutions. As a result document management (DM) emerged as the mechanism or process to create, capture, manage, store, and deliver these documents to the right departments and individuals. Digital Assets Today, Read More...
Guide for Serious Business Phone System Buyers: What You Need to Know Before You Buy Your New Business Phone System
You’re on a budget and need the right kind of phone for your business. But before diving into the sometimes overwhelming market, there are a couple of things

pm business project management  for Serious Business Phone System Buyers: What You Need to Know Before You Buy Your New Business Phone System You’re on a budget and need the right kind of phone for your business. But before diving into the sometimes overwhelming market, there are a couple of things you might want to know first. This guide offers unbiased information to equip the small business owner with the tools to make the right business phone decision for your business. Download now. Read More...
Explore Your Business at the Speed of Thought
For effective decision making, information workers need quick answers to off-the-cuff questions, better understanding of the business, and fast access to

pm business project management  Your Business at the Speed of Thought For effective decision making, information workers need quick answers to off-the-cuff questions, better understanding of the business, and fast access to relevant information. But IT departments can’t react quickly enough to meet the dynamic needs of the organization while keeping costs within budget. Learn about business intelligence (BI) solutions that can help you extend the reach of BI to all information workers. Read More...
Business Intelligence for the Small to Medium Sized Business (SMB)
The analytical capability once reserved for large enterprises has now permeated the world of small to medium businesses (SMBs), providing visibility into what

pm business project management  Intelligence for the Small to Medium Sized Business (SMB) The analytical capability once reserved for large enterprises has now permeated the world of small to medium businesses (SMBs), providing visibility into what really matters for these companies. Not surprisingly, there has been a marked uptake in use of business intelligence (BI) solutions in the SMB market over the past year. Follow the road map for SMBs looking to achieve best-in-class performance through BI deployment. Read More...
Performance Management Framework for Mobile Workforce Management and Field Service
Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with

pm business project management  Management Framework for Mobile Workforce Management and Field Service Mobile workforce management is a complex process that includes workforce planning, assignment decisions, and plan execution. To align this complex process with your business goals, you need to measure your performance and develop various corrective actions. This white paper discusses performance management—and how you can measure, analyze, and make decisions about the performance of your workforce and service organization. Read More...
Creating Business Value through Location-based Intelligence
Despite growth in online and virtual commerce, a business transaction or event happens at some location. The growing volume of data can yield interesting and

pm business project management  Business Value through Location-based Intelligence Despite growth in online and virtual commerce, a business transaction or event happens at some location. The growing volume of data can yield interesting and surprising insight in relation to the location of events, transactions, and behaviors, enabling informed business decisions for increased operational efficiencies, revenue growth, etc. Know the value of location within both operational and analytical applications. Read More...

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