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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 plm customer data management

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Core PLM for Discrete Industries

The foundation of product lifecycle management (PLM) for the discrete manufacturing industries is product data management (PDM). It covers design and product-related aspects of PLM including management of material specifications, product structures, production processes, design tools, document management, and design collaboration. 

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Documents related to » plm customer data management

Software as a Service beyond Customer Relationship Management and Sales


Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS.

plm customer data management  on-demand product lifecycle management (PLM) solution (see On-demand Product Life Cycle Management: Not Just for Small to Medium Businesses Anymore ), a lesser known SaaS provider is Webcom, Inc . Webcom offers software solutions that simplify the quote-to-order process for the sale of complex products and services, such as those offered by Rockwell Automation , Motion Computing , Cray Computer, General Electric Industrial Systems, and ABB. Requiring only a browser, its solution, WebSource CPQ, allows Read More

Fighting Back: How Product Data Management Can Give You the Competitive Edge


Canadian manufacturers are getting squeezed. Challenged by a rising Canadian dollar, forced to hold the line on prices in the US market, pressured by customer demand for lower prices, better quality, and quicker service, these manufacturers need a way to retain their competitive edge and increase bottom-line profitability. Find out why product data management (PDM) is a solution you can turn to in these challenging times.

plm customer data management  Product Lifecycle Management (PLM). PLM also incorporates vital product data management (PDM) functionality. Source: Technology Evaluation Centers Resources Related to Fighting Back: How Product Data Management Can Give You the Competitive Edge : Product Data Management (PDM) (Wikipedia) Fighting Back: How Product Data Management Can Give You the Competitive Edge Data Management is also known as : Data Management , Data Management Software , Business Data Management , Data Management System , Data Read More

Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management


Traditionally, change management in product development and engineering has been viewed as a way to control cost and improve efficiencies. But companies are becoming aware that better change can drive top-line benefits—and are developing processes with an eye towards improving speed-to-market. Find out why good change management is becoming more important—and how you can use it as a tool to increase product profitability.

plm customer data management  processes and collaboration capabilities. PLM solutions offer a change management process that integrated directly with underlying product information, providing a natural extension to current PDM solutions. Additionally, almost half still have the opportunity to take advantage of MES to improve decision-making and execute change management effectively. Step 2: Measure and Improve Change Processes Most Best-in-Class companies have adopted the four key capabilities of change management, but still have Read More

Infor Fashion PLM Offers Product Lifecycle Management for the Fashion Industry with a Fresh Approach


Infor recently announced the availability of Infor Fashion PLM, a brand new application, built from the ground up, that aims to link tricky and vital areas of “softlines” product development to the supply chain—from line planning, design, development and sourcing, to production, inventory management, customers, and distribution. This release means that Infor has become the very first enterprise resource planning (ERP) provider that can offer a PLM solution in all of the following realms: discrete manufacturing, process manufacturing, and fashion/apparel manufacturing and retailing.

plm customer data management  Fashion PLM Offers Product Lifecycle Management for the Fashion Industry with a Fresh Approach Infor recently announced the availability of Infor Fashion PLM , a brand new application, built from the ground up, that aims to link tricky and vital areas of “softlines” product development to the supply chain—from line planning, design, development and sourcing, to production, inventory management, customers, and distribution. Infor Fashion PLM was written with a fresh approach, developed using the Read More

The Importance of Component Event Management in a PLM Strategy


Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most timely and efficient manner possible. This paper will introduce the philosophy of component event management and introduce a new category of software that is being developed to help implement this concept and improve business performance.

plm customer data management  Event Management in a PLM Strategy Event Management is also known as : Event Management , Event Management Software , Online Event Management , Corporation Event Management , Event Management Survey , Event Coordination , Professional Event Managers , Event Management Accelerator , Event Management Organizations , Event Management Planning , Event Management Tool , Event Management Companies , Event Planning , Event Planning Software , Strategic Event Marketing , Organize Events , Event Management Read More

Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support


Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these

plm customer data management  a Customer-centric Enterprise Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather Read More

deFacto Performance Management: Enterprise Performance Management Redefined


In this product analysis report, TEC analyst Jorge Garcia takes an in-depth look at the deFacto enterprise performance management (EPM) solution in the context of today's EPM landscape. The report covers an introduction to deFacto and its approach to EPM, deFacto product highlights, and a general look at EPM and its history, role, importance, and value in modern enterprises.

plm customer data management  enterprise performance management, EPM, BPM, business performance management, BI, business intelligence, enterprise performance Read More

Knowledge Management: The Core of Service Resolution Management


Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

plm customer data management  Management: The Core of Service Resolution Management Today''s businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More

A Roadmap to Data Migration Success


Many large business initiatives and information technology (IT) projects depend upon the successful migration of data—from a legacy source, or multiple sources, to a new target database. Effective planning and scoping can help you address the associated challenges and minimize risk for errors. This paper provides insights into what issues are unique to data migration projects and to offer advice on how to best approach them.

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How Integrated Facilities Management Software Automates Facilities Management


Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated workplace management system (IWMS). Each type of facility management solution offers different functionalities and features, and one may be better than another for your company’s needs. Learn more about the differences and how an integrated solution is a “must have.”

plm customer data management   Read More

Data Pro Accounting Software


Data Pro Accounting Software, Inc., privately owned, is based in St. Petersburg, Florida and was originally incorporated in June of 1985. The goal of the corporation has always been to develop and market a full line of accounting software products for a wide range of market segments, on a broad spectrum of operating systems environments such as DOS, Windows and UNIX.

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Alfanar HR Management


Alfanar IT, an information technology company operating in Saudi Arabia since 1995, introduces the alfanar human resources (HR) Management module for Microsoft Dynamics AX. This module enables the HR department staff, without any programming capability, to identify, capture, maintain, and adjust employee information required from the application stage through to retirement, in both Arabic and English. See what it does.

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Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

plm customer data management  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More

Macola ERP Supply Chain Management (SCM): Supply Chain Management (SCM) Competitor Analysis Report


Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite.

plm customer data management  ERP Supply Chain Management (SCM): Supply Chain Management (SCM) Competitor Analysis Report Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite. Read More