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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 platform as a service


Content as a Service: a New Model for E-learning Content Delivery
How can a company ensure that users are taking the “right” course if they do not identify and understand their strategy for content delivery? Can content be

platform as a service  built on the same platform as the enterprise version of the LMS providing a robust and scalable architecture. Using the same platform also allows for an easy migration path to Plateau's OnDemand or Enterprise Talent Management systems when the organizations functional needs expand. About Plateau Systems Plateau is a leading provider of talent management software, content and services designed to increase workforce productivity and drive business success. Plateau's award-winning software is powering

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Software as a Service for Customer Relationship Management and Sales


Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and collaborative planning.

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What Is Software as a Service?


Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be delivered as a service, security is better, rich user interfaces are available, and it has greater interactivity.

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Plateau as a Service for Talent Management


Being a human resources (HR) and customer relationship management (CRM) analyst is definitely a privilege. I get to follow the trends from these two different business areas, which (incidentally) have many things in common: employees are a company’s internal customers, recruiting is campaign management for the workforce, privacy data about customers and employees is equally sensitive, etc.

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Software as a Service: Not without Caveats


Software-as-a-service solutions often cannot provide that final twenty percent or so that differentiates a company from its competitors. Of major concern is whether off-premise applications can support complex, global organizations on a constant basis and on strict service level agreements.

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A Firewall is Cheaper Than a Lawyer


eBay's motion for a preliminary injunction to limit Bidder's Edge online auction search engine from linking to their site, may set precedents for future interstate web links. On the other hand, proper implementation of a firewall makes the whole case a moot point.

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Service Network Optimization: Achieving Success in Field Service


Most service delivery managers and executives quickly realize that there are a number of 'pain points' involved in trying to manage service delivery efficiently, which can lead to a complete inability to manage business. However, the Service Network Optimization (SNO) model from ServicePower is a set of service offerings and technology designed to help service organizations make the right decisions.

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Get ERP Right the First Time: A Practical Guide to Selecting and Implementing a New ERP System


Every company faces different challenges and has different needs in regard to enterprise resource planning (ERP). Choosing the right ERP system can be difficult because there is really no one-size-fits-all ERP solution. However, there are certain basic principles that apply to nearly every company’s situation. Find out what they are, and learn how you can increase your chances of a successful ERP implementation.

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Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises


In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology.

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Deacom Certification at a Glance: A Prelude to the Certification Report


We recently certified Deacom Integrated Accounting and ERP Software v 10.4. Before sharing my impressions of Deacom’s product, I would like to briefly describe the certification process so you can better understand how it works. The Process: It all starts with a request for information (RFI) file, which is a hierarchical list of system features and functions that the vendor completes by

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A Very Helpful Tool When You’re Choosing a New Software Solution


If you've ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be very difficult to tell which vendor has the solution best suited for the special needs and business processes of your organization. One way to help avoid making a bad choice is to have a complete list of software functions to refer to.Let

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