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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 phone ip voip hosted pbx


10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » phone ip voip hosted pbx

Hosted PBX Buyer's Guide for Small and Medium Businesses


A hosted Internet protocol private branch exchange (IP PBX) system can provide an easy way for small to medium businesses (SMBs) to move to voice over Internet protocol (VoIP) and get a new range of features and capabilities. While there are several IP PBX options, hosted applications are usually quicker and cheaper to install. Discover the critical features and services your SMB needs in a new hosted phone system.

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Hosted VoIP vs VoIP PBX: Which Is Better for Your Business?


Your company has decided to upgrade its phone systems to voice over internet protocol (VoIP), but do you know which VoIP system will serve your company best? Identifying the right VoIP technology will ensure that all your growing needs are meet at the optimal price. This guide illustrates the differences between two VoIP technologies and can help you identify the best phone system technology for your business needs.

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Beginner's Guide to Buying Hosted VoIP


Maintaining a phone system requires investment in both personnel and costly equipment. If you’re looking for ways to trim costs, you might want to consider a hosted VoIP phone system. In a hosted VoIP setup, a telephony system is provided and managed by an outside service. Download this guide to arm yourself with the information you need to decide which VoIP service provider would best suit your business.

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Hosted VoIP Buyers Guide


If you’re looking for ways to trim costs at your business, you might want to consider opting for a hosted voice over Internet protocol (VoIP), or virtual private branch exchange (PBX) phone system. In a hosted setup, the system is provided and managed by an outside service. Learn how hosted services can give your small business the veneer of a big company with a sophisticated and comprehensive telephony system.

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Phone System Buying Disasters to Avoid: C-Level Executives Share Hard Learned Lessons


Phone system buying disasters can prove costly for any business. This whitepaper presents advice from phone system managers who have been at the forefront in remedying phone system disasters. Topics covered include buying incompatible hardware, brands with bad customer service, and companies with bad SIP service. Phone system buying disasters can be averted with proper preparation and foresight.

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What to Do with Your Legacy PBX


Enterprises will benefit from migrating from their legacy PBX systems and realizing the cost savings and simplified management with VoIP technology. But should you retain your existing PBX, modify it, or replace it altogether with a software-based solution? That’s the question many enterprises face today, and they must consider the makeup of their voice system when reviewing long-term plans for their organization’s IT strategy.

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9 Savvy Ways to Reduce the Cost of Your Existing Enterprise IP Telephony Network


Enterprise internet protocol (IP) telephony has proved to be a great communication tool to unite distant employees in a solid team, to reduce costs for international calls, and to improve productivity. Moreover, there are many ways to make enterprise IP telephony network usage even more attractive. Learn five effective ways to reduce expenses for paid calls; four valid tips to decrease costs for IP telephony network ownership and administration; and a unique solution that combines call-accounting and IP telephony network administration features to cover all the ways of telecom costs reduction.

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Decentralize Your Business Operations with Hosted VoIP Phone Systems


Phone systems are the communications lifeblood of all businesses, but can be limiting in several ways. This is certainly true for legacy telephony, where phone systems were not just expensive but inflexible. They did a great job with telephony service, but created a centralized environment that posed challenges for businesses looking to expand beyond their four walls.

The "Decentralize Your Business Operations with Hosted VoIP Phone Systems" guide explains how hosted voice over internet protocol (VoIP) system brings greater flexibility for small businesses and frees them from the limitations imposed by legacy telephony. These freedoms, however, bring business-level implications, which are also explored in this guide for a balanced perspective.

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2012 Guide to Hosted VoIP for SMBs


As budgets for most businesses have been contracting in recent years, a growing number of SMBs have turned to IP technology to lower telecom costs to improve their bottom line. See how moving voice traffic to the data network allows SMBs to cut—or eliminate entirely—the costs associated with the maintenance of a dedicated voice network, including staffing and equipment, especially when they choose to deploy a hosted model.

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Checklist for Phone System Buyers


Are you in the market for a business phone system? With the broad array of features available in phone systems today and the full spectrum of providers who sell them, purchasing a new phone system for your business can be a daunting task. Read these condensed best practices to get the right information and ask phone system vendors specific, detailed questions to make the optimal decision to meet your communication needs.

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