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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 phone based reference checking

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Ariba Smart Invoicing: Worth Checking Out


Sure, to most of us accounting sounds as exciting as watching paint dry, but no business can survive without properly managing its financial means. Especially in these days of scarce cash, processing invoices faster and more accurately by the accounts payable (A/P) or billing department is critical so that the accounts receivable (A/R) folks can get their cash faster. An efficient A/P function is

phone based reference checking  portal technology eliminates supplier phone calls, as suppliers can see the status of their invoice. Supplier enablement services are also incorporated into the platform. Flagging the exception will make it easier to identify problems for the clerks in A/P departments so they can get right to work on fixing them. While that is better than not flagging a mistake, it has still let the mistake in the door and requires an A/P clerk to “touch” the invoice and spend time processing it. In contrast, Ariba''s Read More

American Software - A Tacit Avant-Garde?


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phone based reference checking  indicators (KPIs) via cell phone, two-way pager, or PDA, from which a decision maker can take action. This wireless order-approval capability extends the power of the ERP throughout the mobile organization, allowing decision makers instant real-time communication capabilities. When using the e-intelliprise Trading Portal, the alert system automatically notifies the user when an RFQ has been opened for a product. Using wireless capability, the user can accept a vendor bid instantaneously, wherever they Read More

American Software Has Been Starving While Delivering Innovations


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SAP Gives in to CRM (Part Time) Matrimony


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Realizing Cost Benefits Through Perimeter-based Online Security


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How to Evaluate Web-based BI Solutions


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phone based reference checking  to Evaluate Web-based BI Solutions How to Evaluate Web-based BI Solutions If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Established in 1993, Technology Evaluation Centers, Inc. (TEC) is the first web-native technology research enterprise. TEC provides decision support systems (DSS) that enable stakeholders to objectively identify the software products that best fit their company''s unique business and systems requirements, and that Read More

Comparison Guide for Enterprise Phone Systems


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Top 10 Must Have Business Phone Features


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