On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific CRM solutions.
phone based reference checking
sources - including Web, phone, fax, person-to-person interaction and handheld devices - to be leveraged by all employees with a customer-facing role. Tailored initially to the unique business needs of the banking, insurance, high-tech, and communications industries, the combined solution will provide a single view into a broad, rich set of company and market information, processes, relationships and interactions among companies, suppliers, partners, and customers. Nortel Networks and SAP will provide