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 perspectives on salesforce

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » perspectives on salesforce

Conference Note: 2014 HR Technology Conference Takes On HCM Big Data


This year’s HR Technology Conference was all about leveraging big data for improving HR practices, such as talent acquisition and employee retention. TEC HCM analyst Raluca Druta was there to capture all the details. Read her take on the conference’s major sessions—the welcome and opening keynotes, the ADP Workforce Vitality Report, the Sierra-Cedar 17th Annual Survey, the vendor presentations, and more.

perspectives on salesforce  organizations to consider the perspectives of marginalized groups (that did not have a say in any form of decision making). But the ultimate question perhaps is whether data will reinforce old practices driven by the protection of the bottom line such as mass layoffs and cuts from learning and benefit programs, or if it will indeed help improve the working conditions, such as the quality of jobs and workplaces, among other things. Personalization —refers to finding the best match between consumers’ Read More

Mid-market ERP Vendors Leveraging (and Occasionally Outdoing) Microsoft’s “Plumbing” - Part 2


Part 1 of this blog series analyzed Epicor and SYSPRO, the two renowned enterprise resource planning (ERP) mid-market incumbents that heavily harness Microsoft’s platform tools. To that end, the business productivity tools that were illustrated in my recent blog post on what 2010 might have meant to Microsoft’s business solutions (which reflected on the highly publicized mid

perspectives on salesforce  the rows are different perspectives, such as executive, business units, and developers. The reason that only some  business process management (BPM)  vendors are considered as EA providers is mostly due to their acquisition of an EA vendor in the past. Indeed, IBM acquired System Architect and Telelogic , Metastorm acquired Proforma (with its ProVision EA tool), while Software AG acquired IDS Scheer (with its renowned ARIS tool). Thus, I doubt that mid-market ERP vendors have any of the full-fledged EA Read More

How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM


In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be hampering field salespeople’s productivity, with frequent downtime and lengthy sales cycles cutting them off from their managers. Learn how mobile CRM solutions can help speed up and improve the sales process, so your company can survive even the toughest market.

perspectives on salesforce  Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for field sales representatives to stay on top of the game and keep your company''s bottom line from sinking into the red. For one thing, there''s the constantly changing landscape of customer demands that sales teams have to Read More

Zendesk Introduces New Version of Zendesk for Salesforce


Zendesk has revealed new updates for its Salesforce-based product. Zendesk's goal is to achieve seamless integration between its own customer support application and Salesforce for enhanced customer experience. Key features ensure that support and sales teams gain access to each other's data. Consequently, support teams can see a full Salesforce customer profile alongside a ticket

perspectives on salesforce   Read More

Hiring on Assumptions Is Not Cost-effective


The importance of resource selection is undervalued in the software industry. But in fact, the resource selection process is directly related to software development mission success. The in-house interview process typically fails to achieve comprehensive in-depth skills assessment, and is not cost-effective. However, you can improve matters by integrating external technical skills assessment expertise into the hiring process.

perspectives on salesforce  on Assumptions Is Not Cost-effective The importance of resource selection is undervalued in the software industry. But in fact, the resource selection process is directly related to software development mission success. The in-house interview process typically fails to achieve comprehensive in-depth skills assessment, and is not cost-effective. However, you can improve matters by integrating external technical skills assessment expertise into the hiring process. Read More

Securing Salesforce


Like any cloud service, Salesforce presents a unique data security challenge. While the Salesforce security team is focused on preventing service-impacting events, like denial of service (DOS), there are security threats of equal importance that Salesforce takes no responsibility for stopping. This white paper examines how to overcome data security challenges for Salesforce users, focusing on technology solutions that make security more effective.

perspectives on salesforce  Salesforce Like any cloud service, Salesforce presents a unique data security challenge. While the Salesforce security team is focused on preventing service-impacting events, like denial of service (DOS), there are security threats of equal importance that Salesforce takes no responsibility for stopping. This white paper examines how to overcome data security challenges for Salesforce users, focusing on technology solutions that make security more effective. Read More

Jumping on the Cloud - A Measured Approach


There’s a lot of hype about companies moving to the cloud, but are they actually doing it? Cloud adoption is not as rapid as some providers might lead you to think, but TEC data shows that interest in cloud computing is picking up. The 2012 TEC Market Survey Report for Discrete Manufacturing shows that cloud computing has moved beyond the early adopter phase and is now moving into the early

perspectives on salesforce  on the Cloud - A Measured Approach There’s a lot of hype about companies moving to the cloud, but are they actually doing it? Cloud adoption is not as rapid as some providers might lead you to think, but TEC data shows that interest in cloud computing is picking up. The 2012 TEC Market Survey Report for Discrete Manufacturing shows that cloud computing has moved beyond the early adopter phase and is now moving into the early majority phase of the technology adoption lifecycle. The question now is Read More

Security Begins on Your Desktop


The documents, spreadsheets, databases and other files on the personal computers used to conduct business are corporate assets. It cost money to create them and that investment should be protected. Additionally, companies have both competitive and legal obligations to assure that such data is kept private and secure. Many companies and most people are unaware of the obligation and potential threats.

perspectives on salesforce  Begins on Your Desktop IT Management Issue Consider this: If the hard drive on your personal computer failed right now: How long would it take for you to be as productive as you were yesterday? Would any clients be inconvenienced? Would you impact the productivity of others in the company? Are you sure that no one else on your corporate network can access the files on your machine? How about when you connect to the internet from home? From a client''s site? Is your company providing the proper Read More

SMB Team On-Demand CRM Comparison Guide


This guide provides a feature list comparison of 12 on-demand CRM products for small to medium businesses.

perspectives on salesforce  customer relationship management, CRM, CRM system, CRM system comparison, CRM system comparison guide, on-demand CRM system comparison, on-demand CRM system guide Read More

CPR on BPR: Practical Guidelines for Successful Business Process Analysis


Part 2 of a series on Business Process Reengineering: Long Live Business Process Reengineering. In this Part, we discuss some practical steps for actually performing business process analysis and fostering change in your company.

perspectives on salesforce  on BPR: Practical Guidelines for Successful Business Process Analysis CPR on BPR: Practical Guidelines for Successful Business Process Analysis R. Garland - August 23, 2001 CPR ON BPR: Long Live Business Process Reengineering As mentioned in Part 1: A Primer , companies should never lead with technology when trying to solve business process problems. They should review their business goals and objectives, examine, and refine or replace business processes, and then, and only then, should they find the Read More

NAPM Puts The Spotlight On Change


TEC VP, James F. Dowling is quoted in the National Association of Purchasing Management (NAPM) magazine Purchasing Today on the meaning of “Value”. The quote was in the context of how the understanding of the meanings of words change over time.

perspectives on salesforce  Puts The Spotlight On Change Event Summary The National Association of Purchasing Managers (NAPM) is considering changing its title because the purchasing profession has evolved to strategic, value-adding supply chain management. NAPM seeks to recognize this evolution through a change in the name to the Institute for Supply Management Preparing Purchasing and Supply Professions for the Future according to the February 2001 issue of Purchasing Today , ( www.NAPM.org ). In the Strategies & Solutions Read More

Virtustream Goes Live with SAP Enterprise Class Cloud-on-HANA


Virtustream, a provider of enterprise cloud solutions, recently announced that it has gone live with the first SAP Enterprise Class Cloud-on-HANA, which is now incorporated on Virtustream’s Enterprise Class Cloud infrastructure powered by its xStream cloud management software. Virtustream’s addition of HANA to its already existing SAP support is significant in enabling users to deploy SAP HANA

perspectives on salesforce  Goes Live with SAP Enterprise Class Cloud-on-HANA Virtustream, a provider of enterprise cloud solutions, recently announced that  it has gone live with the first SAP Enterprise Class Cloud-on-HANA, which is now incorporated on Virtustream’s Enterprise Class Cloud infrastructure powered by its xStream cloud management software. Virtustream’s addition of HANA to its already existing SAP support is significant in enabling users to deploy SAP HANA as a fully managed service and with no Read More

On-demand Product Life Cycle Management: Not Just for Small to Medium Businesses Anymore


Product lifecycle management (PLM) is set to transition to an on-demand model. On-demand models are quicker and cheaper to deploy, but software providers must gain user enterprises' trust before on-demand PLM really takes off.

perspectives on salesforce  demand Product Life Cycle Management: Not Just for Small to Medium Businesses Anymore Background Software-as-a-service (SaaS) is gaining momentum. In accordance with this trend, the product lifecycle management (PLM) market is set to follow the path of customer relationship management (CRM) in an aggressive transition from large, expensive software implementations to the utilization of on-demand SaaS. According to AMR Research , small to medium businesses (SMB) spent $2.1 billion (USD) on PLM-related Read More

On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.


You probably know that managing your IT assets and infrastructure is becoming increasingly more complex, as your company operates on a broader, more global scale. But do you know what IT asset management (ITAM) is and how it can benefit your company? Learn about ITAM solutions that can help your organization gain greater control over the various components, including software and hardware, within your IT architectures.

perspectives on salesforce  demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit. Knowing which IT assets you have and how they are used has become a challenge in today''s complex and ever evolving IT infrastructure. Source : SAManage Resources Related to On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit. : IT Asset Management (ITAM) (Wikipedia) On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit. Asset Management is also known as : Read More

“Whistler” Beta on the Web?


Source code for a future Microsoft OS, code-named “Whistler”, mysteriously appeared on the Internet in mid-March. How did it get there? Does it matter? And why does Microsoft management keep making statements that are later retracted?

perspectives on salesforce  Beta on the Web? Event Summary [3/23/00] For the second time in approximately a month, a senior Microsoft executive has publicly reversed himself, or been reversed by HQ, before the ink was dry . In February, it was Chief Software Architect Bill Gates. (Refer to TEC News Analysis Microsoft says: Pay No Attention to the Man Behind the Glasses for the earlier instance.) This time, it was Jim Allchin, the vice president of Microsoft''s Platforms Group. Less than a week earlier, Allchin denied Read More