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 perspectives on salesforce

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » perspectives on salesforce

Conference Note: 2014 HR Technology Conference Takes On HCM Big Data


This year’s HR Technology Conference was all about leveraging big data for improving HR practices, such as talent acquisition and employee retention. TEC HCM analyst Raluca Druta was there to capture all the details. Read her take on the conference’s major sessions—the welcome and opening keynotes, the ADP Workforce Vitality Report, the Sierra-Cedar 17th Annual Survey, the vendor presentations, and more.

perspectives on salesforce  organizations to consider the perspectives of marginalized groups (that did not have a say in any form of decision making). But the ultimate question perhaps is whether data will reinforce old practices driven by the protection of the bottom line such as mass layoffs and cuts from learning and benefit programs, or if it will indeed help improve the working conditions, such as the quality of jobs and workplaces, among other things. Personalization —refers to finding the best match between consumers’ Read More

How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM


In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be hampering field salespeople’s productivity, with frequent downtime and lengthy sales cycles cutting them off from their managers. Learn how mobile CRM solutions can help speed up and improve the sales process, so your company can survive even the toughest market.

perspectives on salesforce  Sales Assessment Test , Perspectives on Salesforce , Custom Objects in Salesforce . Executive Brief There''s never been a time when you haven''t needed your field salespeople to perform at peak ability. But a number of challenges in today''s global marketplace makes it harder than ever for field sales representatives to stay on top of the game and keep your company''s bottom line from sinking into the red. For one thing, there''s the constantly changing landscape of customer demands that sales teams have to Read More

Mid-market ERP Vendors Leveraging (and Occasionally Outdoing) Microsoft’s “Plumbing” - Part 2


Part 1 of this blog series analyzed Epicor and SYSPRO, the two renowned enterprise resource planning (ERP) mid-market incumbents that heavily harness Microsoft’s platform tools. To that end, the business productivity tools that were illustrated in my recent blog post on what 2010 might have meant to Microsoft’s business solutions (which reflected on the highly publicized mid

perspectives on salesforce  the rows are different perspectives, such as executive, business units, and developers. The reason that only some  business process management (BPM)  vendors are considered as EA providers is mostly due to their acquisition of an EA vendor in the past. Indeed, IBM acquired System Architect and Telelogic , Metastorm acquired Proforma (with its ProVision EA tool), while Software AG acquired IDS Scheer (with its renowned ARIS tool). Thus, I doubt that mid-market ERP vendors have any of the full-fledged EA Read More

Inventory on the Water: Do You Know Where It Is?


Today, more and more companies are purchasing goods from overseas. But once those goods are on the water, many companies find it difficult to keep track of where they are at any given time. Ineffective container management leads to extra costs, but with Sage ERP X3’s import tracking functionality, business functions are tied together in a single database—enabling real-time access to information and improving productivity.

perspectives on salesforce  on the Water: Do You Know Where It Is? Today, more and more companies are purchasing goods from overseas. But once those goods are on the water, many companies find it difficult to keep track of where they are at any given time. Ineffective container management leads to extra costs, but with Sage ERP X3’s import tracking functionality, business functions are tied together in a single database—enabling real-time access to information and improving productivity. Read More

Tips for Maximizing the Return on Your ERP Investment


As the economy picks up steam, organizations are increasing their investments in enterprise resource planning (ERP) technology as a way to help grow their business. Yet because the recovery remains uncertain, organizations remain concerned with squeezing the most from their IT investment dollars. Download this white paper to learn about two strategies organizations can employ to maximize the returns from their ERP investments.

perspectives on salesforce  for Maximizing the Return on Your ERP Investment As the economy picks up steam, organizations are increasing their investments in enterprise resource planning (ERP) technology as a way to help grow their business. Yet because the recovery remains uncertain, organizations remain concerned with squeezing the most from their IT investment dollars. Download this white paper to learn about two strategies organizations can employ to maximize the returns from their ERP investments. Read More

BI on the Go . . . So, Who’s Using Mobile BI?


In this first of two posts, TEC senior BI and data management analyst Jorge García presents some of the main findings of the TEC 2014 mobile survey on the usage of mobile BI offerings by enterprises—who's using mobile BI offerings and from which vendors, and which industry is showing the interest in mobile BI solutions.

perspectives on salesforce  on the Go . . . So, Who’s Using Mobile BI? Piggybacking off of the success of the most recent TEC Buyer’s Guide, the 2014 Buyer''s Guide on Mobile BI applications , we took the opportunity to survey users of mobile business intelligence (BI) applications and collect their impressions in regard to these tools. Most of the results of this survey with more than 250 respondents were captured in an Infographic . Additional information garnered from the survey, while not conclusive, may provide a glance Read More

Salesforce for Google Apps: Running Your Business Just Got Easier


How much time do you waste juggling multiple applications or searching for documents instead of focusing on your customers and prospects? Salesforce.com and Google, two software-as-a-service (SaaS) providers, have teamed up to bring together Web-based business applications that can streamline communication and collaboration. Find out how to take advantage of the benefits of SaaS to meet more of your business needs.

perspectives on salesforce  for Google Apps: Running Your Business Just Got Easier How much time do you waste juggling multiple applications or searching for documents instead of focusing on your customers and prospects? Salesforce.com and Google, two software-as-a-service (SaaS) providers, have teamed up to bring together Web-based business applications that can streamline communication and collaboration. Find out how to take advantage of the benefits of SaaS to meet more of your business needs. Read More

Zendesk Introduces New Version of Zendesk for Salesforce


Zendesk has revealed new updates for its Salesforce-based product. Zendesk's goal is to achieve seamless integration between its own customer support application and Salesforce for enhanced customer experience. Key features ensure that support and sales teams gain access to each other's data. Consequently, support teams can see a full Salesforce customer profile alongside a ticket

perspectives on salesforce   Read More

Securing Salesforce


Like any cloud service, Salesforce presents a unique data security challenge. While the Salesforce security team is focused on preventing service-impacting events, like denial of service (DOS), there are security threats of equal importance that Salesforce takes no responsibility for stopping. This white paper examines how to overcome data security challenges for Salesforce users, focusing on technology solutions that make security more effective.

perspectives on salesforce  Salesforce Like any cloud service, Salesforce presents a unique data security challenge. While the Salesforce security team is focused on preventing service-impacting events, like denial of service (DOS), there are security threats of equal importance that Salesforce takes no responsibility for stopping. This white paper examines how to overcome data security challenges for Salesforce users, focusing on technology solutions that make security more effective. Read More

Comparing On Demand Customer Relationship Management Service Alternatives


Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated with functions and features that are not part of core CRM functionality.

perspectives on salesforce  On Demand Customer Relationship Management Service Alternatives CRM Evaluation Considerations In a recent Forrester Research report, it was noted that while functions and features are important in selecting customer relationship management (CRM) software, they are not the be-all and end-all deciding factor. It was also noted that when organizations looked back in terms of the criteria they used, or would use, to select CRM software, product capabilities were not nearly as important as most Read More

On-demand Retail Trade Partner Integration Provider Asserts its Expertise


SPS Commerce delivers on-demand Software-as-a-Service (SaaS) SCM solutions to address inefficiencies in the retail supply chain network. Find out why SPS’ latest tools are a cut above the rest and how they help improve the way suppliers, retailers, and other trading partners manage and fulfill orders. And get the inside story as TEC Principal Analyst P.J. Jakovljevic sits down for a candid conversation with SPS’ Jim Frome.

perspectives on salesforce  demand Retail Trade Partner Integration Provider Asserts its Expertise Over the last decade, industry analysts have heard about the e-commerce−enabling software company called SPS Commerce time and time again, but we’ve never had the chance to meet its staff. Most often than not, the company would be cited by its direct competitors, such as Sterling Commerce , GXS , or Inovis . The chance to meet the company’s staff presented itself at the National Retail Federation ’s ( NRF ’s) BIG Retail Read More

Hanging on the Telephone: Antivirus Cold-calling Support Scams


Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security.

perspectives on salesforce  on the Telephone: Antivirus Cold-calling Support Scams Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security. Read More

Salesforce Supercharged: Our Expert Tips


All too often Salesforce implementations fail to deliver the desired improvements because the implementation was poorly conceived of, designed, and executed, and the overall goals were not clear at the outset. There are distinct activities businesses should consider when implementing Salesforce CRM—either as a new system, or enhancing the functionality of an existing system. Read up on the most important factors to consider.

perspectives on salesforce  Supercharged: Our Expert Tips All too often Salesforce implementations fail to deliver the desired improvements because the implementation was poorly conceived of, designed, and executed, and the overall goals were not clear at the outset. There are distinct activities businesses should consider when implementing Salesforce CRM—either as a new system, or enhancing the functionality of an existing system. Read up on the most important factors to consider. Read More

Insights on Trends in Software Development


This TEC podcast features an interview with Jean-Philippe Valois, Azur Group's business development manager, who shares his insights on trends in software development and explains how the company’s innovative, online technology rapidly builds models of custom applications for the cloud.

perspectives on salesforce  on Trends in Software Development This TEC podcast features an interview with Jean-Philippe Valois, Azur Group''s business development manager, who shares his insights on trends in software development and explains how the company’s innovative, online technology rapidly builds models of custom applications for the cloud. Read More

Salesforce to Shut Down Do.com


For a product to be acquired and later shut down is not uncommon. One famous example is Gist—a professional contacts management tool—acquired by RIM (now BlackBerry) in 2011 and shut down one year later. Do.com will be sharing the same fate; salesforce.com announced that Do.com will be discontinued on January 31, 2014. Built on the Salesforce platform and developed on the Manymoon software

perspectives on salesforce  to Shut Down Do.com For a product to be acquired and later shut down is not uncommon. One famous example is Gist—a professional contacts management tool— acquired by RIM  (now BlackBerry) in 2011 and  shut down one year later . Do.com will be sharing the same fate; salesforce.com announced that  Do.com will be discontinued  on January 31, 2014. Built on the Salesforce platform and developed on the Manymoon software acquisition, Do.com is a project and task management application, which Read More