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Software Functionality Revealed in Detail
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 perspectives on salesforce crm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM


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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


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perspectives on salesforce crm  a variety of real-world perspectives in answer to customers burning questions. Written by salesforce.com product managers, the blogs provide a forum for learning about the latest best-practice ideas and product developments. By encouraging readers to post comments and questions, the blogs have become interactive conversations that benefit everyone. The site s innovative IdeaExchange, built using the Salesforce Ideas application, allows customers to post feature requests or entirely new product concepts Read More

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


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perspectives on salesforce crm  step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections 5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Aplicor delivers Web-based CRM , ERP and accounting software to global midmarket and enterprise organizations. Unique strengths include an intuitive user interface to promote a positive user experience, Source : Read More

Single Sign-on (SSO): Truths and Myths


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perspectives on salesforce crm  users to get their perspectives on four key issues surrounding SSO: Can we really attain true SSO? Does SSO increase or decrease risk? Can we attain ROI from SSO? Is customer regret the exception or the norm? These are the pertinent questions that keep SSO at bay in some organizations. Introducing the Companies With the help of Imprivata, Spire Security identified SSO users and interviewed them about their deployments of SSO within their enterprises. The benefit is clear – real organizations will weigh Read More

Soffront CRM


The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM.  

perspectives on salesforce crm  soffront crm,soffront software,on demand crm,crm contact management,help desk crm,call center crm,support crm Read More

Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+


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Ramco Systems, an enterprise software vendor that has lately been focused on delivering enterprise resource planning (ERP) in the cloud and on tablets and smartphones, recently showcased its all new HR and talent management solution, Ramco HCM on Cloud (HCM standing for human capital management). Since the global launch of Ramco HCM on Cloud in June 2013, Ramco has added some of the largest

perspectives on salesforce crm  HCM on Cloud Is on a Roll in the Middle East; Africa Ramco Systems , an enterprise software vendor that has lately been focused on delivering enterprise resource planning (ERP) in the cloud and on tablets and smartphones, recently showcased its all new HR and talent management solution, Ramco HCM on Cloud (HCM standing for human capital management). Since the global launch of Ramco HCM on Cloud in June 2013, Ramco has  added some of the largest business conglomerates in the Middle East and Africa Read More

Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


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perspectives on salesforce crm  Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? R. Garland - September 5, 2001 Introduction  There are a LOT of CRM vendors. If you count the pure-play Integrated CRM vendors and niche, or, fill-the-cracks vendors, there at least fifty from which to choose. Should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting Read More

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CRM without Compromise: A Strategy for Profitable Growth


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perspectives on salesforce crm  valuable insights using different perspectives (product, channel, or segment). And you need to make the insight accessible throughout the organization and translate it into frontline actions. Successful organizations build a customer intelligence network that becomes an integral part of their entire business and enables them to better target marketing campaigns and customer inter- action, tailor product offerings, identify and prioritize sales opportunities, and increase lead conversion rates and share Read More

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perspectives on salesforce crm  Demand or On Premise: Understanding the Deployment Options for Your New Business Management System When implementing a new business management system, you need to consider many factors. With advances in Web technologies and growth in broadband across the Internet, alternative deployment methods have emerged. Nowadays, you often must include the question of whether to implement the solution on premise or on demand. Find out more about these options and how your choice can impact the overall success of Read More

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perspectives on salesforce crm  customer relationship management, CRM, CRM system, CRM system comparison, CRM system comparison guide, on-demand CRM system comparison, on-demand CRM system guide Read More

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perspectives on salesforce crm  Your Salespeople Will Love You know the promise: giant revenue increases; huge cost savings; and sales win rates through the roof. But you also know the reality: frustrated salespeople working around the system instead of with it. If you feel the promise of customer relationship management (CRM) has never been realized, you''re not alone. But times have changed. Gone are the days of cumbersome, user-unfriendly interfaces that made salespeople feel like data entry clerks. Today, you can get a CRM system Read More

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perspectives on salesforce crm  CRM Solution in Our 2011 CRM Buyer''s Guide YOur CRM Solution in Our 2011 CRM Buyer''s Guide Here''s your chance to highlight your CRM solution to more than a million sales, marketing, and finance executives with the 2011 TEC Customer Relationship Management (CRM) Buyer''s Guide*. Don''t miss this unique opportunity to reach our large, targeted IT audience Promoted to more than a million TEC members and newsletter subscribers—and sent to thousands of qualified companies that have evaluated CRM software Read More