This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering.
performance management history
step of the process. Performance Management Competencies provide objective standards the organization can define ahead of time and use to measure subsequent performance. Competencies create a common language for evaluating employees. This, in turn, enables apples-to-apples appraisals of different employees by different managers. It also supports 360-degree reviews, including manager appraisals, self-ratings, peer assessments, and subordinate reviews. From this process, every employee gains a clear and