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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 performance end user management


End-user Metrics for Corporate Performance Management
Even the best “best-of-breed” enterprise resource planning systems don’t give business stakeholders enough real-time visibility. And without that, you can’t

performance end user management  user Metrics for Corporate Performance Management Even the best “best-of-breed” enterprise resource planning systems don’t give business stakeholders enough real-time visibility. And without that, you can’t ensure performance improvements. Are employees using the right transactions for business processes? Are employees efficient, or are they making huge errors? Help identify inefficiencies in your company with an end-user experience and performance management solution.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » performance end user management

End-user Performance: Building and Maintaining ROI


Software alone is not enough to make your business run more smoothly and cost-effectively. For software to deliver value to your organization, your users must have the skills to use it accurately and intelligently. With careful planning and the right process improvement tools, best-in-class businesses are creating performance cycles that establish user acceptance and understanding up front. Shouldn’t your business be one of them?

performance end user management  life. In addition, user performance isn't a fixed thing. The same end user who performs extremely well in initial post-class testing may become flustered or develop bad habits on the job. As time goes on, factors such as normal employee attrition, the introduction of new or changed business processes, or pass the baton training (especially where there is no performance support) can erode the skills of entire departments. The worst part of this scenario is that it can go on for months without anyone Read More

Data Management and Business Performance: Part 1-Data


Research for one of my projects led me to ask both software vendors and customers about the factors most important to software users in the selection of a business intelligence (BI) solution. Two topics resounded: the use of BI tools to improve data management and business performance management. Consumers are continuously looking for innovative ways to move, store, and improve the quality of

performance end user management  data management and business performance management. Consumers are continuously looking for innovative ways to move, store, and improve the quality of their data as well as to ways to capture the most valuable information for improved decision making and business performance. Let’s look at what the data tells us. Below is a Pareto chart based on data from Technology Evaluation Centers (TEC) on what software users consider to be the most popular functionality features for BI applications. For those of Read More

Strategic Considerations for Evaluating Enterprise Performance Management Solutions


Consolidation in the enterprise performance management (EPM) market has led to a glut of misleading, and sometimes overstated, vendor claims. This has served to confuse end users evaluating solutions, just at the time when an EPM strategy is so important—particularly for organizations looking to broaden their EPM strategies. Find out what you need to know before you start evaluating EPM solutions for your organization.

performance end user management  purpose built BI and Performance Management solutions, combining focus and muscle to deliver next generation EPM solutions. And rounding out the market are smaller vendors that may cater to a certain company size or industry segment. The result of consolidation is a market clouded with misleading, and sometimes overstated, vendor claims. This has served to confuse end users evaluating solutions, just at the time when an EPM strategy is so important. In particular, ERP vendor strategies have caused the Read More

Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience


Many frustrated executives find that despite the fortune spent on managing servers, networks, and applications, there are still complaints about the performance, usability, and availability of their customer relationship management (CRM) solutions. How do you know if your CRM system performs for each user? What does it mean when users say the system is slow? An experience management solution can give you the answers.

performance end user management  the application and the performance the end user achieves working with the application. You can think of Knoa EPM as the third leg to the performance management stool - infrastructure, applications, and now, end user metrics. Think about it! The infrastructure is monitored and measured and optimized; application execution across that infrastructure is monitored and measured. In a recent study conducted by Forrester Consulting an overwhelming 87 percent of IT executives either strongly agreed (50%) or Read More

Tenrox Project Workforce Management for PPM for PSA Certification Report


Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA) solutions in the Project Portfolio Management (PPM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Customer Relationship Management (CRM)


When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all parties involved.

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Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report


Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Asset Management


Asset management is crucial for businesses that wish to keep costs down while running an efficient service. Waer Systems has taken its experience in controlling inventory and has applied it to the management and reservation of an organization’s assets. Waer’s cloud-based solution, WAERlinx, provides companies with the resources to systematically process operations, maintenance, and the upgrading of assets, cost-effectively.

performance end user management  Waer, WAERlinx, asset management, asset reporting, asset decommissioning, supply chain, reporting, parts management Read More

Understanding IBM Lotus Web Content Management Software


IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply business rules and processes to content, helping to ensure that specific information assets from across the enterprise are delivered via Web sites and portal. This factsheet provides a detailed overview of key Lotus Web Content Management features.

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Talent Management


Talent management solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This talent management model includes functionality for recruitment and staffing management, personnel management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning.

performance end user management  succession planning, learning management, performance and compensation management, and workforce management and planning. Read More

Configuration and Change Management for IT Compliance and Risk Management


To keep your IT infrastructure healthy, strong operational processes are essential to managing changes—both planned and unexpected. A streamlined, integrated approach that incorporates hardware and software assets is a key foundation for meeting regulatory compliance requirements. Find out how you can benefit from applications that enable continuous compliance with operational processes and tools—and reduce your business risk.

performance end user management   Read More

Competency Management: the Compass for Strategic Talent Management


This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all phases of talent management to onboard, review, develop, motivate, and retain employees. It also shows the valuable contribution competencies can make in managing change and defusing turf battles that arise during downsizings, consolidations, and business reengineering.

performance end user management  or behaviors identified during performance appraisals and career and succession planning. In addition, the competency compass guides the acquisition of learning materials themselves: what materials and activities are needed to teach specific competencies? Competencies also create an objective platform for learning assessments. Compensation Competencies make it clear how pay is aligned with performance. This takes the subjective element out of bonuses, merit pay and other forms of pay and incentives. It Read More

Program Management Office: A Term Not Fully Understood


The term program management office (PMO) has been around for some time. Its core concepts, methods, and benefits have remained constant, while resources and tools have changed somewhat over the years. But not understanding what a program office is and when it should be leveraged is a common pitfall and reason for failure. Find out more about the program office, and its roles, processes, and responsibilities.

performance end user management  Management Office: A Term Not Fully Understood Estrella Partners provides consultative services for all aspects of PMOs, including but not all inclusive of Program Resourcing / Staffing, Program Assessments, Program Business Case, PMO start-up, PMO Management, and any subcomponent of a program from Risk Management to Quality Assurance, to Deliverables Management, to Communications, etc... Source: Estrella Partners Group LLC Resources Related to Program Management Office: A Term Not Fully Read More