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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 pbx ip phone providers voip


10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Small Business VoIP Service Providers Buyer’s Guide


Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of features, and the level of service included in their VoIP plans. Does your provider offer remote office features? Fax support? E-911? And do you need a hosted or an on-premise service? Before you sign the contract, there are a few things you ought to know.

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Enterprise IP PBX Buyer's Guide: Features and Services That Matter


The reasons most enterprises upgrade to an IP PBX system range from wanting to replace outdated equipment, to saving money, to adding needed functionality, to keeping up with growth. To evaluate competing offers from both established and new vendors, you need to learn about the market, background information, technology, standards, and the features and services that are critical and important to enterprises. Learn more.

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Top 10 Concerns of Buying a VoIP Business Phone System


As more companies switch to business voice over Internet protocol (VoIP) for their telecommunications, many have learned the hard lessons of working with the wrong technology or vendor. A good business VoIP deployment will ensure no dropped calls, excellent sound quality, no latency, and perfect uptime. Learn the top 10 concerns that should drive your business VoIP vendor selection process.

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A VoIP Primer-Everything You Need to Know about VoIP


Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor.

pbx ip phone providers voip  article from Business IP PBX Guide , wrote: For many companies, the tough decision isn't whether to use IP telephony or not—it's which vendor to choose. There may be considerations of current voice or data vendors already at use in an organization, and each vendor provides a different set of features and management tools. With all of the variables involved, the choice may seem daunting. Indeed, sometimes upstart vendors often can deliver better price or feature value than large vendors. Some of the Read More

Hosted VoIP Buyer's Guide: Creating Virtual Offices


In Hosted VoIP Buyer's Guide: Creating Virtual Offices, you'll discover how a hosted VoIP phone system is the key to creating a virtual office ...

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PBX to VoIP Migration Checklist


A migration from T1/PBX (public branch exchanges) to voice over IP (VoIP) takes some planning and IT support, but the savings can be substantial. This short checklist can help get you started to make the switch to VoIP.

pbx ip phone providers voip  to VoIP Migration Checklist A migration from T1/PBX (public branch exchanges) to voice over IP (VoIP) takes some planning and IT support, but the savings can be substantial. This short checklist can help get you started to make the switch to VoIP. Read More

Pros and Cons of VoIP Phone Systems


Find out in Hosted VoIP vs.

pbx ip phone providers voip  VoIP is, what VoIP PBX is, the main differences between the two, the pros and cons of each, and which one is best for your company. Making the right decision on VoIP starts with selecting the right VoIP phone system. Learn how in Hosted VoIP vs. VoIP PBX: Which is Better? Download your PDF Copy today. For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Read More

How Much Should You Pay for Your Business Phone System?


Different buyers pay different prices for the same business phone system. While some buyers hesitate to negotiate the “special price” quoted to them, others leverage insider knowledge about the buying process to get a significantly better price for the same system. Our expert shares valuable phone system price negotiation techniques to empower you to get the best price on your business phone system equipment and service.

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10 Mistakes to Avoid When Buying a Business Phone System


10 Mistakes to Avoid When Buying a Business Phone System. Here are 10 common mistakes buyers make when purchasing a new phone system and how to av...

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SMB Phone System Buyer's Guide


The SMB Phone Systems Buyers Guide makes it easy.

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PacketSaver: More Efficient, More Reliable VoIP


Although use of VoIP is growing rapidly, several factors have inhibited more rapid adoption across all market segments. These factors include concerns about maintaining consistent voice quality over IP networks, especially during periods where other types of traffic on the IP network suddenly “spike.” Discover a more efficient approach to transporting VoIP.

pbx ip phone providers voip  More Efficient, More Reliable VoIP Although use of VoIP is growing rapidly, several factors have inhibited more rapid adoption across all market segments. These factors include concerns about maintaining consistent voice quality over IP networks, especially during periods where other types of traffic on the IP network suddenly “spike.” Discover a more efficient approach to transporting VoIP. Read More

Hosted VoIP Buyers Guide


If you’re looking for ways to trim costs at your business, you might want to consider opting for a hosted voice over Internet protocol (VoIP), or virtual private branch exchange (PBX) phone system. In a hosted setup, the system is provided and managed by an outside service. Learn how hosted services can give your small business the veneer of a big company with a sophisticated and comprehensive telephony system.

pbx ip phone providers voip  virtual private branch exchange (PBX) phone system. In a hosted setup, the system is provided and managed by an outside service. Learn how hosted services can give your small business the veneer of a big company with a sophisticated and comprehensive telephony system. Read More

Beginner’s Guide to VoIP


Digital phone systems that convert voice into data for transmission over data networks is the phone of the future. This white paper provides an overview of voice over IP (VoIP) features and benefits.

pbx ip phone providers voip  Guide to VoIP Digital phone systems that convert voice into data for transmission over data networks is the phone of the future. This white paper provides an overview of voice over IP (VoIP) features and benefits. Read More