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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » paul lachance


Bigfoot CMMS (Enterprise and Enterprise+) Is TEC Certified for CMMS and EAM
TEC is pleased to announce that cloud-based Bigfoot CMMS by Smartware Group, Inc. (versions Enterprise and Enterprise+) is now TEC Certified in the computerized

paul lachance  by Dave Peelstrom and Paul Lachance who each have over 18 years’ experience in the CMMS and preventive maintenance industry. Paul and Dave have been creating CMMS software since 1994. Since its founding, Smartware Group has been focused on providing a complete yet easy-to-use solution for organizations requiring CMMS and EAM capabilities. The company’s emphasis is on the end user experience, so much so that they have trademarked the phrase “quick to learn for quick results”™.   Smartware’s Read More...
''PM Freak'' Saves Energy with CMMS


paul lachance  computerized maintenance management system,CMMS,preventive maintenance,PM,Colorado Convention Center,Bigfoot CMMS,Smartware Group,Paul Lachance,maintenance software,industrial facilities,enterprise asset management,EAM,Web-Based Maintenance Software Read More...
TEC Joins Forces with BPT Partners to Create the Industry’s Leading CRM Evaluation Center
Technology Evaluation Centers (TEC) , the world’s foremost provider of enterprise software evaluation tools, is pleased to announce its new strategic

paul lachance  knowledge capital. Bruce Culbert, Paul Greenberg, and Dr. Jeff Tanner of BPT will become CRM research residents at TEC—providing direction, validation, and certification of the framework and evaluation criteria used in the software selection process. “We are pleased to be teaming with TEC to provide the most comprehensive CRM evaluation, analysis, and research found anywhere in the industry. TEC’s commitment to fair and unbiased research and analysis of the important software solutions and technolog Read More...
Taking Stock of TAKE Supply Chain Solutions - Part 1
Over the past several years I’ve repeatedly heard of a supply chain management (SCM) software and professional services company called ClearOrbit that was

paul lachance  founded by Michael Palmer, Paul Palmer, and Larry Brouwer in early 1994 in Austin, Texas, United States (US). In late 1995, the company released the first version of its Enterprise Hardware Integration (EHI) platform for connectivity to RF devices and bar code printers. Its very first customer was Cisco Systems , who deployed its RF mobile applications. In early 1997, BPA announced the availability of a supply chain execution (SCE) application with modules for receiving, inventory, manufacturing, Read More...
Applying the Power of Social Networks to Customer Relationship Management (CRM)
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and

paul lachance  Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm. Read More...
ROI Systems Defies The Odds Through Delighted Customers
ROI Systems'' strategy in terms of enhancing its product only in tune with ensuring its customers'' delight has apparently been paying off in terms of staffing

paul lachance  revenue figures. According to Paul Merlo, ROI Systems'' CEO, the vendor grew all areas of the business last year including staffing, software licenses, professional services, product development and its business partner program. Beginning the year with a strong cash position, and bolstered by sales and services revenue during the year, have enabled ROI to execute on the plans it announced at the start of 2002, in which year many of its competitors reduced headcount and sought acquisition to remain viable. Read More...
Microsoft Dynamics NAV 2013 R2 Coming Soon
At the recent Directions EMEA conference in Vienna, Austria, the Microsoft Dynamics team disclosed the timing and features of the upcoming release of Microsoft

paul lachance  part of his keynote, Paul White, senior director, Microsoft Dynamics, announced that Microsoft Dynamics NAV 2013 R2 will be available to customers in October 2013 . Some key enhancements to the solutions include greater interoperability with Office 365 , whereby Microsoft Dynamics NAV can now be deployed as an application to on-premises and cloud-based SharePoint sites, with single sign on (SSO)  and a consistent “look and feel” across the Microsoft Dynamics NAV Web client and Office 365. Enhanced c Read More...
Oracle Goes Mobile-with More Collaborative BI Solutions
Yesterday Oracle announced its new releases of Oracle Business Intelligence, Oracle Business Intelligence Applications and Oracle Real-Time Decisions.With

paul lachance  or configuration. According to Paul Rodwick, vice president of Product Management for Oracle Business Intelligence: These new Oracle Business Intelligence product releases build upon the success of Oracle BI 11g and provide customers a wide range of new capabilities that extend intelligence to the iPad and iPhone, offer more powerful visualization, interactivity, performance and scalability features to their ERP and CRM applications, and optimize customer interactions and decisions in real-time Regarding Read More...
A New Customer Relationship Management Framework: Twenty-first Century Necessity, or Blowin'' in the Wind?
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where value had historically been located

paul lachance  late. About the Author Paul Greenberg is president of The 56Group, LLC, and chief customer officer of BPT Partners. He is an internationally renowned expert on CRM, and one of CRM''s most influential authors. His best-selling book CRM at the Speed of Light: Essential Customer Strategies for the 21st Century is now in eight languages, and is used as a textbook in over sixty countries and universities across multiple continents. It was named the number 1 CRM book by SearchCRM.com. Greenberg is the Read More...
Customer Relationship Management and Social Networks-They''re Related How, Again?
No company today can afford to ignore the value of its customers'' natural social networking behavior. The advantages that these social networks can bring to a

paul lachance  business. About the Author Paul Greenberg is president of The 56Group, LLC, and chief customer officer of BPT Partners. He is an internationally renowned expert on CRM and one of CRM''s most influential authors. His best-selling book, CRM at the Speed of Light: Essential Customer Strategies for the 21st Century , is now in eight languages and is used as a textbook in over sixty universities across multiple continents. It was named the number 1 CRM book by SearchCRM.com. Greenberg is the co-chairman of Read More...
At Least Your Boss Can''t Read Your Home E-mail, Right? Wrong!
A lower-court judge in St. Paul granted a subpoena to Northwest Airlines allowing them the search the home computers of employees for evidence of allegedly

paul lachance  privacy,network security,security network,email marketing,doubleclick,hipaa,web security,privacy policy,policy privacy,email security,firewall security,security issues,mail security,privacy laws,privacy law Read More...
Applying the Power of Social Networks to Customer Relationship Management
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and

paul lachance  Thompson sits down with Paul Greenberg and Bruce Culbert of BPT Partners, a leading CRM consulting firm. Listen to the entire 13:47 minute podcast by downloading the file, or save for later playback. This podcast examines the following questions: What is the major direction in CRM right now? How is the trend toward social networks changing the relationship between businesses and their customers? What should businesses be doing to capitalize on this change? What is myCRMcareer.com, and what does it offer C Read More...
Innovation and Change in Human Resources
Learning Review''s Veronica Inoue interviewed two representatives of the Interamerican Federation of Human Resource Management Associations (Federación

paul lachance  in Latin American countries? Paul Rosillón : We have to look at it from different points of view. First, I think that Latin America is undergoing a process of change and transformation—as is the whole world— but this particular geographic region is where we are experiencing the most changes. On the other hand, a big part of the changes that we are facing in Latin America are related to the needs of individuals and the way people are acting in the social, political, and economic spheres. Third, and Read More...
Deacom Certification at a Glance: A Prelude to the Certification Report
We recently certified Deacom Integrated Accounting and ERP Software v 10.4. Before sharing my impressions of Deacom’s product, I would like to briefly describe

paul lachance  and full cooperation that Paul Heinmiller and Susan Shaw exercised during the certification process. I mention this because vendors often try to sell us the product, rather than demo it for the certification. For example, if a vendor initially rates a criterion as supported and during the certification it is determined that it is not supported, some vendors will argue over it and waste precious time on something that in the end will have no direct impact on the overall rating of the product. About the Read More...
Electronic Medical Records (EMR) Implementation Guidelines
I''m writing today from the HIMSS convention in Orlando, Florida, where I''m looking to see what new technologies are available to the health care industry to

paul lachance  EHR interface hosted by Paul Schadler, MD, Co-Medical Director Health Center Planning, Realizing and Measuring EMR Benefits: Lessons from Early Adopters , hosted by Patricia Johnston VP Texas Health Resources (THR) Information Services, and Douglas Thompson, Director FCG Painful but Necessary EMR: an Enterprise-wide Shot in the arm for Standardization , hosted by Holly Miller Information Officer University and Lynne King EHR Project Director Today I''d like to discuss guidelines to follow before selecting Read More...

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