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Software Functionality Revealed in Detail
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 p part 8


The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

p part 8  from those associated companies. P   PBX - Private Branch Exchange , which is a private telephone network used within an enterprise. Users of PBXs share a certain number of outside lines for making telephone calls external to the PBX. In conjunction with PBX's, Automated Call Distribution (ACD) software is often employed in call centers to enhance the function of PBX's, by providing such capabilities as rules-based routing of calls, call queuing, and the like. PDA - Personal Digital Assistant . The

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Documents related to » p part 8

BigIdeas 2011: Of BigMachines’ Quantum Leap - Part 2


Part 1 of this blog series talked about my very first attendance of BigIdeas, BigMachines’ annual user conference that takes place in the fall in Chicago. I wasn’t the only one that attended BigIdeas 2011 for the first time, as in May 2011 the company’s financial backers brought in David Bonnette, a seasoned Oracle executive in the customer relationship management (CRM) realm, as the new president

p part 8  BigMachines’ Quantum Leap - Part 2 Part 1 of this blog series talked about my very first attendance of BigIdeas , BigMachines ’ annual user conference that takes place in the fall in Chicago . I wasn’t the only one that attended BigIdeas 2011 for the first time, as in May 2011 the company’s financial backers brought in David Bonnette, a seasoned Oracle executive in the customer relationship management (CRM) realm, as the new president. Mr. Bonnette has since gradually replaced the company’s Read More

Taking Stock of TAKE Supply Chain Solutions - Part 1


Over the past several years I’ve repeatedly heard of a supply chain management (SCM) software and professional services company called ClearOrbit that was recently renamed TAKE Supply Chain. I admit to initially being in a quandary how to figure out the company’s exact value proposition and differentiation, given that its corporate Web site and press release (PR) messages

p part 8  Supply Chain Solutions - Part 1 Over the past several years I’ve repeatedly heard of a  supply chain management (SCM)  software and professional services company called ClearOrbit that was recently renamed TAKE Supply Chain . I admit to initially being in a quandary how to figure out the company’s exact value proposition and differentiation, given that its corporate Web site and press release (PR) messages as well as webinar topics seemed to be all over the SCM map: from labeling, printing, and Read More

Taking Stock of TAKE Supply Chain Solutions - Part 3


Part 1 of this blog series introduced TAKE Supply Chain, a supply chain management (SCM) division of TAKE Solutions, Ltd. The parent TAKE Solutions is a global technology solutions and service provider, which focuses on two principal business areas – life sciences and SCM (the company is listed on the Indian Stock Exchange). My first post described TAKE Supply Chain’s

p part 8  Supply Chain Solutions - Part 3 Part 1 of this blog series introduced TAKE Supply Chain , a  supply chain management (SCM)  division of TAKE Solutions, Ltd. The parent TAKE Solutions is a global technology solutions and service provider, which focuses on two principal business areas – life sciences and SCM ( the company is listed on the Indian Stock Exchange ) . My first post described TAKE Supply Chain’s genesis since its inception in 1994 as BPA Solutions , through its ClearOrbit phase from 2001 Read More

Taking Stock of TAKE Supply Chain Solutions - Part 2


Part 1 of this blog series introduced TAKE Supply Chain, a supply chain management (SCM) division of TAKE Solutions, Ltd. The TAKE Solutions parent company is a global technology solutions and service provider, with significant focus across two principal business areas – life sciences and SCM, with an almost even breakdown of revenues between these divisions (the company is

p part 8  Supply Chain Solutions - Part 2 Part 1 of this blog series introduced TAKE Supply Chain , a  supply chain management (SCM)  division of TAKE Solutions, Ltd. The TAKE Solutions parent company is a global technology solutions and service provider, with significant focus across two principal business areas – life sciences and SCM, with an almost even breakdown of revenues between these divisions ( the company is listed on the Indian Stock Exchange ) . My blog post first described TAKE Supply Chain’s Read More

Global Trade Hits Home at MegaResistCap-Part III: Be Careful What You Ask For


In the first two parts of this series (part I, part II), Jim, director of IT at MegaResistCap, learned that the company’s recently rolled out enterprise resource planning (ERP) system would have to support global trade management (GTM) functionality more quickly than expected. He had sent an e-mail off to his chief information officer (CIO), Mike, suggesting a new project be set up and managed by

p part 8  of this series ( part I , part II ), Jim, director of IT at MegaResistCap, learned that the company’s recently rolled out enterprise resource planning (ERP) system would have to support global trade management (GTM) functionality more quickly than expected. He had sent an e-mail off to his chief information officer (CIO), Mike, suggesting a new project be set up and managed by the project management office, MegaPMO. Now, with some trepidation, he awaited the response from the CIO. The week following Read More

Deltek's Second Bite at the IPO Cherry (Part III)


Part II of this blog series analyzed the relatively recently launched Deltek EPM suite, which came as a result of three focused acquisitions. It also analyzed the suite's resulting potential cross- and up-sell opportunities and its prospective additional revenue for Deltek in a standalone manner. However, Deltek has not been sitting still when it comes to continually enhancing its core products

p part 8  IPO Cherry (Part III) Part II of this blog series analyzed the relatively recently launched Deltek EPM suite, which came as a result of three focused acquisitions . It also analyzed the suite's resulting potential cross- and up-sell opportunities and its prospective additional revenue for Deltek in a standalone manner. However, Deltek has not been sitting still when it comes to continually enhancing its core products either. Deltek Vision 5 Series For example, the new Resource Planning module of Deltek Read More

Compiere ERP Becomes Part of Consona


In the enterprise open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere. Compiere started back in 1999. One of its founders explained to me that the company's business (circa 2004) largely came from support, migration, and priority requests from clients. An integral component of the delivery model was

p part 8  ERP Becomes Part of Consona In the enterprise open source space, a notable change came to light today affecting Compiere users and partners. Consona announced its acquisition of Compiere . Compiere started back in 1999. One of its founders explained to me that the company's business (circa 2004) largely came from support, migration, and priority requests from clients. An integral component of the delivery model was Compiere's partners. So Compiere focused on providing second-level support to their Read More

The Power of Knowledge -- Knowledge is Power (Part 2)


Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite. One such broad SSM suite has been offered by Servigistics. Servigistics’ Service Knowledge Management (SKM) solution, the newest module within Servigistics SSM, is designed to meet the requirements of the technical

p part 8  is Power (Part 2) Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite . One such broad SSM suite has been offered by Servigistics . Servigistics’ Service Knowledge Management (SKM) solution, the newest module within Servigistics SSM , is designed to meet the requirements of the technical service organizations that manage complex problem resolution. The crucial issue is that Read More

Global Trade Applications in Global Credit Crunch - Part II


Part I of this blog series analyzed the appropriateness of global sourcing and spend management applications for helping companies improve their cash flows and reduce working capital. It also introduced the question what might happen to global trade management (GTM) applications down the track. Indeed, what about this credit crunch and recession, and how will that affect the global trade

p part 8  Global Credit Crunch - Part II Part I of this blog series analyzed the appropriateness of global sourcing and spend management applications for helping companies improve their cash flows and reduce working capital. It also introduced the question what might happen to global trade management (GTM) applications down the track. Indeed, what about this credit crunch and recession, and how will that affect the global trade, imports from China, Letters of credit (L/Cs), etc.? With the current sad state of the Read More

Intelligent Manufacturing Systems: Beating the Odds, Mightily - Part 3


Part 1 of this blog series explained IQMS’ upbeat posture despite a hostile and depressed environment, while Part 2 analyzed the recent developments of EnterpriseIQ [evaluate this product], the flagship offering of IQMS. This final part will focus on IQMS’ most recent involvement in the user experience (UX) design developments. Joining the “Winning Users’ Hearts and Minds” Fray Like

p part 8  Mightily - Part 3 Part 1 of this blog series explained IQMS ’ upbeat posture despite a hostile and depressed environment, while Part 2 analyzed the recent developments  of EnterpriseIQ [ evaluate this product ], the flagship offering of IQMS . This final part will focus on IQMS’ most recent involvement in the user experience (UX) design developments. Joining the “Winning Users’ Hearts and Minds” Fray Like many of its enterprise resource planning (ERP ) peers, IQMS also took a plunge in giving Read More

Product Life Cycle Management (PLM) in Process Part 2 Process PLM Motivation


This part of the series on Product Life Cycle Management in Process explores the business motivations by review business strategies.

p part 8  Management (PLM) in Process Part 2 Process PLM Motivation Introduction In Part One of this series, we discussed Product Life Cycle Management as a proven concept in the discrete industries and as a growing concept in process. In this part, we explore the business motivations for PLM in process enterprises by reviewing business strategies. In part three, we will look at requirements for Process PLM decisions. The business strategies reviewed are: Accelerating Time-to-Market Increasing the success rate of Read More

Job Scheduling Maze in Distributed IT Landscapes - Part 3


Part 2 of this blog series analyzed the ActiveBatch architecture and evolution in terms of enterprise job scheduling and workload automation functional capabilities. This was done for the three older product releases. Particularly impressive was the ActiveBatch V6 release that introduced a few noble concepts like Job Library and Virtual Root. ActiveBatch V7 – The Current State of

p part 8  Distributed IT Landscapes - Part 3 Part 2 of this blog series analyzed the ActiveBatch architecture and evolution in terms of enterprise job scheduling and workload automation functional capabilities. This was done for the three older product releases. Particularly impressive was the ActiveBatch V6 release that introduced a few noble concepts like Job Library and Virtual Root . ActiveBatch V7 – The Current State of Affairs The ActiveBatch V7 release (the release has completed the Beta phase, and is Read More

Job Scheduling Maze in Distributed IT Landscapes - Part 2


Part 1 of this blog series outlined the problem that, as the number of systems, applications, databases, and whatnot platforms increases, the IT business community requires a holistic approach across all these various systems to provide a single point of running IT jobs and workload automation. It also pointed out the difficulties in achieving this noble idea, and introduced Advanced Systems

p part 8  Distributed IT Landscapes - Part 2 Part 1 of this blog series outlined the problem that, as the number of systems, applications, databases, and whatnot platforms increases, the IT business community requires a holistic approach across all these various systems to provide a single point of running IT jobs and workload automation . It also pointed out the difficulties in achieving this noble idea, and introduced Advanced Systems Concepts Inc. (ASCI) and its ActiveBatch cross-platform enterprise job Read More