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Documents related to » p part 6


Frankie Does ERP, Part 2 » The TEC Blog
Frankie Does ERP, Part 2 Filed Under ( Up Close and Personal ) by David Clark  ( see bio )   [Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request. This interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him.  You may find Frank’s use of language a little colorful. I have toned it down. It’s

P PART 6: enterprise resource planning, ERP, Scrotchets Inc., Software Selection, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-04-2010

SaaSy Discussions (Part I) » The TEC Blog
language (XML)/web services standards. Part Ia of this blog post will continue with Consona’s concrete CRM portfolio that enables TCM, and will conclude with a well-known manufacturing ERP vendor’s approach to software deployment. In the meantime, your comments with regard to the opinions and assertions expressed thus far are welcome. How important are the abovementioned considerations in your software selections, and what are your CRM experiences? Share This   Read More     --> Trackback Address

P PART 6: asp, bi, BPM, consona crm, CRM, ERP, multi tenant, on demand, on premise, SaaS, salesforce.com, sfa, tcm, total customer management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
11-04-2008

SaaSy Discussions (Part Ia) » The TEC Blog
see bio )   Part I of this blog post introduced the common software deployment models and Consona CRM ’s approach in that regard. To the end of enabling Total Customer Management (TCM) via an adaptive CRM offering, Consona CRM is built with a superior core infrastructure (customer data model, BPM, BI, SOA) and a holistic, best-of-breed product portfolio. Consona claims to be one of the market’s rare CRM offerings that is both operational and collaborative, with many years of a broad range of

P PART 6: adaptive crm, bi, BPM, consona crm, CRM, eam, ERP, IFS, ifs applications, KNOVA, multi tenant, on demand, on premise, Onyx, SaaS, salesforce.com, service resolution management, sfa, srm, tcm, total customer management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-04-2008

IFS Bucking the Trends – Part 2 » The TEC Blog
Bucking the Trends – Part 2 Filed Under ( Software Selection , Industry Observation ) by P.J. Jakovljevic  ( see bio )   Part 1 of this blog series analyzed the current upbeat state of affairs of IFS , a public business software company (listed on the  Stockholm Stock Exchange ) founded in 1983 with its headquarters in Linkoping, Sweden. The company develops, supplies, and implements IFS Applications™ , an integrated and component-based extended  enterprise resource planning (ERP)  suite built

P PART 6: aftermarket service, alastair sorbie, astea, eam, ERP, iee, IFS, ifs applications, ifs enterprise explorer, ifs labs, ifs unified communications, ifs virtual maps, ifs wikihelp, mca solutions, Oracle, Project Management, SAP, soa, social networks, the board, uc, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-09-2010

Has KANA Gotten Its Mojo Back? – Part 2 » The TEC Blog
Its Mojo Back? – Part 2 Filed Under ( Customer Relationship Matters , Business Process Matters ) by P.J. Jakovljevic  ( see bio )   Part 1 of this blog series presented the opportunity of  service economy  and associated complexity of providing consistently an experience of  customer service excellence . The article then introduced KANA Software , a provider of Service Experience Management (SEM) solutions. Although KANA has focused on enabling superior customer service for its enterprise clients

P PART 6: accel kkr, BPM, business process modeling, call center, case management, consona crm, CRM, csr, customer satisfaction, customer service, inquira, kana, kana software, km, knowledge management, lagan technologies, overtone, pegasystems, RightNow, salesforce.com, sem, sentiment analysis, service experience management, social media, text analytics, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
11-07-2011

The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

P PART 6: from those associated companies. P   PBX - Private Branch Exchange , which is a private telephone network used within an enterprise. Users of PBXs share a certain number of outside lines for making telephone calls external to the PBX. In conjunction with PBX s, Automated Call Distribution (ACD) software is often employed in call centers to enhance the function of PBX s, by providing such capabilities as rules-based routing of calls, call queuing, and the like. PDA - Personal Digital Assistant . The
10/19/2001

Mega-Vendors Warming Up to the Cloud – Part 4 » The TEC Blog
to the Cloud – Part 4 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

P PART 6: Cloud Computing, on demand, paas, progress openedge, progress software, progress sonic, SaaS, SAP Business ByDesign, soa, software plus services, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-09-2009

Exploring Epicor Productivity Pyramid – Part 2 » The TEC Blog
Epicor Productivity Pyramid – Part 2 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

P PART 6: .NET, BPM, enterprise 2.0, Epicor, epicor 9, epicor bpm, epicor erp, epicor information worker, Epicor iScala, epicor perspectives 2010, epicor portal, epicor productivity pyramid, epicor service connect, epicor vantage, ERP, Microsoft Office, microsoft outlook, microsoft sharepoint, OBA, soa, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
08-10-2010

Partner-Friendly Oracle Update – Part 2 » The TEC Blog
Partner-Friendly Oracle Update – Part 2 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about

P PART 6: bea systems, bi, content management, ECM, microsoft access, microsoft sharepoint, Microsoft SQL SErver, MOSS, opn, Oracle, oracle apex, oracle application express, oracle application server, oracle application server 10g, oracle blogs, oracle database 11g, oracle partner network, remarketer, stellent, vad, vad remarketer, value add distributor, weblogic, wss, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
07-05-2009

GE GXS: Part and Parcel of B2B Exchange
General Electric’s GXS provides the infrastructure for a new digital marketplace. The announcement sheds light on the possibility that GXS can leverage its traditional infrastructure business into a lead position within the new economy.

P PART 6: B2B Exchange GE GXS: Part and Parcel of B2B Exchange D. Geller - November 1, 2000 Read Comments D. Geller - November 1, 2000 Event Summary eeParts.com provides a trading platform for buyers and sellers of electronic components. The service provides an environment in which buyers and sellers interact anonymously. Bidders locate the components they need in a searchable inventory database and proffer bids based on the information on product specifications, availability and asking price. Sellers may accept
11/1/2000

Has KANA Gotten Its Mojo Back? – Part 1 » The TEC Blog
Its Mojo Back? – Part 1 Filed Under ( Customer Relationship Matters , Business Process Matters ) by P.J. Jakovljevic  ( see bio )   In this  service economy  it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior  customer service  they provide. Zappos and its “Powered by Service” tagline is a crown example. Many vendors that offer customer service software solutions, especially  those that bundle customer relationship

P PART 6: accel kkr, BPM, broadbase software, business process modeling, call center, case management, connectify, CRM, csr, customer satisfaction, customer service, hipbone, kana, kana software, km, knowledge management, lagan technologies, netdialog, overtone, pegasystems, RightNow, salesforce.com, sem, sentiment analysis, service experience management, silknet, social media, text analytics, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-06-2011


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