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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » outsourcing report roi


The World in Crisis: A Report on the Impact on Global Outsourcing Relations
As companies come to grips with current fiscal realities, choices may result more from reaction than the use of sound judgment. Removing vital resources and

outsourcing report roi  the Impact on Global Outsourcing Relations As companies come to grips with current fiscal realities, choices may result more from reaction than the use of sound judgment. Removing vital resources and reducing services can create an even lower return on investment (ROI) than existed before downsizing. Outsourcing may offer a solution. Learn about the effects that the present financial situation will have on the outsourcing community, including buyers and suppliers. Read More...
End-user Performance: Building and Maintaining ROI
Software alone is not enough to make your business run more smoothly and cost-effectively. For software to deliver value to your organization, your users must

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Outsourcing Challenges: Avoid the Pitfalls
Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short

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Calculating ROI for Business Intelligence Solutions in Small and Midsized Businesses
For many companies, a challenging business event or critical business pain precipitates a conversation about business intelligence (BI). But don’t wait until

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BI State of the Market Report
IT departments rarely know as much about a business as the business people themselves. But business users still depend on IT to deliver answers related to the

outsourcing report roi  (CRM) Business Intelligence (BI) Outsourcing etc. Source: Technology Evaluation Centers Resources Related to BI State of the Market Report : Business Intelligence (BI) (Wikipedia) BI State of the Market Report BI 2.0 is also known as : Business Intelligence 2.0 , BI 2.0 Solution , BI 2.0 Capabilities , Benefits of BI 2.0 , Using Collaborative BI 2.0 Solution , Using BI 2.0 to Increase Your Competitive Advantage , Business Intelligence , TEC BI 2.0 Solution , Business Performance Management , Corporate Pe Read More...
How to Ensure IT Outsourcing Value in the Public Sector
In the public sector, where it’s often more about process than the business case, recompeting a current outsourcing relationship doesn’t always make the most

outsourcing report roi  to Ensure IT Outsourcing Value in the Public Sector In the public sector, where it’s often more about process than the business case, recompeting a current outsourcing relationship doesn’t always make the most sense for ensuring continued value. Due to the cost and time investment in the recompete process, it can often cause more problems than solutions. In many cases, outsourcing agreements simply need to be updated to meet changing business requirements. Find out how. Read More...
Application Outsourcing Services
BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services

outsourcing report roi  Outsourcing Services BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services engagement models. ADMS helps its clients meet fast-changing business requirements and challenges, without increasing their budgets. BlueAlly provides ADMS across various platforms and technologies, including integration of multiple technology environments. BlueAlly''s specific application development services include full Read More...
Special Report: SAP BusinessObjects Explorer
Learn more about SAP BusinessObjects in this special report, featuring three SAP Insider articles about business intelligence (BI). Part one explains how better

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The Benefits of Call Center Outsourcing
An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call

outsourcing report roi  Benefits of Call Center Outsourcing An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where? Read More...
TEC Accreditation Report: Godlan, Inc. for ERP Services
This Accreditation Report provides a snapshot of Godlan, Inc., an Infor partner that specializes in implementing SyteLine enterprise resource planning (ERP), as

outsourcing report roi  Accreditation Report: Godlan, Inc. for ERP Services This Accreditation Report provides a snapshot of Godlan, Inc., an Infor partner that specializes in implementing SyteLine enterprise resource planning (ERP), as well as offering consulting and other services. This report includes client ratings of Godlan''s service quality and performance. Read More...
How To Monitor Your Savings In Outsourcing
This white paper will give you ideas and procedures for monitoring your savings when you invest in outsourcing projects.

outsourcing report roi  Monitor Your Savings In Outsourcing This white paper will give you ideas and procedures for monitoring your savings when you invest in outsourcing projects. Read More...
Is One Country Good Enough to Handle Your Outsourcing Business?
Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North

outsourcing report roi  Enough to Handle Your Outsourcing Business? Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North Americans Send More Software Development Work to China? I’d like to use this blog post to give some complementary readings for those who read the article and felt the vendor portfolio idea interesting. The concept of “portfolio” is very prominent in the finance world. “In finance, a portfolio is Read More...
Malware Security Report: Protecting Your Business, Customers, and Bottom Line
Find out how in Malware Security Report: Protecting Your Business, Customers, and Bottom Line.

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University of Canberra Achieves a Step Change With Offshore Outsourcing
This case study showcases the University of Canberra’s (UC) successful outsourcing story amidst an increasingly competitive education industry in Australia. A

outsourcing report roi  Step Change With Offshore Outsourcing This case study showcases the University of Canberra’s (UC) successful outsourcing story amidst an increasingly competitive education industry in Australia. A broad coverage and decentralized approach to administrative support, coupled with lowering student demand and increasing budget deficit contributed to UC’s diminishing performance and margins. In order to rebuild its competitiveness, increase profitability and refocus on their core functions, UC decided to Read More...
Thinking of Outsourcing Your Entire Recruitment Process? Here''s What You Need to Know
As organizations get larger and expand into new markets and territories they may find it more difficult to meet their talent management needs. Outsourcing is

outsourcing report roi  of Outsourcing Your Entire Recruitment Process? Here''s What You Need to Know In the past, hearing the word outsourcing would conjure up images of some customer service representative sitting in a call center on the other side of the world, with a limited knowledge of my company and/or product (and perhaps of the English language) attempting to help me solve my problem. After a few minutes of friendly banter, I would hang up the phone and be no further ahead in my quest than when I first made my Read More...

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