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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 outsourcing problem roi

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » outsourcing problem roi

Outsourcing Challenges: Avoid the Pitfalls


Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

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E-learning Benefits and ROI Comparison of E-learning versus Traditional Training


You’re considering a move from traditional training to e-learning, but you’re not sure if the returns will be significant. In fact, employees are better able to retain and transfer what they’ve learned with Web-based training (WBT) and computer-based training (CBT). And typically, with these methods, the time a worker spends being trained is reduced by about 40 percent. Learn more about how e-learning can benefit you.

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Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors


Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and budget restraints. Mid-market companies, however, often do not have this option, but can still benefit from partnering with an outsourcing provider.

outsourcing problem roi  the benchmark for any outsourcing partner for its potential for quality of work was capability maturity model (CMM) level and people capability maturity mode l (P-CMM) level, today these is not enough. The problem is that these models indicate the maturity of an outsourcing partner and its people for delivery of quality bug-free with product and good project management, but they do not offer any indication about the company''s product management capabilities and today''s outsourcing deals involve high Read More

Compliance Exposures in ERP Systems Part 1


This paper examines key issues for CFOs and CEOs in managing ERP systems in the new world of SOX, IFRS, Basle II. While most IT management attention seems to be on document retention, reporting quality, and security, there are broader issues to be considered toward ensuring good governance and compliance with regulations such as Sarbanes-Oxley, IFRS and Basle II.

outsourcing problem roi  and, hence, driving down outsourcing contractor fees. Much has been written about outsourcing, and it is not the purpose of this document to add to that particular debate. However, it is essential to fully understand the legal responsibilities for compliance when planning to outsource an ERP system. The bottom line is that an enterprise cannot outsource compliance of the system. Therefore, the outsource contract must include all the necessary processes for both parties to adhere to the relevant Read More

IBM Express-es Its Candid Desire For SMEs Part Three: Challenges and User Recommendations


IBM still suffers from the image problem of being associated with products and services for very large organizations, and it will need to muster a major marketing effort to convince buyers that it can deliver appropriate and cost-effective systems for small businesses.

outsourcing problem roi  enterprises in need of outsourcing but with likely capacity fluctuations due to seasonal peaks, and those that are dynamically growing and/or divesting, might benefit from IBM''s on-demand offering. On a more general note, as leading applications vendors have been reaching parity across many functional areas, new users should base their software purchase decisions on many other criteria like impending integration costs, product usability, product architecture, and TCO. Given vendors'' zeal for new Read More

Application Outsourcing Services


BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services engagement models. ADMS helps its clients meet fast-changing business requirements and challenges, without increasing their budgets. BlueAlly provides ADMS across various platforms and technologies, including integration of multiple technology environments. BlueAlly's specific application development services include full life-cycle application development, a web-based collaboration portal, open source application development, and enterprise architecture definition.

outsourcing problem roi  Outsourcing Services BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services engagement models. ADMS helps its clients meet fast-changing business requirements and challenges, without increasing their budgets. BlueAlly provides ADMS across various platforms and technologies, including integration of multiple technology environments. BlueAlly''s specific application development services include full Read More

The Benefits of Call Center Outsourcing


An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where?

outsourcing problem roi  Benefits of Call Center Outsourcing An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where? Read More

Sarbanes-Oxley and Its Impact on IT Outsourcing


The rules have changed for IT outsourcing companies and their clients. The US Sarbanes-Oxley Act (SOX) casts a giant shadow over every person and organization that comes in contact with a company’s financial records and reports. We’ll look at ways in which outsourcing companies can take proactive measures to meet both the spirit and letter of compliance guidelines through audits and adherence to industry best practices.

outsourcing problem roi  Its Impact on IT Outsourcing The rules have changed for IT outsourcing companies and their clients. The US Sarbanes-Oxley Act (SOX) casts a giant shadow over every person and organization that comes in contact with a company’s financial records and reports. We’ll look at ways in which outsourcing companies can take proactive measures to meet both the spirit and letter of compliance guidelines through audits and adherence to industry best practices. Read More

Whose ROI is it Anyway? Part Two: Sorting Through Claims


ROI (return on investment) has taken on new importance in examining business initiatives and programs that often involve deployment of enterprise software and information technology. In some cases, "Show me the ROI" has become a smokescreen for "Let's wait and see" or, "Go away. Don't bother me."

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Outsourcing, IT Infrastructure Software Evaluation Report


The IT Infrastructure Outsourcing Software Evaluation Report focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.

outsourcing problem roi  IT Infrastructure Software Evaluation Report TEC''s Outsourcing, IT Infrastructure Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information Read More

Managing the Risks When Outsourcing Offshore


In recent years, increasing numbers of businesses have chosen to outsource their application development overseas for smaller, defined projects, or through a long-term outsourcing partnership model. The main reasons for outsourcing include a desire to increase company productivity and efficiency, while simultaneously lowering operating costs in an increasingly competitive economy. But outsourcing, whether overseas or locally, comes with severe risks.

outsourcing problem roi  the Risks When Outsourcing Offshore In recent years, increasing numbers of businesses have chosen to outsource their application development overseas for smaller, defined projects, or through a long-term outsourcing partnership model. The main reasons for outsourcing include a desire to increase company productivity and efficiency, while simultaneously lowering operating costs in an increasingly competitive economy. But outsourcing, whether overseas or locally, comes with severe risks. Read More

Procurement Outsourcing: 10 Things Companies Really Want to Know


Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing services. Jason Gilroy and colleagues draw upon their years of procurement expertise to provide answers to common questions surrounding the outsourcing of procurement services.

outsourcing problem roi  companies that are exploring outsourcing services. Jason Gilroy and colleagues draw upon their years of procurement expertise to provide answers to common questions surrounding the outsourcing of procurement services. Read More

The Issue: North American Mid-market IT Outsourcing Trends


The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however, has typically addressed those challenges differently and has not employed alternative service delivery models. But more and more mid-market firms are discovering that information technology outsourcing (ITO) can have a positive impact on growth. Find out why.

outsourcing problem roi  North American Mid-market IT Outsourcing Trends The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however, has typically addressed those challenges differently and has not employed alternative service delivery models. But more and more mid-market firms are discovering that information technology outsourcing (ITO) can have a positive impact on growth. Find out why. Read More

The ROI Dilemma - Part 1 - Look at how bad you Look!


If you're going to use ROI in order to find new business or, justify your solution, be careful. ROI is a loaded gun and you might just shoot yourself.

outsourcing problem roi  ROI Dilemma - Part 1 - Look at how bad you Look! The Situation I sent the CFO a letter two months ago explaining why she should consider looking at new software. I told her I would contact her at precisely 8:00AM 12 December. At that time, her Administrative Assistant told me I''m sorry, she''s in a meeting. Can I take a message? Being the persistent salesperson that I am, I''ve called five times since. I was never able to contact her. It''s now half past six on 12 February and I figure Hey, maybe she''s Read More