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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » outsourcing model it


Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

outsourcing model it  overall goals of the outsourcing effort and define a relationship model that can realistically support these goals. About EquaTerra EquaTerra sourcing advisors help clients achieve sustainable value in their business processes. With an average of more than 20 years of experience in over 600 global transformation and outsourcing projects, our advisors offer unmatched industry expertise. EquaTerra has in-depth functional knowledge in Finance and Accounting, HR, IT, Procurement and other critical business Read More
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

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Outsourcing 101 - A Primer Part Two: Outsourcing Categories
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the

outsourcing model it  goods for them. Successful outsourcing relationships in manufacturing have paved the way and validated the business model for rapidly growing software, technology and business process outsourcing markets. This concludes Part Two of a three-part note. Part One discussed the history of outsourcing, described outsourcing pros and cons, and introduced offshoring concepts. Part Three will recap outsourcing approaches and categories, and offer recommendations for firms looking to outsource and recommendations Read More
Lean IT Governance: The Most Realistic and Attainable Approach to IT Governance
The most realistic and attainable approach to IT governance is a

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Outsourcing Best Practices-A Primer on Outsourcing Governance
The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the

outsourcing model it  creating a successful, long-term outsourcing relationship with realistic expectations and well-defi ned metrics for measurement in place. ESTABLISHING THE GOVERNANCE PROCESS As you work to establish your governance process, align on the principles behind specifi c goals. As with compliance, the best governance structures are built on principles and guidelines instead of rules. We believe the governance process should not just be focused on the quality of specifi c services, or the contract terms and Read More
IT Sales Lead Generation: Understanding the Complex Sales Needs of the IT Industry
The sales lead generation process for technology companies is very different from lead generation in other industries. Technology sector needs are more precise,

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IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

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IT Project Risk Assessment
Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems

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What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

outsourcing model it   Read More
Best Practices and Processes for Improving the Business Value of IT
Understanding, measuring, and managing against return on investment of a company’s IT investment (ROIT) enables IT leaders to quantitatively frame their

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Red Hat Summit 2014: Open Source at the Forefront of IT
For Red Hat, the recent summit that took place in California was special in many instances. It marked the 10th anniversary of the Red Hat Summit and the

outsourcing model it  Red Hat, Red Hat Summit, IT, IT deployment, open source, enterprise IT, cloud, Linux, Docker, Read More
Application Outsourcing Service
Damco provides a wide variety of solutions and services to its customers, including: bespoke application development, maintenance, and support

outsourcing model it  Outsourcing Service Damco provides a wide variety of solutions and services to its customers, including: bespoke application development, maintenance, and support application enhancement, reengineering, and migration enterprise application integration (EAI) enterprise application services, including: enterprise resource planning (ERP) e-procurement and business-to-business (B2B) market places customer relationship management (CRM) supply chain management (SCM) e-business mobile applications Read More
Four Key Questions: Ensuring Continual IT Innovation at CPG Companies
For many consumer packaged goods (CPG) companies, the environment is too complex to implement a new business process without upgrading the IT systems that

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A Business Risk Approach to IT Governance
As corporate IT infrastructure increases in size and complexity, corporations are recognizing the need for a better mechanism for assessing IT’s role and

outsourcing model it  IT, IT governance, information technology, IT risk management, IBM OpenPages IT Governance Read More

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