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Forget Speeds and Feeds-ERP Outsourcing for the Mid-market
If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the

outsourcing market  OF THE MOST COMMON OUTSOURCING MODELS Application Service Provider (ASP) - An ASP hosts and manages a single or limited number of packaged software applications located in its own or a third-party's data center. In general, an ASP provides hosting on their hardware with standard confi gurations or very limited customization available. An ASP is essentially a “one-to-many” provider - they use one environment to support many customers. Among the advantages of working with an ASP are expertise in its Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » outsourcing market


Taking a Reality Check on Today’s Outsourcing Market
Despite rumors to the contrary, IT and business process outsourcing markets are delivering much of their promised value. But when buyers experience problems

outsourcing market  Reality Check on Today’s Outsourcing Market Despite rumors to the contrary, IT and business process outsourcing markets are delivering much of their promised value. But when buyers experience problems with outsourcing efforts, it’s usually the result of faulty expectations, inadequate resources, or service provider shortcomings. That’s why buyers must focus on avoiding the usual mistakes—by understanding where, how, and when (and when not) to leverage outsourcing. Read More...
Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

outsourcing market  buyer experience through its outsourcing management and governance practice, has consistently shown that OM/G investments pay off. An EquaTerra market research study conducted Q2, 2006 found a direct correlation - up to a point - between OM/G investments and outsourcing satisfaction. Buyers that spent 4-7 percent of the annual contract value on OM/G efforts, for example, were more satisfied than those that spent just 1-4 percent. Additionally, outsourcing satisfaction rose once buyers had completed the Read More...
Outsourcing 101 - A Primer Part Two: Outsourcing Categories
Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part examines the

outsourcing market  in application software offshore outsourcing is India, which is estimated to have greater than fifty percent of the market share in this outsourcing market, and more than 400 firms that provide outsourcing services. These outsourcing firms provide many types of services, including Maintenance and support of existing legacy software systems Enhancements to existing software applications Integration between multiple application software solutions Development of new software applications Migrating older Read More...
The Issue: North American Mid-market IT Outsourcing Trends
The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however,

outsourcing market  North American Mid-market IT Outsourcing Trends The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however, has typically addressed those challenges differently and has not employed alternative service delivery models. But more and more mid-market firms are discovering that information technology outsourcing (ITO) can have a positive impact on growth. Find out why. Read More...
TEC's BI State of the Market Report
You'll find all this and much more in TEC's new BI state of the market report.

outsourcing market  s BI State of the Market Report Would you like to learn more about business intelligence (BI) 2.0, and how it can help you make better business decisions? Get the skinny on mashups—and why they are becoming such a popular and powerful BI tool. You'll find all this—and much more—in TEC's new BI State of the Market Report . In this informative report on what's new and hot in BI, you'll also find BI case studies expert analysis of BI trends a look at how to successfully market online what to look Read More...
The Market Impact of Two Powerhouses
This is an analysis of the equivalent moves of two superpowers to secure the lower-end of the market, also known as the small-to-medium enterprise (SME) market

outsourcing market  Market Impact of Two Powerhouses Market Impact This is an analysis of the equivalent moves of the two superpowers at the (perhaps even more promising) lower-end of the market, also known as the small-to-medium enterprise (SME) market segment. One player is Microsoft Business Solutions (MBS) , who underwent two major, well-publicized acquisitions in the early 2000s (see Microsoft Keeps on Rounding up Its Business Solutions ). The other player is the UK-based the Sage Group plc (LSE: SGE.L), who has been Read More...
Dedicated Offshore Outsourcing
IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and

outsourcing market  Offshore Outsourcing IXION provides the following dedicated offshore outsourcing services. Offshore software development: IXION will manage all aspects of the project and provide a fixed bid to deliver the application using its current resources. IT staff augmentation: IXION will hire and staff a dedicated offshore team exclusively for your organization; you manage the software development life cycle via direct contact with an exclusive offshore project manager and access to a dedicated onshore Read More...
Mobile BI Market Survey
Take our mobile BI survey. The business intelligence (BI) space is finally seeing mainstream adoption of mobile capabilities, and increasing numbers of software

outsourcing market  BI Market Survey Take our mobile BI survey.  The business intelligence (BI) space is finally seeing mainstream adoption of mobile capabilities, and increasing numbers of software providers are developing mobile BI capabilities to meet the demands of their customers. This evolution is shifting the way people consume and use data. TEC is currently preparing a report that captures the landscape of mobile BI. Mobile BI applications enable anytime, anywhere access to data for analysis, improving the Read More...
Examples Of How Some Mid-Market Vendors Might Remain Within The Future Three (Dozen)? Part Two: Agilisys Market Impact
The most recent merger looks initially like a positive move for both companies and their customers, since Agilisys further enlarges a foothold in the discrete

outsourcing market  Of How Some Mid-Market Vendors Might Remain Within The Future Three (Dozen)? Part Two: Agilisys Market Impact Market Impact While the ongoing consolidation frenzy is by no means the end of smaller vendors, the number of survivors is certainly limited to only a selected few dozen. Amid ongoing seismic consolidation tremors, smaller application vendors are left with only a few choices, such as going (or remaining) private albeit under a wealthy financial backer's wing that is also committed to Read More...
Outsourcing as a Revenue Enabler
The scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the

outsourcing market  scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the generation of revenue and not just cost savings. In this white paper, Manish Dugar, Senior Vice President, Wipro BPO, talks to Outsourcing Center about how BPOs can transform themselves into revenue enablers and help organizations do business better. Read More...
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology

outsourcing market  Infrastructure The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc. Read More...
PC Market Figures Show Compaq, Dell, and HP Lead
The desktop PC market is turning from a five-way fight into a three-way horse race, led by Dell, Compaq, and HP.

outsourcing market  Market Figures Show Compaq, Dell, and HP Lead PC Market Figures Show Compaq, Dell, and HP Lead R. Krause - August 23, 2000 Event Summary Recent figures compiled by IDC show that Compaq Computer Corporation maintains a slim lead over Dell Computer Corporation in worldwide (WW) PC shipments, while Dell extends its lead in the US PC market. Jumping into third place in both US and WW market shares is Hewlett-Packard, whose year-over-year growth rates led all of the major PC manufacturers by a significant Read More...
Best Practices: Financial Due Diligence and the Outsourcing of Freight Bill Audit and Payment
There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while

outsourcing market  Due Diligence and the Outsourcing of Freight Bill Audit and Payment There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while nothing can be outsourced without some risk, there are a number of steps that can be taken to ensure a successful relationship and minimize the financial risk to the outsourcer. Know what steps your company can take to ensure you get the most out of outsourcing FBAP. Read More...

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