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Documents related to » it outsourcing challenges


Outsourcing 101 - A Primer
Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing and advice on whether outsourcing is right for them. This primer addresses these questions.

OUTSOURCING CHALLENGES: Outsourcing 101 - A Primer Outsourcing 101 - A Primer A.B. Maynard - January 16, 2004 Read Comments Outsourcing 101 - A Primer Featured Author - A.B. Maynard - January 16, 2004 Definitions and Options Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing
1/16/2004

Outsourcing—The Pros and Cons » The TEC Blog
let A.B. Maynard, TEC’s outsourcing analyst, speak for the rest of this post—the excerpt below is from his article Outsourcing 101 - A Primer , and I thought it was an excellent overview of the factors you should consider before making a decision . Why Do It? There are a number of reasons that drive companies to outsource some or many of the work activities. The list of reasons include Lower costs (or lower total costs). Sometimes achieved through lower wages costs, but also through economies of

OUTSOURCING CHALLENGES: best of TEC, outsourcing basics, outsourcing pros and cons, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
25-06-2008

Offshore Outsourcing
Offshore outsourcing of IT services drives productivity gains, delivers attractiveefficiencies in scale, cost, and time-to-market, and contributes significantly to enterprise agility by freeing up precious in-house resources. But that’s only when it’s prudently executed. Want to avoid disaster? Don’t miss our seven-point checklist for success.

OUTSOURCING CHALLENGES: Offshore Outsourcing Offshore Outsourcing Source: Aalpha Document Type: White Paper Description: Offshore outsourcing of IT services drives productivity gains, delivers attractive efficiencies in scale, cost, and time-to-market, and contributes significantly to enterprise agility by freeing up precious in-house resources. But that’s only when it’s prudently executed. Want to avoid disaster? Don’t miss our seven-point checklist for success. Offshore Outsourcing style= border-width:0px; />  
8/5/2008 3:12:00 PM

Sunny Malta as an Nearshore IT Outsourcing Location
Sunny Malta as an Nearshore IT Outsourcing Location.Search for White Papers and Other Documents for Your Management of IT Outsourcing Location. Enterprises, largely based in the US, UK, Japan, and Austraila, are turning to offshoring as a way to minimize costs. The biggest offshoring region is currently India; however, the logistics and costs of outsourcing to this region has caused enterprises to look to other areas, such as Malta. Malta is a promising nearshore IT outsourcing location because of its geography, investment in IT, and capability.

OUTSOURCING CHALLENGES: as an Nearshore IT Outsourcing Location Sunny Malta as an Nearshore IT Outsourcing Location Source: Crimsonwing Document Type: White Paper Description: Enterprises, largely based in the US, UK, Japan, and Austraila, are turning to offshoring as a way to minimize costs. The biggest offshoring region is currently India; however, the logistics and costs of outsourcing to this region has caused enterprises to look to other areas, such as Malta. Malta is a promising nearshore IT outsourcing location because
2/13/2006 8:24:00 AM

The Impact of Technology on Cost in Business Process Outsourcing
Many factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT is a key cost determinant that is often underestimated. This white paper examines the cost structure associated with BPO and shows that a diligent assessment needs to address several cost components that are not included in the provider’s total contract value (TCV), and are often overlooked by buyers.

OUTSOURCING CHALLENGES: Cost in Business Process Outsourcing The Impact of Technology on Cost in Business Process Outsourcing Source: SAP Document Type: White Paper Description: Many factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT is a key cost determinant that is often underestimated. This white paper examines the cost structure associated with BPO and shows that a diligent assessment needs to address several cost components that are not included in the provider’s total
10/19/2010 10:49:00 AM

A Solution to Data Capture and Data Processing Challenges
Organizations are relying more and more on customer information to drive business processes. You probably spend a lot of time trying to make sure you get the right information to the right people at the right time—but is your data capture process as efficient as it could be? Learn about the issues surrounding data capture and data processing, and about a solution designed to help you address specific processing problems.

OUTSOURCING CHALLENGES: A Solution to Data Capture and Data Processing Challenges A Solution to Data Capture and Data Processing Challenges Source: CRM-ERP Document Type: White Paper Description: Organizations are relying more and more on customer information to drive business processes. You probably spend a lot of time trying to make sure you get the right information to the right people at the right time—but is your data capture process as efficient as it could be? Learn about the issues surrounding data capture and data
7/22/2008 3:35:00 PM

Enterprise Incentive Management Leader s Challenges and Response
Enterprise incentive management is an emerging field, and a number of players have entered the market. Callidus recently expanded its service offerings by introducing two new strategic service programs both to woo customers and to survive in this emerging field.

OUTSOURCING CHALLENGES: Enterprise Incentive Management Leader s Challenges and Response Enterprise Incentive Management Leader s Challenges and Response P.J. Jakovljevic - December 13, 2006 Read Comments Challenges Nevertheless Linger Because San Jose, California (US)-based Callidus Software has historically licensed its products to customers primarily on a perpetual basis, its quarterly product license revenue remains substantially dependent on product sales to new customers. In 2005, BellSouth and Cingular each accounted for
12/13/2006

Small Call Centers: Challenges and Opportunities
Call centers are mission critical to companies of all sizes. The quality of customer care is one way a smaller company can outshine its larger competitors. All call centers regardless of size have the same needs to drive customer satisfaction, grow revenues, control costs, and capture valuable market intelligence. Learn about an integrated call center solution designed for the needs of smaller companies.

OUTSOURCING CHALLENGES: Small Call Centers: Challenges and Opportunities Small Call Centers: Challenges and Opportunities Source: TDI Inc. Document Type: White Paper Description: Call centers are mission critical to companies of all sizes. The quality of customer care is one way a smaller company can outshine its larger competitors. All call centers regardless of size have the same needs to drive customer satisfaction, grow revenues, control costs, and capture valuable market intelligence. Learn about an integrated call center
11/26/2008 12:42:00 PM

Winning Outsourcing Strategies
Outsourcing is increasingly used to reduce costs and increase value—but it has its risks. As companies look to push more of their custom software application development needs to outsourcing partners, you need to plan carefully to build stringent security requirements into contracts and create metrics to ensure those requirements are met. Find out how to increase the value and reduce the risk of outsourcing.

OUTSOURCING CHALLENGES: Winning Outsourcing Strategies Winning Outsourcing Strategies Source: Quocirca Ltd Document Type: White Paper Description: Outsourcing is increasingly used to reduce costs and increase value—but it has its risks. As companies look to push more of their custom software application development needs to outsourcing partners, you need to plan carefully to build stringent security requirements into contracts and create metrics to ensure those requirements are met. Find out how to increase the value and
10/29/2008 8:13:00 AM

Managing the Risks When Outsourcing Offshore
In recent years, increasing numbers of businesses have chosen to outsource their application development overseas for smaller, defined projects, or through a long-term outsourcing partnership model. The main reasons for outsourcing include a desire to increase company productivity and efficiency, while simultaneously lowering operating costs in an increasingly competitive economy. But outsourcing, whether overseas or locally, comes with severe risks.

OUTSOURCING CHALLENGES: Managing the Risks When Outsourcing Offshore Managing the Risks When Outsourcing Offshore Source: Hanu Software Document Type: White Paper Description: In recent years, increasing numbers of businesses have chosen to outsource their application development overseas for smaller, defined projects, or through a long-term outsourcing partnership model. The main reasons for outsourcing include a desire to increase company productivity and efficiency, while simultaneously lowering operating costs in an
3/23/2007 9:54:00 AM

Frontstep Ups The .NET AntePart 2: Challenges and User Recommendations
Frontstep needs to promulgate its strategy of helping its manufacturing customers and their business partners automate and streamline business processes inside and outside the four walls of the enterprise, such as on-line collaboration with customers, suppliers, distributors, and employees, to make everyone’s internal operations more efficient. In a market with stringent IT budgets, Frontstep has to demonstrate how its CRM, ERP, and SCM products deliver actual savings.

OUTSOURCING CHALLENGES: Frontstep Ups The .NET Ante Part 2: Challenges and User Recommendations Frontstep Ups The .NET Ante Part 2: Challenges and User Recommendations P.J. Jakovljevic - September 24, 2002 Read Comments Challenges Although Frontstep has got rid of a big part of its burden by delivering the SyteLine 7 ( PART 1 ) offering on the single platform, the major task of translating it into its users genuine needs (and consequently a demand for its products) only now has to start in earnest. Frontstep s focus shift to
9/24/2002


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