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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » outsourcing articles epo


Outsourcing Best Practices-A Primer on Outsourcing Governance
The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the

outsourcing articles epo  , Outsourcing Solutions , Outsourcing Articles , Process Outsourcing , Outsourcing Meaning , Outsourcing Definition , Successful Outsourcing , Outsourcing Services , Business Outsourcing , Outsourcing Company , Offshore Outsourcing , Outsourcing Website , Technology Outsourcing , Outsourcing Industry . FOREWORD As described by Mike Atwood, Principal of the Everest Group in his article The Art of Governance: “An outsourcing relationship is like a marriage. The romance of the courtship or the airtight Read More
Outsourcing Challenges: Avoid the Pitfalls
Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short

outsourcing articles epo  | Outsourcing Article | Outsourcing Articles | Outsourcing Challenge | Outsourcing Challenges | Outsourcing Model | Outsourcing Options | Outsourcing Problem | Outsourcing Process | Outsourcing Project | Outsourcing Projects | Outsourcing Quality | Outsourcing Questions | Outsourcing Report | Outsourcing Service | Outsourcing Services | Outsourcing Solution | Outsourcing Solutions | Outsourcing Strategy | Outsourcing Trends | Process Outsourcing | Software Development Outsourcing | Strategic Outsourcing Read More
Malta, An Ideal Nearshore Location
Malta is developing as a nearshoring location. Malta''s advantages include an educated workforce that is fluent in English, lower wages than Western Europe, and

outsourcing articles epo  Development | Outsourcing | Outsourcing Articles | Outsourcing BPO | Outsourcing Companies | Outsourcing Company | Outsourcing Contract | Outsourcing Costs | Outsourcing Definition | Outsourcing Financial Services | Outsourcing Growth | Outsourcing Industry | Outsourcing Info and Resources | Outsourcing Information | Outsourcing IT Projects | Outsourcing Locations | Outsourcing Management | Outsourcing Management Analysis | Outsourcing Management Architecture | Outsourcing Management Deployment | Read More
Retro-sourcing: A Safety Net for Outsourcing Engagements
Retro-sourcing refers to the processes involved in reversion control for outsource engagements. It allows proper care and protection to be related to a plan of

outsourcing articles epo  A Safety Net for Outsourcing Engagements Retro-sourcing refers to the processes involved in reversion control for outsource engagements. It allows proper care and protection to be related to a plan of return for development and service delivery. This can help you control unexpected and risk-laded initiatives, particularly in first-time outsourcing engagements. Learn about the six stages of retro-sourcing, and how they can help you make better-informed decisions. Read More
The Myths and Realities of Product Development and Outsourcing
Recent years have shown a dramatic boom in outsourced product development, and it seems most companies are changing and adapting this practice. However

outsourcing articles epo  of Product Development and Outsourcing Recent years have shown a dramatic boom in outsourced product development, and it seems most companies are changing and adapting this practice. However, companies should be wary of some of the false promises and myths of outsourcing. Many outsourcing firms, especially product development firms, can be misleading in their promises. Discover the myths and realities of product development outsourcing. Read More
Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control
Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper

outsourcing articles epo  Visibility, and Quality Control Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper summarizes the challenges and describes Code Rocket: a software visualization and documentation system that offers assistance for supporting recommended best practices for outsourcing. Read More
Achievo Outsourcing Suite


outsourcing articles epo  Outsourcing Suite Read More
Winning Outsourcing Strategies
Outsourcing is increasingly used to reduce costs and increase value@but it has its risks. As companies look to push more of their custom software application

outsourcing articles epo  Outsourcing Strategies Outsourcing is increasingly used to reduce costs and increase value—but it has its risks. As companies look to push more of their custom software application development needs to outsourcing partners, you need to plan carefully to build stringent security requirements into contracts and create metrics to ensure those requirements are met. Find out how to increase the value and reduce the risk of outsourcing. Read More
The Benefits of Call Center Outsourcing
An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call

outsourcing articles epo  Benefits of Call Center Outsourcing An increasing number of companies are turning to business process outsourcing (BPO) because of the many advantages it provides. In 2002, the outsourced call center industry reached $22 billion (USD) and is projected to increase to $25.7 billion (USD) over the next two years to serve the growing demand. For outsourcing to be a success, companies need an overall strategy. After that, it boils down to one question: where? Read More
Making Data Safe for Compliance and Outsourcing
Corporate leaders know that revenues are made from “better data.” And when your data is at risk, so is the survival of your organization. That’s why it’s

outsourcing articles epo  Safe for Compliance and Outsourcing Corporate leaders know that revenues are made from “better data.” And when your data is at risk, so is the survival of your organization. That’s why it’s essential to protect your revenues with “safer data”—and it’s also why the common business language is now one of risk management. IT departments are now learning this in many of the same ways that business people have always had to—including the hard way. Read More
Outsourcing, Applications Software Software Evaluation Report
The outsourcing application software Software Evaluation Report criteria are appropriate for selecting outsource providers in the area of business software

outsourcing articles epo  Applications Software Software Evaluation Report TEC''s Outsourcing, Applications Software Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive Read More
Luxoft and New York Media: Shared Commitment to Engineering Excellence Makes Outsourcing a Success
Albert Lee, executive director of technology at New York Media, thought he already knew everything he needed to know about outsourcing. Throughout his career

outsourcing articles epo  to Engineering Excellence Makes Outsourcing a Success Albert Lee, executive director of technology at New York Media, thought he already knew everything he needed to know about outsourcing. Throughout his career, outsourcing has always meant mismanaged offshore teams that replaced onshore talent “all in the name of saving a few dollars.” Find out why—and more importantly, how—he overcame his prejudices. Read More
Taking a Reality Check on Today’s Outsourcing Market
Despite rumors to the contrary, IT and business process outsourcing markets are delivering much of their promised value. But when buyers experience problems

outsourcing articles epo  Reality Check on Today’s Outsourcing Market Despite rumors to the contrary, IT and business process outsourcing markets are delivering much of their promised value. But when buyers experience problems with outsourcing efforts, it’s usually the result of faulty expectations, inadequate resources, or service provider shortcomings. That’s why buyers must focus on avoiding the usual mistakes—by understanding where, how, and when (and when not) to leverage outsourcing. Read More
Best Practices: Financial Due Diligence and the Outsourcing of Freight Bill Audit and Payment
There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while

outsourcing articles epo  Due Diligence and the Outsourcing of Freight Bill Audit and Payment There are significant advantages to outsourcing freight bill audit and payment (FBAP), not the least of which is the potential for reduced costs. And while nothing can be outsourced without some risk, there are a number of steps that can be taken to ensure a successful relationship and minimize the financial risk to the outsourcer. Know what steps your company can take to ensure you get the most out of outsourcing FBAP. Read More
Selecting an Outsourcing Provider-Art or Science?
As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a

outsourcing articles epo  an Outsourcing Provider-Art or Science? Introduction Many companies base their outsourcing provider selection on only one aspect of the outsourcing relationship. Some decide on a perception of cultural fit and on the rapport and relationship developed during the sales cycle between the company''s senior management and the outsource provider''s sales representative and executive team. A number of companies drive their selection process via a checklist-driven, skill-matching process that attempts to Read More

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