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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » outsourcing advantages roi


Outsourcing Challenges: Avoid the Pitfalls
Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short

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New-world Value: The Strategic Impact of Business Application Suites in Today’s Corporate Environment
The concepts of return on investment (ROI) and total cost of ownership (TCO) have been used for decades in enterprise evaluations of IT investments, including

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EAM versus CMMS: What''s Right for Your Company
This article looks at where computerized maintenance management systems (CMMS) end and enterprise asset management (EAM) takes over, focusing on features and

outsourcing advantages roi  and consulted on offshore, outsourcing opportunities for multinational companies. Additionally, Strub was a consultant and information systems auditor with PricewaterhouseCoopers, and an applications development and support manager for several Fortune 100 companies. Currently, Strub is an independent consultant. He can be contacted at JoeStrub@WriteTechnologyPlus.com . Read More
E-learning Benefits and ROI Comparison of E-learning versus Traditional Training
You’re considering a move from traditional training to e-learning, but you’re not sure if the returns will be significant. In fact, employees are better able to

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How Can IT Help Competitiveness These Bleak Days? - Part 2
Part 1 of this blog series introduced the SAP-sponsored expert panel discussion that explored reasons to maintain IT investments even during difficult economic

outsourcing advantages roi  skills transitions (retraining or outsourcing IT staff). This might be particularly true during the period of downsizing and as the focus shifts from managing assets to business processes. New School of Thought What was possibly the most valuable finding in the report (and the panel discussion), beside the three-step “Build-Innovate-Propagate” strategy (mentioned in Part 1 ), was that:  “…successful IT-enabled business process improvements like the showcased ones generally have a number of Read More
Enterprise Payback: Qualitative and Quantitative Factors in the ROI Equation
The requirement that enterprise software vendors deliver a measurable return on investment (ROI) has never been greater than right now. Customers are demanding

outsourcing advantages roi  cost,IFS,ROI,factors,implementation Read More
The Proof Is in the ROI
A well-thought out, comprehensive ROI (return on investment) marketing and sales program is becoming a must in today''s difficult business to business (B2B

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Outsourcing-The Pros and Cons
Outsourcing’s in the news these days, what with the US presidential election and all, but it’s usually covered from an “is it good for us” angle—where “us” is

outsourcing advantages roi  let A.B. Maynard, TEC’s outsourcing analyst, speak for the rest of this post—the excerpt below is from his article Outsourcing 101 - A Primer , and I thought it was an excellent overview of the factors you should consider before making a decision . Why Do It? There are a number of reasons that drive companies to outsource some or many of the work activities. The list of reasons include Lower costs (or lower total costs). Sometimes achieved through lower wages costs, but also through economies of Read More
Offshore Outsourcing
Offshore outsourcing of IT services drives productivity gains, delivers attractiveefficiencies in scale, cost, and time-to-market, and contributes

outsourcing advantages roi  Outsourcing Offshore outsourcing of IT services drives productivity gains, delivers attractive efficiencies in scale, cost, and time-to-market, and contributes significantly to enterprise agility by freeing up precious in-house resources. But that’s only when it’s prudently executed. Want to avoid disaster? Don’t miss our seven-point checklist for success. Read More
Is One Country Good Enough to Handle Your Outsourcing Business?
Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North

outsourcing advantages roi  Enough to Handle Your Outsourcing Business? Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North Americans Send More Software Development Work to China? I’d like to use this blog post to give some complementary readings for those who read the article and felt the vendor portfolio idea interesting. The concept of “portfolio” is very prominent in the finance world. “In finance, a portfolio is Read More
Outsourcing Security Part 3: Selecting a Managed Security Services Provider
As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security

outsourcing advantages roi  a result, companies considering outsourcing the management of their information security are understandably wary. Gartner predicts that more MSSP organizations will fail, and numerous mergers and acquisitions will take place before the market settles. For this reason, it is imperative that organizations take precautions to thoroughly analyze potential MSS vendors. As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable Read More
How To Monitor Your Savings In Outsourcing
This white paper will give you ideas and procedures for monitoring your savings when you invest in outsourcing projects.

outsourcing advantages roi  Monitor Your Savings In Outsourcing This white paper will give you ideas and procedures for monitoring your savings when you invest in outsourcing projects. Read More
Procurement Outsourcing: 10 Things Companies Really Want to Know
Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing

outsourcing advantages roi  companies that are exploring outsourcing services. Jason Gilroy and colleagues draw upon their years of procurement expertise to provide answers to common questions surrounding the outsourcing of procurement services. Read More

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