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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 outsource roi

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, Applications Software

This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games. 

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Documents related to » outsource roi

Outsourcing Challenges: Avoid the Pitfalls


Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

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Lipstream Speaks to Kana


Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors. Kana is the most recently announced CRM customer. Kana has voice enabled their RealTime offering to provide ecommerce sites a way to talk to their customers.

outsource roi  third party to adequately outsource call center services. Lipstream''s main competitors are Net2Phone and HearMe. Net2Phone has more market awareness with consumers than Lipstream, but the installation of their software is considerably larger than Lipstream''s, whose download takes less than a minute on a 28.8-baud connection. HearMe has a similar product to Live Voice called HearMe for Ecommerce. User Recommendations Firms evaluating the purchase of a CRM suite should strongly consider using service Read More

Building the Small Contact Center


Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

outsource roi  Contact Center | ROI Outsource Contact Center | ROI Partner Contact Center | ROI Real Time Contact Center | ROI Stream Contact Center | ROI Virtual Contact Center | ROI Web Contact Center | ACD Contact Centers | ACD Contact Center Application | ACD Contact Center Attrition | ACD Contact Center Business | ACD Contact Center Client | ACD Contact Center Companies | ACD Contact Center Consultant | ACD Contact Center Cost | ACD Contact Center Data | ACD Contact Center Definition | ACD Contact Center Directory Read More

Business Process Overview: Warehousing Solutions


Warehousing processes are critical for the success of a distribution business. These processes are highly visible to your customers, and have a direct impact on their opinion of your company. If you cannot get the goods to your customers in the most efficient way, you risk losing their business. Your warehousing and logistics operations must translate into reliability and service.

outsource roi  Warehousing Solutions ROI | Outsource Warehouse Management ROI | Logistics Solution Warehousing ROI | Flexible and Scalable Warehouse ROI | Data Warehousing Software ROI | Premier Data Warehouse Corporation ROI | Data Warehousing Solutions ROI | Data Warehousing Education ROI | Enterprise Data Warehousing ROI | Data Warehousing Mission-Critical ROI | Business Intelligence Warehouse ROI | Data Warehouse Design ROI | Solutions Warehouse Management Solution ROI | Server Warehouse ROI | Enterprise Data Read More

Autodesk Getting in to Point Cloud Technology


Autodesk, the leader in cloud-based design and engineering software, continues with its cloud software investments. Most recently, it acquired (for an undisclosed sum) technology and a development team from Allpoint Systems LLC, a small Pittsburgh, PA–based developer of software and solutions for collecting and processing LiDAR (light detection and ranging) point cloud data. The Allpoint Systems

outsource roi  etc., the ability to outsource specialized information technology (IT) resources could provide a great return on investment (ROI) for companies. With its  continued cloud strategy in the realms of simulation, CAD, and PLM, Autodesk seems to be on to something. Read More

Overall Approach to Data Quality ROI


Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company. Of the many benefits that can accrue from improving the data quality of an organization, companies must choose which to measure and how to get the return on investment (ROI)—in hard dollars. Read this paper to garner an overall approach to data quality ROI.

outsource roi  Approach to Data Quality ROI Data quality is an elusive subject that can defy measurement and yet be critical enough to derail any single IT project, strategic initiative, or even a company. Of the many benefits that can accrue from improving the data quality of an organization, companies must choose which to measure and how to get the return on investment (ROI)—in hard dollars. Read this paper to garner an overall approach to data quality ROI. Read More

Whose ROI is it Anyway? Part Two: Sorting Through Claims


ROI (return on investment) has taken on new importance in examining business initiatives and programs that often involve deployment of enterprise software and information technology. In some cases, "Show me the ROI" has become a smokescreen for "Let's wait and see" or, "Go away. Don't bother me."

outsource roi  ROI is it Anyway? Part Two: Sorting Through Claims ROI claims from technology vendors—the first liar doesn''t stand a chance Confronted by the demands of today''s market, enterprise software vendors at the very least play lip service to ROI selling. For many, this means showing prospects that under some average or typical conditions, implementing the software can lead to a direct cost savings that will cover the software license fee in some specified period. Vendors generally express this by saying Read More

Epicor Conducts Its Own ROI Acquisition Rationale


Given the "once bitten, twice shy" adage, one should imagine Epicor has carefully thought out the rationale for the recent acquisitions of ROI Systems and TDC Solutions, so that they are not a knee-jerk, 'me too' impulse owing to the ongoing consolidation craze in the market.

outsource roi  Conducts Its Own ROI Acquisition Rationale Event Summary A true mid-market incumbent vendor, Epicor Software Corporation (NASDAQ: EPIC), has not had much upbeat news for the last several years following on its progenitors'' (i.e., Platinum Corporation and Dataworks ) merger in 1998 and subsequent name change from Platinum into Epicor in 1999. Nevertheless Epicor has seemingly at long last achieved a turnaround both in terms of its financial performance and of its strategy clarity. It has also Read More

ROI Systems Catching Up With e-Commerce


ROI Systems continues with its practice of cautious new technology adoption. On October 10, it announced the offering of XML-based EDI for its customers.

outsource roi  Systems Catching Up With e-Commerce ROI Systems Catching Up With e-Commerce P.J. Jakovljevic - November 3, 2000 Event Summary On November 10, ROI Systems, Inc., a privately held provider of extended Enterprise Resource Planning (ERP) solutions for mid-market manufacturing enterprises, announced the offering of XML-based EDI for its clients. ROI''s EDI solution will enable users of its flagship MANAGE 2000 software suite to conduct e-commerce over the Web with trading partners across the supply chain. Read More

Nucleus ROI Case Study: Cincinnati Zoo


The Cincinnati Zoo, a nonprofit 100-acre facility featuring more than 500 animals, needed to reduce its cost and increase revenues from sources such as admissions, memberships, and food and merchandise purchases. The problem was data. The zoo chose IBM Cognos BI analytics to create a more satisfying customer experience—while cutting marketing costs, increasing new visits, boosting concession revenues, and much more.

outsource roi  ROI Case Study: Cincinnati Zoo The Cincinnati Zoo, a nonprofit 100-acre facility featuring more than 500 animals, needed to reduce its cost and increase revenues from sources such as admissions, memberships, and food and merchandise purchases. The problem was data. The zoo chose IBM Cognos BI analytics to create a more satisfying customer experience—while cutting marketing costs, increasing new visits, boosting concession revenues, and much more. Read More

The Three Rs of RFID: Rewards, Risk, and ROI


Prominent organizations and retailers, such as Walmart and the US Department of Defense are taking advantage of radio frequency identification, which promises real time tracking of products from the manufacturing floor to the checkout terminal. Despite the typical risks associated with adopting any early-stage technology, the competitive advantage and bottom-line business benefits of RFID are significant to both retailers and suppliers. It can significantly decrease warehouse, distribution, and inventory costs; increase margins; and enhance customer service.

outsource roi  Three Rs of RFID: Rewards, Risk, and ROI Introduction The promise of radio frequency identification (RFID) is every supply chain manager''s dream—real time tracking of every single product, from manufacture to checkout. Compared to universal product code (UPC) bar coding, which RFID promises to replace, RFID proactively transmits information, eliminating the manual point-and-read operations needed with bar coding. This enhanced visibility could significantly decrease warehouse, distribution, and Read More

Calculating the ROI of Your Learning Management System


Managers of learning and talent already know a learning management system (LMS) can help companies cut costs or improve profits. But how do you show that return on investment (ROI) to others? Learn more about the benefits, as well as how to assess the ways an LMS can positively effect your business and to calculate an LMS’s real cost of ownership, whether as a software-as-a-service solution or a traditional purchase model.

outsource roi  the ROI of Your Learning Management System Managers of learning and talent already know a learning management system (LMS) can help companies cut costs or improve profits. But how do you show that return on investment (ROI) to others? Learn more about the benefits, as well as how to assess the ways an LMS can positively effect your business and to calculate an LMS’s real cost of ownership, whether as a software-as-a-service solution or a traditional purchase model. Read More

ROI Evaluation Report: IBM Cognos Software


According to Nucleus Research, IBM Cognos business intelligence (BI) software can help companies make better use of their data when performing tasks related to reporting, financial statements, budgeting, and analysis. Learn about some of the barriers to better data use, as well as the key features and functions of this BI solution—and how you can improve data access and analysis, employee performance, and productivity.

outsource roi  Evaluation Report: IBM Cognos Software More than 23,000 leading companies and organizations around the world choose Cognos performance management solutions. Use business intelligence software to understand performance and make better decisions. Use financial performance management software to set targets and allocate the resources to achieve them. Source: Cognos, an IBM Company Resources Related to ROI Evaluation Report: IBM Cognos Software : Return On Investment (ROI), (Wikipedia) ROI Evaluation Read More

Accelerating ROI with BPM


New research validates what business and IT leaders have discovered for themselves: accelerating process improvement efforts through business process management (BPM) is yielding significant returns as organizations continue to grapple with the unstable global economy. Discover how accelerating BPM initiatives creates an extensible infrastructure that can adjust to changing business conditions and customer requirements.

outsource roi  ROI with BPM New research validates what business and IT leaders have discovered for themselves: accelerating process improvement efforts through business process management (BPM) is yielding significant returns as organizations continue to grapple with the unstable global economy. Discover how accelerating BPM initiatives creates an extensible infrastructure that can adjust to changing business conditions and customer requirements. Read More