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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » other service provider


e-Business Service Provider Evaluation & Selection
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used

other service provider  it can depend on other evaluation criteria such as quality, service and other considerations. The degree of differentiation may not always be that clear as a result. WebTESS Demo Now that we''ve discussed each of the vendors in our model, let''s take a look at some of the other parts of WebTESS . The results of the model are dependent on a particular scenario defined by the weights assigned to the criteria. This scenario requires a company that is more like a pure play with management consulting and Read More...
Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 1
TEC’s recent article on IFS’ recent success in the field service management (FSM) market by no means implies that other FSM players are not prospering. Indeed

other service provider  no means implies that other FSM players are not prospering. Indeed, one of those players is ServiceMax , which is garnering quite a bit of attention in the field service market, and more than doubles its revenues, receivables, pipeline production, and bookings each year. It also provides one of the most vibrant applications on the salesforce.com ’s AppExchange marketplace. AppExchange currently features more than 1,700 solutions with 1.6 million installs and $700 (USD) in total revenue for Read More...
Choosing an Open Source Vendor and Service Provider
As more companies begin to use open source, demand for direct support and services beyond the on-line community will grow. If you''re looking for open source

other service provider  support services? Are there other things you should be thinking about when engaging an open source service provider? Here are the questions to ask when looking for help from a service provider. Are they committed to open source? If the provider you''re considering does open source as a sideline, there could be trouble. They may try to steer you toward another solution based on their needs, not yours. Beyond that, if you''re looking to another entity to help you with your open source issues, you want them Read More...
Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 2
In part 1 of this blog post series, we took a look at a major player in the field service management (FSM) market ServiceMax. In what follows is a recent

other service provider  internal product knowledge. Unlike other field service solutions that only manage highly structured and transactional data, ServiceMax solves another big data problem by combining into a single application both structured and unstructured data, such as social feeds, Microsoft Office documents, PDF files, and more. In the future, ServiceMax will continue to expand its big data footprint by expanding our OptiMax workforce optimization product to also use local traffic and weather to provide instantaneous, Read More...
How to Cope When Your Service Provider is Acquired
Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor''s future during this mega merger era. Knowing

other service provider  SAP factor. Microsoft and Other Competitors A somewhat similar situation holds for Microsoft, which has a sizable SQL Server, BizWorks , Windows, Exchange etc. base within the bases of PeopleSoft and J.D. Edwards. This may also disappear before Microsoft''s eyes. Still, it is not likely Microsoft can do much about PeopleSoft or J.D. Edwards, given they have a far greater competency than that of the Microsoft Business Solution (MBS) division, whose focus is still the lower-end of the mid-market. Simply Read More...
Field Service Management Software for Enterprise Companies
As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and

other service provider  Service Management Software for Enterprise Companies As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and advanced field service management (FSM) needs. This whitepaper examines how business and technology needs change as the size and sophistication of the organization increases, and discusses FSM software strategies to meet the challenge. Read More...
Service-now.com
PDG Group Model974

other service provider   Read More...
Top 10 Reasons to Take Your Field Service to the Cloud
Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus

other service provider  10 Reasons to Take Your Field Service to the Cloud Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus on what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out. Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

other service provider  ROI of Software as a Service Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go pricing. But many firms question the long-term value of SaaS, wondering if the rent-versus-own model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

other service provider  near real time, with other complex systems, and its adaptability to users'' existing infrastructure. It is not at all uncommon to find dozens of systems in the service firm''s back offices, all of which have data that needs to be integrated with the new CRM system. Some of these systems can even go back a decade or more. Many of these systems, although ancient in the IT timescale, still deliver mission-critical services reliably and effectively, day in and day out. Thus, a modern CRM solution must easily Read More...
How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

other service provider  this service. There are other services, for example mobile originated SMS (SMS-MO also called SMS receiving) which allow reception of SMS sent by mobile numbers within the network coverage of your SMS provider. The two can be combined to offer a 2-way messaging service which enables both sending and receiving of SMS messages. SMS-MO and 2-way messaging are technically more challenging and therefore not provided by all SMS providers. It is important to clarify what type of SMS messaging you will need for y Read More...
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you''ll discover how real-time offer management allows your company to continuously lear...

other service provider  to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that''s easier said than done. But if you''re in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize an offer during customer-initiated Read More...
Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

other service provider  Software for Service Companies Comparing software solutions for services companies can be difficult and time-consuming—but at TEC we make it quick and easy In just seconds, you can get free side-by-side software comparison reports. Choose from all the leading vendors—including Microsoft, SAP, Oracle, UNIT4, Sage, IBM, Pronto Software, MicroStrategy, Infor, Epicor, META4, NuView, OpenAir, NOW Solutions, NetSuite, Cézanne Software, PRELYTIS, QlikTech International, TARGIT, Cougar Mountain Read More...
IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


other service provider  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More...

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