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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » other service provider ims


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

other service provider ims  Online Service Providers , Other Service Provider , Prepaid Service Providers , Professional Service Providers , Qualified Service Provider , Related Service Providers , Shared Service Providers , Support Service Provider , Technical Service Providers , Technology Service Provider , Telecom Service Providers . Notice This document contains proprietary and confidential information of nTels and shall not be reproduced or transferred to other documents, disclosed to others or used for any purpose other than Read More
Saba Software: All about People (Cloud) - Part 3


other service provider ims  ecosystems where integrations with other systems are commonly required. The vendor provides for such integrations by delivering open and standards-based solutions based on common technologies such as Extensible Markup Language (XML),  Simple Object Access Protocol (SOAP) , and  Java Authentication and Authorization Service (JAAS) . Saba also supports OpenSocial, a specification for integrations of social applications.  In addition, Saba provides a series of documented Web services and  Application Read More
What You Need to Know about E-learning Technology Standards Before Selecting an LMS
If you’re planning to purchase a learning management system (LMS), or upgrade your existing one, you’d better know about SCORM and AICC. Learn why it’s critical

other service provider ims  not be reusable for other LMSs.   Standards You Should Know About Before Buying Depending on your e-learning initiatives, it’s important to know how the various existing standards will affect your company''s LMS purchasing decision. SCORM SCORM, or Sharable Content Object Reference Model, is a set of technical standards for e-learning software products. It was originally developed based on the US Department of Defense''s (DoD''s) technology specifications for e-learning supplies. The DoD''s goal was to Read More
Cameleon (Software) Might Change its Colors but Not its (Q2O/CPQ) Purpose - Part 2
Part 1 of this blog series talked about my recent reunion with Cameleon Software (formerly Access Commerce) a provider of on-demand and on-premises configure

other service provider ims  marketing teams . Some Other Strong Traits As mentioned in Part 1, Cameleon is a web-based collaborative application for business users . It enables ordinary end-users to define and manage a product and offerings repository, with personalized product and service offering structures and pricing policies. Users can create and manage related guided selling processes by creating many questions and rules to modify the guided selling process behavior. They can also apply different pricing rules to the Read More
Customer Relationship Management and the Next Generation Network
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our

other service provider ims  operators manage resources. The other issue that to me poses a potentially bigger obstacle to the promise of convergence has absolutely nothing to do with technology. In order for people to benefit from using any service, any time, on any device, application service providers have to create their services to run on these next generation networks. For example, instead of building applications to work with these next generation networks, Microsoft ''s approach is focused on building the unified Read More
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

other service provider ims  change without notice. All other brand or product names are trademarks of their respective owners. Tim Young Proxima Technology. © 2002 Proxima Technology Inc. Version 2.2: August 2002 (Revised June 2003) Searches related to Reducing Operational Risk of IT Service in Finance : Allocate Capital for IT Risk | Application Management | Asset Liability Management | Banking Supervisions New Capital Account | Banking Supervisions New Capital Account Basel II | Business Operational Risk | Business Risk | Busines Read More
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

other service provider ims  Secrets to Simplify Field Service Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

other service provider ims  code and to use other people’s services. More formal methodology and tighter management and governance will have to be adopted. Carrots and sticks will need to be created to encourage and enforce reuse. Rules and guidelines will need to be developed regarding service ownership, sharing, and accountability. For example, who will be responsible for fixing the problems caused in major application when a shared service fails? Initial SOA projects will likely be very expensive as they will include lots of Read More
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

other service provider ims  Service Support Processes in Record Time To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL) service support processes. During the process, Implement Consulting Group assisted with facilitation, ITIL input, and lean competences and tools. The existing procedures and instructions were combined with ITIL’s different service support areas. Read More
Transform Your Service Organization into a Performance-driven Leader
Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not

other service provider ims  Your Service Organization into a Performance-driven Leader Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything Read More
Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

other service provider ims  trending sick time and other complex reporting. Add in specific requirements for Communications, Training & Development and Performance objectives, and you have a complex web of linked self-service requirements, each with its own - sometimes competing - priorities. In order for ESS and MSS to be effective, it must serve multiple purposes to multiple business units while blending seamlessly with existing systems - a virtual chameleon in the workplace. What Does ESS/MSS Technology Mean to You and Your Read More
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

other service provider ims  field service SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Read More
Top 10 Reasons to Take Your Field Service to the Cloud
Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus

other service provider ims  10 Reasons to Take Your Field Service to the Cloud Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus on what’s important: making customers happy. Here are 10 reasons why they have made the switch and why you need to take your field service organization to the cloud . . . or get left behind. Download the white paper and find out. Read More
Service Partners
Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management

other service provider ims  Partners Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) implementation projects. Read More

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