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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 oss wireless service provider report

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) Software Evaluation Report

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system 

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The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

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A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

oss wireless service provider report  to the exponential growth possible with open source solutions. The vendor continues to develop and market the xTuple ERP OpenMFG Edition , its commercially licensed solution for small to midsized manufacturers. The maturing manufacturing-focused ERP product will continue to be available under the hybrid community source code license that the company has employed for the past six years. In this arrangement, partners and customers get full source code, and any subsequent enhancements flow into the base Read More

Malware Security Report: Protecting Your Business, Customers, and Bottom Line


Find out how in Malware Security Report: Protecting Your Business, Customers, and Bottom Line.

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Industry Analysts on Field Service Mobility Trends


P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

oss wireless service provider report  field service management, field service mobility, FSM, FSM trends Read More

Customizing Agile for a Service Business


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5 Key Steps to Make Field Service Profitable


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oss wireless service provider report  field service software,profitable field service,FSM,FSM software,field service scheduling,field service mobility,mobile FSM software,ServiceMax,field service operations Read More

Selecting Field Service Management Software


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Dell Snags Motorola’s Grzelakowski to Lead Wireless Business Unit


The anticipated advancements in cellular wireless technologies allowing far faster connections means that the global wireless market will break the 600 million user mark and break 10 billion (USD) in market value.

oss wireless service provider report  80%) Given the strong possibility of extreme growth, companies are driving their wireless business units into the forefront with e-business, and Dell is no exception. Dell has had the foresight to retain a telecommunications professional with greater than 20 years of experience to oversee Dell''s wireless computing initiatives. Grzelakowski has worked not only with Motorola, but also with AT&T, and Bell Labs. We expect her contacts will allow the mobile computing market to be penetrated quickly with a Read More

Using Service Management Software to Enhance the Customer Experience


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The Executive Buying Guide to Employee Self-service


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Generating Revenue from Service


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The Rising Financial Importance of Service


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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010


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Giving Service Companies a Fast Start


But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

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