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ERP for Services (Non-manufacturing)
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Documents related to » oss telecom service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

oss telecom service providers  Technology Service Provider | OSS Telecom Service Providers | OSS Telecommunication Service Providers | OSS Top Service Providers | OSS Web Service Provider | OSS Wireless Service Provider Data | OSS Wireless Service Provider Information | OSS Wireless Service Provider News | OSS Wireless Service Provider Report | OSS Wireless Service Provider Update | OSS Wireless Service Providers | Service Provider OSS | Service Provider List OSS | Service Provider Model OSS | Service Provider Offering OSS | Service Read More
Top 10 Reasons to Take Your Field Service to the Cloud
Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus

oss telecom service providers  field service cloud-based solution,cloud FSM solution,FSM cloud solution,cloud-based field service management soilution,cloud-based FSM solution,moving FSM to cloud,ServiceMax Read More
ViryaNet G4 Is Now a TEC Certified Field Service Management Solution
Technology Evaluation Centers (TEC) is pleased to announce that ViryaNet G4 is now a field service management (FSM) certified solution. ViryaNet G4 is a field

oss telecom service providers  ViryaNet G4, ViryaNet, field service management, FSM, TEC certification, TEC certified, field service, work order, work order management Read More
Industry Analysts on Field Service Mobility Trends
P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

oss telecom service providers  field service management, field service mobility, FSM, FSM trends Read More
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

oss telecom service providers  field service,field service management,FSM software,field service software,field service scheduling software,ServiceMax Read More
Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...

oss telecom service providers  top software service companies,top,software,service,companies,software service companies,top service companies,top software companies,top software service. Read More
Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

oss telecom service providers  static, likely out-of-date, and possibly inconsistent with content accessible through an alternative channel (i.e., the same question submitted through different channels yields different answers). Finally, the structure of the interaction is “customer independent,” meaning that existing knowledge about the customer is not used to customize the dialog. A business case for self-service should balance the “inside-out” need of the company to lower costs with the “outside-in” realization that Read More
ViryaNet G4 Field Service Management Certification Report
ViryaNet G4 is now TEC certified in the field service management (FSM) solution space. The sophisticated best-of-breed FSM solution has been designed for medium

oss telecom service providers  ViryaNet, G4, FSM, field service management, TEC certified, TEC certification Read More
E-Business Customer Service Success at H.B. Fuller Company
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

oss telecom service providers  some enterprises question the loss of the personal touch trading partners actually find the ability to get the information they want, when they want it both easier and of higher value than the old method of phones or faxes. About the Author    Olin Thompson is a frequent contributor to TEC on the subject of the Process Industry. He has over 25 years experience as an executive in the software industry with the last 17 in process industry related ERP, SCP, and e-business related segments. He can be Read More
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

oss telecom service providers  that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources Read More
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

oss telecom service providers  self-service,guide,HR,management Read More
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

oss telecom service providers  significant after-sales service operations. Across all industry segments, an Aberdeen - Industry Week study found that profit margins for after-sales service and parts ranged from 25 percent to 1000 percent higher than margins for initial product sales. The study further revealed that after-sales service accounted for 20 to 30 percent of revenues, and about 50 percent of profits for most companies. In the automotive industry, parts and services constitute nearly half of revenues, and 45 percent of Read More
Cricket''s Challenges before Oracle Taleo Cloud Service
John Moxley describes the reasons behind the company’s decision to choose Oracle Taleo Cloud Service.

oss telecom service providers  Oracle Taleo Cloud Services,Oracle talent management,Oracle Taleo Cloud Service Read More
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

oss telecom service providers  web,information,benefits,Surado,customer,service Read More
Understanding Service-oriented Architecture and Its Impact on Small Manufacturers
Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented

oss telecom service providers  approaches yet another technology crossroads, this whitepaper will examine how the right SOA business applications can reverse this trend to positively impact your business. Although the concept of SOA has been with us for some time, its more widespread use is a newer phenomenon. According to Gartner Research, “by 2008, SOA will be a prevailing software engineering practice, ending the 40 year domination of monolithic software architecture.” In addition, Gartner projects that “by 2008, more than 75 Read More

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