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Documents related to » oss technical service providers


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

OSS TECHNICAL SERVICE PROVIDERS: Practice economics (better predictability across the portfolio of projects) By productizing and associating tangible features to an offering, the professional services firm can help ensure more consistent service delivery to realize these benefits. Predetermined templates for work products and deliverables, standardized methodologies, and fixed pricing and staffing models are all examples of standardized product attributes that can be assigned to service offerings. Consider the example noted earlier,
5/16/2005 12:00:00 AM

Privacy Challenges for Data Providers
Ensuring the quality, accuracy, and security of customer data has never been more important than it is today. The growing potential for privacy breaches and tighter compliance regulations have created unique challenges and responsibilities for many data providers. Here we discuss some of the key privacy issues surrounding data management, and how partnering with a provider of master data management (MDM) software can help.

OSS TECHNICAL SERVICE PROVIDERS:
11/20/2007 3:55:00 PM

What Could Be Some New Frontiers for Large CAD/PLM Providers? » The TEC Blog
go crazy thinking about possible acquisitions in vertical sectors (e.g., retail apparel, consumer goods, life sciences, aerospace original equipment manufacturers [OEMs], etc.) and/or geographic regions where Siemens still has room for improvement. More MES Well, Siemens has since acquired two smaller companies and proved me wrong with my bolder guesses in terms of functional scope (but I was at least partly correct in terms of target industries). First,  in late September 2011, Siemens extended its indu

OSS TECHNICAL SERVICE PROVIDERS: active sa, autodesk, BOM, CAD, catia composite, composite materials, composites, creo simulate, dassault systemes, fibersim, MES, parasolid, PDM, plm, pmtc, pro/e, pro/engineer, Product Development, PTC, ptc creo, siemens nx, siemens teamcenter, solidworks, ugs, vistagy, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-11-2011

Magic Quadrant for B2B Gateway Providers
Magic Quadrant for B2B Gateway Providers. Download Free IT Analysis Reports Linked To B2B Gateway Providers. Business-to-business (B2B) gateway solutions have matured to the point where they can support a wide range of projects. However, there are still functional differences—including product maturity, service-oriented architecture (SOA) enablement, architectural coherence, and community management—among competing solutions. Find out who the leaders, challengers, visionaries, and niche players are in the B2B gateway market.

OSS TECHNICAL SERVICE PROVIDERS: by maturing and proliferating cross-border B2B integration projects, the B2B gateway software market in Europe is active and growing rapidly, fueled by several European-driven economic trends. Market Definition/Description B2B gateway software is a form of integration middleware that s used to consolidate and centralize a company s multienterprise data, application and process integration, and interoperability requirements with external business partners. It s one of three types of B2B infrastructure soft
11/4/2008 10:50:00 AM

Smart Software for Service-level Driven Forecasting » The TEC Blog
where applying human judgment across the portfolio is often impractical. The most common sources for this type of demand include spare parts, aftermarket supplies, and capital equipment—common needs for enterprises such as mass transit operations, maintenance facilities, service operations, distributors, and the military.  Smart Software’s customers are in, chiefly, the automotive, aerospace, transit, consumer products, distribution, durable goods, industrial equipment, food and beverage,

OSS TECHNICAL SERVICE PROVIDERS: demand, demand planning, forecast, forecasting, intermittent demand, Inventory, service level, Smart Software, Smart Willemain method, SmartCollaborator, SmartForecasts, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
06-05-2013

E-Business Customer Service Success at H.B. Fuller Company
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

OSS TECHNICAL SERVICE PROVIDERS: some enterprises question the loss of the personal touch trading partners actually find the ability to get the information they want, when they want it both easier and of higher value than the old method of phones or faxes. About the Author    Olin Thompson is a frequent contributor to TEC on the subject of the Process Industry. He has over 25 years experience as an executive in the software industry with the last 17 in process industry related ERP, SCP, and e-business related segments. He can be reac
9/15/2001

7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal.

OSS TECHNICAL SERVICE PROVIDERS: field service management, FSM software, field service culture, field service company executives, field service revenue goals, field service business success, ServiceMax.
6/11/2013 4:52:00 PM

How One Provider s Solution Covers the Bases of Price Optimization and Management
What are the solutions that enable Zilliant's customers to gain a better understanding of their markets' price response and translate this into more profitable pricing? Zilliant Precision Pricing Suite encompasses distinct solutions geared for each step of the pricing process.

OSS TECHNICAL SERVICE PROVIDERS: the module is a cross-functional management tool for identifying and resolving the most pressing ( top 10 ) profit improvement opportunities. For instance, pricing analysts and other power users will typically access an interactive Analytical Workbench . This is a collection of pricing-specific analytical views that combines needed drilldown and ad hoc query capabilities with user-defined reports and integrated visualizations (such as profit bands, margin scatter plots, and price waterfalls). Detailed
6/11/2007

Migration Made Easy: Switching VAN Providers without the Fire Drills
Migration Made Easy Switching VAN Providers without the Fire Drills. Get Free Reports Related To The VAN Providers without the Fire Drills. To ensure end-to-end visibility while still meeting multiple trading partner requirements in your supply chain operations, one solution is to consolidate with a single value-added network (VAN). Looking for a migration partner? Want to know more about the latest in VAN solutions? Learn the drill without tripping any alarms: use a best-practices checklist to help make your VAN migration simple and seamless.

OSS TECHNICAL SERVICE PROVIDERS: ability to effectively communicate across your entire trading community. This white paper is designed to outline the current challenges created by working with multiple VANs, highlight the new capabilities delivered by the next generation of EDI technology, discuss the factors involved in migrating to a single VAN solution and present the financial and operational improvements migration can deliver for your business. The topics included in this whitepaper are: The Challenges of Working with Multiple VANs
11/14/2007 2:40:00 PM

How to Find the Right Payroll Service
Payroll is a vital yet meticulous component of operating a business, and it involves much more than just paying employees. Some large businesses have a separate department handling payroll duties, but many small to medium businesses outsource their payroll needs. No matter what option works for you, the best decisions are informed decisions, and this how-to guide can help you manage all your payroll needs.

OSS TECHNICAL SERVICE PROVIDERS:
8/30/2007 1:38:00 PM

One Vendor’s Mission to Make Service Businesses Click – Part 2 » The TEC Blog
Customer Relationship Matters (161) FOSS Ecosystem (24) From the Project Manager s Desk (32) Humor (43) Industry Observation (1140) Information Management and Collaboration (39) Inside TEC (92) Manufacturing Operations (100) Product Lifecycle Matters (81) Risk and Compliance (27) Software 101 (66) Software Selection (255) Supply Chain Logistics (241) Talent Management Matters (74) TechnoBabble (41) Up Close and Personal (59) White Paper Review (23) Meta Login --> More TEC Blogs Foro Empresarial TEC

OSS TECHNICAL SERVICE PROVIDERS: aftermarket, call center, clickanalyze, clickcontact, clickfix, clickforecast, clicklocate, clickmobile, clickplan, clickroster, clickschedule, clicksoftware, CRM, customer satisfaction, customer service, field service, forecasting, gps, mobile computing, rostering, SCM, service economy, service level agreement, shift planning, sla, slr, street lever routing, workforce scheduling, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-01-2011


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