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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 oss service provider search

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) Software Evaluation Report

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system 

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No Back Doors. No Open Windows.


To boot or pre-boot, that is the question. There’s no doubt that operating systems (OSs) are complicated given the sheer amount of code that must be flawlessly interfaced and the potential vulnerabilities that can ensue. While full disk encryption (FDE) is one step closer to a more secure OS, encryption without strong authentication isn’t enough. For security-conscious users, pre-boot authentication is the only way to go.

oss service provider search  doubt that operating systems (OSs) are complicated given the sheer amount of code that must be flawlessly interfaced and the potential vulnerabilities that can ensue. While full disk encryption (FDE) is one step closer to a more secure OS, encryption without strong authentication isn’t enough. For security-conscious users, pre-boot authentication is the only way to go. Read More

Three Ways ERP Can Help Manage Risk and Prevent Fraud


If enterprise resource planning (ERP) isn't properly implemented to manage risk, your organization may face loss due to fraud or other hazards. Take advantage of ERP's capacities for role-based security, on both the business and the IT sides of your processes.

oss service provider search  risks, thus preventing accidental losses as well as other operational, financial, and strategic risks—including fraud. To manage business risks by using technology, we must first understand and prioritize the risks a specific business faces, and then understand how IT can help that business. Then we can come to understand how those risks intersect with the IT systems a business might already have in place. One risk within your business may stem from operating in an e-commerce environment. In that case, Read More

Lowering Your IT Costs with Oracle Database 11g Release 2


New versions of database software and operating systems (OSs) come out regularly. In the past, upgrading the database and OS for individual environments has been very expensive and a never-ending job—by the time all the business systems are upgraded, it’s time to start again. This white paper discusses Oracle Database 11g Release 2, which reduces the cost and risk associated with making these changes.

oss service provider search  software and operating systems (OSs) come out regularly. In the past, upgrading the database and OS for individual environments has been very expensive and a never-ending job—by the time all the business systems are upgraded, it’s time to start again. This white paper discusses Oracle Database 11g Release 2, which reduces the cost and risk associated with making these changes. Read More

Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

oss service provider search  services to their customers. OSS is a generic term for a suite of software programs that enable an enterprise to monitor, analyze, and manage a network system. The term was originally applied to communications service providers (CSP), referring to a management system that controlled telephone and computer networks. However, the term has since been applied to the business world in general to mean a system that supports an organization''s network operations. To that end, Amdocs'' software includes modules Read More

The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

oss service provider search  into developing core mediation OSS products with convergence in mind. Through implementation experiences in SK Telecom, the largest mobile operator in Korea with 19 million subscribers, we have learnt the importance of an open, multi-service, multi-platform supported convergent mediation system in providing a configurable, flexible and reliable solution for data processing. Behind the significant shift from circuit switched-based networks to a packet-based, wireless data service system, SK Telecom Read More

A Partner-friendly Platform Provider Discusses Market Trends


A background of Progress Software notes the vendor’s product line-up, and some of the benefits companies find by using Progress platforms and infrastructure products. The vendor’s recent growth is also detailed, as well as its relationships with partners.

oss service provider search  and existing business applications across organizational boundaries and to remote sites. The Progress® Actional® product line offers Web services and service-oriented architecture (SOA) management, including monitoring, analysis, security, and policy control. The DataDirect® Shadow® RTE (which stands for Real-time Enterprise) enables early mainframe and legacy applications to participate in contemporary SOA and Web services production and consumption. 2) Business Application Platforms The Progress® Read More

The Power of Knowledge -- Knowledge is Power (Part 2)


Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite. One such broad SSM suite has been offered by Servigistics. Servigistics’ Service Knowledge Management (SKM) solution, the newest module within Servigistics SSM, is designed to meet the requirements of the technical

oss service provider search  Internet) in the shortest possible time with the greatest possible accuracy. The user does not want to receive a “no solution found” notice, nor does he or she conversely want to be told that there are “150 possible solutions to your problem.” Different Strokes for Different Folks Within the flexibility theme, SKM offers multiple search interfaces dependent upon the users’ experience (novice vs. advanced) and the context of what problem they are looking to solve. Critical to the success or Read More

When the Bigger Fish Eats the Smaller to Become a Bigger Fish


This time the merger and acquisition of Connect-Care by Firstwave appears to be a search for vertical market access. Connect-Care provides a direct reach to 87 software vendors that may represent both vertical expertise and a network of resellers. The stakes are high. Will the Firstwave technical lead and the Connect-Care vertical expertise bring a best-of- breed CRM application that the market needs?

oss service provider search   Read More

7 Tips for Hiring Great Consultants


Back in April, I wrote about a consulting firm whose excellent service had earned it rave reviews from a client. The secret to the firm’s success, it turned out, was pretty simple. Its consultants made sure they understood the client, they committed to the project, they kept their promises, and they followed up. In other words, that firm displayed a genuine commitment to excellence that can be

oss service provider search   Read More

Interface Software Expands Its CRM Functionality


Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at facilitating collaborative work in both legal- and project-based environments. InterAction 5 reinforces Interface Software's customer relationship management offering in response to its customer requirements and work processes. Interface Software targets particularly accountants, financial services, law firms, and management consultants.

oss service provider search  customer relationship management marketing,customer relationship management software,customer relationship management strategy,customer relationship management systems,customer relationship management technology,customer relationship management tool,customer relationship management tools,customer relationship managment,customer relationship marketing,customer relationship software,customers relationship management,electronic customer relationship management,employee relationship management,information technology management,marketing management Read More

New Features from ADP Human Capital Management Solutions


ADP announced during ADP Innovation Day new functionality for its HCM solutions targeting midsize and large enterprises. The new capabilities are available on both the ADP Vantage HCM platform for large organizations and the ADP Workforce Now platform for medium-sized businesses. New features include: multilingual and multicurrency capabilities global data fields using

oss service provider search   Read More

Specialty Chemicals Manufacturer Selects DEACOM ERP


FORREST Technical Coatings, a manufacturer of high-performance liquid and powder coatings, selects DEACOM ERP—a single-system model specifically designed for process manufacturers. Get all the details in P.J.’s post.

oss service provider search  industry watch, deacom, erp, deacom erp, process manufacturing, process erp Read More

HarrisData


HarrisData's platform focuses on enterprise resource management (ERM) including financial, distribution, and manufacturing management modules. Harris also provides supplier relationship management (SRM) including control management, supplier self service, and vendor managed inventory. Its manufacturing execution systems include shop floor scheduling, data collection, and time and attendance. The human resource information system (HRIS) module includes employee and management self service, human resource, payroll, and time and attendance.  

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Saba Software: All about People (Cloud) - Part 2


Part 1 of this series introduced Saba Software, a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software that combines enterprise learning, talent management, and collaboration technologies. The post first described the vendor’s slew of industry rewards and accolades at the recent 2011 Enterprise 2.0 conference in Boston and related events

oss service provider search  delivers a consistent experience across all people actions and processes as well as offering major cost, upgrade, and speed-to-deployment advantages. Based on open standards, the offering allows simplified and flexible deployment, integration, and personalization options. Saba People Cloud is comprised of the Saba People Cloud Applications and global services capabilities encompassing strategic consulting, comprehensive implementation and education services, and worldwide support . The Saba People Cloud Read More