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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » oss service provider model


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

oss service provider model  Wireless Service Providers | OSS Service Provider | OSS Service Provider List | OSS Service Provider Model | OSS Service Provider Offering | OSS Service Provider Review | OSS Service Provider Search | OSS Access Service Providers | OSS Affordable Service Providers | OSS Billing Service Providers | OSS Broadband Service Providers | OSS Business Service Providers | OSS Communications Service Providers | OSS Community Service Providers | OSS Compare Service Providers | OSS Computer Service Providers | OSS Read More
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

oss service provider model  to the exponential growth possible with open source solutions. The vendor continues to develop and market the xTuple ERP OpenMFG Edition , its commercially licensed solution for small to midsized manufacturers. The maturing manufacturing-focused ERP product will continue to be available under the hybrid community source code license that the company has employed for the past six years. In this arrangement, partners and customers get full source code, and any subsequent enhancements flow into the base Read More
What Is Interconnect Billing?
When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect

oss service provider model  known global billing and OSS vendor that offers core-to-edge solutions capable enough to cater billing needs for your business model. It provides scalable and cost effective solutions that add value to your company and reduce overall operating expenses. Source : AdvancedVoIP Resources Related to What Is Interconnect Billing? : Voice over Internet Protocol (VoIP) (Wikipedia) What Is Interconnect Billing? Interconnect Billing is also known as : Interconnect Billing Solutions , Interconnect Billing Systems Read More
Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

oss service provider model  Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution? R. Garland - September 5, 2001 Introduction  There are a LOT of CRM vendors. If you count the pure-play Integrated CRM vendors and niche, or, fill-the-cracks vendors, there at least fifty from which to choose. Should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting Read More
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

oss service provider model  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how Read More
Industry Analysts on Field Service Mobility Trends
P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

oss service provider model  Analysts on Field Service Mobility Trends Everything is mobile, and mobile is everything. In a new video from ClickSoftware, several industry analysts, including TEC''s P.J. Jakovljevic, discuss the impact of mobility on field service management. Read More
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

oss service provider model  CRM,online,Epicor,self-service,clientele,customer Read More
7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service

oss service provider model  Ways Service Culture Can Drive Revenue Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal. Read More
CAD Model Quality Testing
With 3-D computer-aided design (CAD) models taking on a broader and more significant role in the development of new products, CAD files must flow smoothly into

oss service provider model   Read More
Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

oss service provider model  Service Companies a Fast Start If you''re in IT services or strategic consulting, you''re getting squeezed from all sides . Global competition is driving down margins and profits. Fixed-price contracts are pushing up project and delivery risks. And the economy''s in deep recession. You know you have to cut costs and increase operational efficiencies. But will your software allow you to do what you need to? If you''re using outdated, non-integrated software systems, the answer could be no. But, there Read More
How Wipro Transformed BT’s Release-service Introduction, Testing, and Deployment Activities
This IDC Buyer Case Study examines BT''s successful project to reduce costs and raise efficiency and quality in its release-service introduction, testing, and

oss service provider model  Release-service,BT,offshore,deployment management Read More
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

oss service provider model  Steps to Choosing the Right Device for Field Service Mobility Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs. Read More
Cloud Enablement Service
Navigating a migration to the cloud can be complex and includes more than just simply migrating data. The five-step migration process discussed here was

oss service provider model  Enablement Service Navigating a migration to the cloud can be complex and includes more than just simply migrating data. The five-step migration process discussed here was specifically designed to help guide organizations through a successful replacement of an on-premise archiving solution to a cloud-based solution. Read More
Service Performance Insight
Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

oss service provider model  Performance Insight Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs). Read More
Measuring the Business Value of IT Service
Written for the IT outsourcing community, this document describes an approach for measuring the business value of IT in order to focus service provision

oss service provider model  the Business Value of IT Service Written for the IT outsourcing community, this document describes an approach for measuring the business value of IT in order to focus service provision activities on areas that are of priority to the client. It introduces a quality improvement process that can decrease the cost of service provisioning without impairing service quality. The intended audience includes those responsible for designing a solution, managers of an existing service, and people bidding Read More

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