Home
 > search for

Featured Documents related to »  oss service provider list

ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » oss service provider list


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

oss service provider list  Wireless Service Providers | OSS Service Provider | OSS Service Provider List | OSS Service Provider Model | OSS Service Provider Offering | OSS Service Provider Review | OSS Service Provider Search | OSS Access Service Providers | OSS Affordable Service Providers | OSS Billing Service Providers | OSS Broadband Service Providers | OSS Business Service Providers | OSS Communications Service Providers | OSS Community Service Providers | OSS Compare Service Providers | OSS Computer Service Providers | OSS Read More...
Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

oss service provider list  services to their customers. OSS is a generic term for a suite of software programs that enable an enterprise to monitor, analyze, and manage a network system. The term was originally applied to communications service providers (CSP), referring to a management system that controlled telephone and computer networks. However, the term has since been applied to the business world in general to mean a system that supports an organization''s network operations. To that end, Amdocs'' software includes modules Read More...
What Is Interconnect Billing?
When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect

oss service provider list  known global billing and OSS vendor that offers core-to-edge solutions capable enough to cater billing needs for your business model. It provides scalable and cost effective solutions that add value to your company and reduce overall operating expenses. Source : AdvancedVoIP Resources Related to What Is Interconnect Billing? : Voice over Internet Protocol (VoIP) (Wikipedia) What Is Interconnect Billing? Interconnect Billing is also known as : Interconnect Billing Solutions , Interconnect Billing Systems Read More...
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

oss service provider list  they can deliver service across every channel, over any device and within mobile apps. Currently, when mobile users need assistance, they must exit the app or wait until they get back to a computer to find help. With the new salesforce.com feature, companies can embed a help button into any mobile app to give their customers instant access to support, through video support offering real-time customer assistance, and one-to-one on-screen guided support.   Salesforce.com gives the example of a mobile Read More...
Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

oss service provider list  information technology enables collaboration across worldwide communities and offers a real-time understanding of customers. Thus armed, firms are tailoring service experiences to specific customer segments in innovative ways and trans- forming their ability to leverage global talent (see Figure 1). PLATFORMS FOR PROCESS INNOVATION AND BUSINESS TRANSFORMATION LEVERAGING CUSTOMER INSIGHTS, IMPROVING PRODUCTIVITY Customer service channels secure and retain customers attention on a regular basis, and Read More...
Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

oss service provider list  Landscape Report: Field Service Management If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report. Read More...
The State of Service Management
This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a

oss service provider list  State of Service Management This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a recent survey) for 2012. It also reveals the performance benchmarks of leading service organizations, and divulges the strategic elements that contribute to best-in-class performance. Read More...
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

oss service provider list   Read More...
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

oss service provider list  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More...
Using Service Management Software to Enhance the Customer Experience
These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management

oss service provider list  Service Management Software to Enhance the Customer Experience These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that Read More...
ServiceMax Field Service Management Certification Report
ServiceMax is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer

oss service provider list  Field Service Management Certification Report ServiceMax is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that ServiceMax has demonstrated ServiceMax''s support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

oss service provider list  model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

oss service provider list  lies an opportunity to cross-sell a home insurance policy to the client as well. Having a complete customer profile enables users to quickly identify key attributes about a customer, such as whether the customer has multiple accounts with the bank, and therefore is a customer the bank would not want to lose. Naturally, customers are highly sensitive to how they are treated; they notice such things as whether their service institutions answer the phone quickly and recognize the customer when he or she Read More...
Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

oss service provider list  Differentiation: Your 3-Step Plan Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with less, providing service more effectively, and focusing on your unique business processes to outperform your competition. Using this information, you can bring about change and continuous improvement, and differentiate your service from your competition. Read more and find out how. Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others