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Software Functionality Revealed in Detail
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 oss open source support

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Open Source and Linux, IT Services Software Evaluation Report

The model of IT services for Free and Open Source software (FOSS) helps identify the characteristics clients require from consultants, integrators, resellers, etc. to develop, support, migrate, and implement enterprise solutions or services that are based on, or are themselves, FOSS. In addition, it supports standard criteria important to enterprise Linux rollouts or migrations. 

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Documents related to » oss open source support

Open Source versus Closed Source (Proprietary) Software


Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you need to know the advantages and disadvantages of each. The main issues in the debate include cost, service and support, innovation, usability, and security. Get a closer look at open source and closed source software solutions so you know what’s right for your needs.

oss open source support  Open Source Software | OSS Open Source | OSS Open Source Alternatives | OSS Open Source Application | OSS Open Source Business | OSS Open Source Business Model | OSS Open Source Community | OSS Open Source Companies | OSS Open Source Content | OSS Open Source Content Management | OSS Open Source Content Management System | OSS Open Source Content Manager | OSS Open Source Development | OSS Open Source Document Management | OSS Open Source Examples | OSS Open Source Library Software | OSS Open Source Read More

Open Platform Provider Answers Questions about the State of the Market


Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review and feedback, this time Technology Evaluation Centers has attempted to solicit vendors’ proactive views.

oss open source support  in hardware, operating systems (OSs), infrastructure, and applications. But recently, technology companies have been working to re-establish the stack. Oracle, Microsoft, SAP are all combining application and infrastructure pieces. As before, there will be compromises and their will be a loss of control for the customer. And, as before, we believe that ultimately the customer’s requirements will win out and the stacks will start to break up again. Regulatory judgments, like the European Union ’s Read More

SaaS-based Test Management


Organizations must keep up with technology and adapt their quality assurance (QA) processes for continued success. Test management isn’t optional. The proper test management tool allows for objectivity and efficiency, while enabling you to monitor quality at every step of the testing cycle. Knowing where you are in the testing cycle is key, as is knowing how to mitigate the risks while controlling costs and saving time.

oss open source support  Open Source Vulnerability | OSS Open Source | OSS Open Source Alternatives | OSS Open Source Application | OSS Open Source Based | OSS Open Source Business | OSS Open Source Center | OSS Open Source Chart | OSS Open Source Code | OSS Open Source Community | OSS Open Source Companies | OSS Open Source Conference | OSS Open Source Consulting | OSS Open Source Content | OSS Open Source Control | OSS Open Source Definition | OSS Open Source Development | OSS Open Source Directory | OSS Open Source Downloads Read More

Wrapping Up FOSS Predictions for 2010 with a Look Back


I love end of year predictions. Whether they're right or wrong is one thing, but it's valuable to imagine various scenarios of what might happen. Taking the time to consider and connect what has happened with what might happen, opens new insights. Having said that, I'm not going to make a 2010 prediction about Free and Open Source Software (FOSS). I do, however, want to share some stats about

oss open source support  revenue among broader market OSS products compared to Linux isn’t large enough yet to make this one a done deal... I think this may reveal something about the mindset of those adopting FOSS applications. Though again, I don''t know the details behind Driver''s prediction, I assume he''s referring to the model in which users can download an application (or its code) at no charge and implement it in their companies. The application may not have as many features or come with the support that an alternately Read More

A Semi-open Source Vendor Discusses Market Trends


A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the open source door, however, with OpenMFG, its commercially licensed solution with an open source infrastructure.

oss open source support  to the exponential growth possible with open source solutions. The vendor continues to develop and market the xTuple ERP OpenMFG Edition , its commercially licensed solution for small to midsized manufacturers. The maturing manufacturing-focused ERP product will continue to be available under the hybrid community source code license that the company has employed for the past six years. In this arrangement, partners and customers get full source code, and any subsequent enhancements flow into the base Read More

Sun to "Community Source" Almost Everything


Sun Microsystems Inc. is working towards eventually "community sourcing" as much of its software as possible, according to company Co-founder and Chief Scientist Bill Joy.

oss open source support  of its software as possible, according to company Co-founder and Chief Scientist Bill Joy. Community sourcing means that Sun makes the source code for a product publicly available, so that developers can download the code free of charge and make changes to it as long as they report to Sun any bugs encountered. Under the community-sourcing model, Sun charges commercial users a license fee. The community source concept articulated by Sun falls short of open sourcing, which has been popularized by the Linux Read More

SAP Support - From Reactive to Proactive


I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really

oss open source support  a look at the possibility for predictive customer support that SAP may be able to provide in the future. SAP Support Offerings SAP’s support offerings have grown and evolved over the years along with the company’s product offerings. In the ‘90s, SAP’s R/3 support started out with remote connection and online service support. In the decade that followed SAP introduced Active Global Support, SAP Enterprise Support, and the SAP Solution Manager. As we move beyond 2010, SAP is moving beyond reactive Read More

All Inclusive ERP: Full Support Without Increased Investment


While ERP systems are intended to support a business from end to end, many manufacturers choose to support their operations with extensions to ERP. But for some organizations, an ERP system is fully capable of supporting all their operations, even if they don’t know it. Read up on the benefits that SMB manufacturers have seen from ERP when they rely more heavily on the functionality contained within their ERP system, rather than extensions.

oss open source support  ERP,ERP system,ERP system benefits,all-inclusive ERP,all-incusive ERP system,ERP for SMB,ERP for small and medium business,Aberdeen Insight,Plex Systems Read More

Why Vyatta Open Source Networking is Better than Cisco


Why is Vyatta’s open source networking approach so successful? Because it is in touch with today’s users needs. By eliminating the reliance on specialized hardware, Vyatta’s open source, Linux-based approach to networking is changing the way networks are being purchased and deployed. With its strong community of users, Vyatta is challenging even proprietary networking vendors like Cisco. We challenge you to find out more.

oss open source support  Vyatta Open Source Networking is Better than Cisco Why is Vyatta’s open source networking approach so successful? Because it is in touch with today’s users needs. By eliminating the reliance on specialized hardware, Vyatta’s open source, Linux-based approach to networking is changing the way networks are being purchased and deployed. With its strong community of users, Vyatta is challenging even proprietary networking vendors like Cisco. We challenge you to find out more. Read More

Bad Customer Support Is Not a Software Problem


A couple of days ago, my laptop decided (all on its own) to jump off my desk. Lucky for me, it survived almost completely undamaged except for a broken latch, which seemed easy enough to fix. So I decided to order the replacement part and fix it myself. Since I didn’t know exactly what part I needed to order, I started by calling the vendor’s Technical Service number. I

oss open source support  issue despite there being no possibility of making a sale. There’s a lesson here for companies that are looking to upgrade their customer support systems. The difference between customer support that makes you smile and customer support that just makes you grit your teeth has almost nothing to do with software and almost everything to do with attitude. Systems that help you open, escalate, and resolve issues quickly; track customer interactions; and measure satisfaction only really pay off if you’re Read More

Minimizing the Total Cost of Technical Support for Enterprise Applications


Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise software solution. The fact is, poor technical support can have a severe impact on a solution’s total cost of ownership.

oss open source support  incur a large financial loss. Thus, when selecting an enterprise software solution, there are many factors that need to be considered in the decision. These include the quality of the product or solution; customer service; the purchasing price of the software or license; and other cost factors involved in the process of procurement. In purchasing an enterprise software solution, there are three types of costs: direct costs (related to purchase, implementation, and other immediate costs arising from Read More

Infrastructure Technology Support for Education


Educational success depends on positive, productive relationships among teachers, students, parents, administrators, school boards, and the larger community. While computers cannot replace teachers, desktop computing and electronic networks can enhance learning by supporting social relationships and enabling rapid, accurate communication of stakeholder issues and needs. A formal deployment plan will help you deliver an environment consistent with those needs.

oss open source support   Read More

Active Escrow: The Technical Verification of Software Source Code


The source code for mission-critical software products is almost never provided to users by the supplier. All the end-user has is a copy of the compiled source code—in other words, the object code that can only be read and executed by the computers concerned. That’s why professional escrow is becoming an essential component of operational risk management.

oss open source support   Read More

Enterprise Mashups to Support Your Business Objectives


Business users have become more technically adept, and they expect more accessibility and flexibility in their business applications. Many have become accustomed to the high standards of customization they encounter on the Web. And they’re demanding a similar experience from the organizations for which they work. Discover tools that enable your employees to contribute substantial strategic value to your organization.

oss open source support  IBM,customization,personalization,mass customization,enterprise mashup,interface customization,personalization software,application customization,customization personalization,erp customization,application mashup,personalization technology,peoplesoft customization,workflow customization,application personalization Read More