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Documents related to » oss open source support


Open Source versus Closed Source (Proprietary) Software
Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you

oss open source support  Open Source Software | OSS Open Source | OSS Open Source Alternatives | OSS Open Source Application | OSS Open Source Business | OSS Open Source Business Model | OSS Open Source Community | OSS Open Source Companies | OSS Open Source Content | OSS Open Source Content Management | OSS Open Source Content Management System | OSS Open Source Content Manager | OSS Open Source Development | OSS Open Source Document Management | OSS Open Source Examples | OSS Open Source Library Software | OSS Open Source Model Read More...
Open Platform Provider Answers Questions about the State of the Market
Rather than offering the customary opinions and analysis of major market trends beforehand and then giving the involved vendors a chance for a factual review

oss open source support  in hardware, operating systems (OSs), infrastructure, and applications. But recently, technology companies have been working to re-establish the stack. Oracle, Microsoft, SAP are all combining application and infrastructure pieces. As before, there will be compromises and their will be a loss of control for the customer. And, as before, we believe that ultimately the customer’s requirements will win out and the stacks will start to break up again. Regulatory judgments, like the European Union ’s (EU� Read More...
Top 10 Considerations for Choosing a Server Virtualization Technology
The playing field for server virtualization has become much more crowded over the last few years. It can be very time-consuming to digest each vendor’s

oss open source support  designed to support multiple OSs on a single server. The only implementation of this technology today is the Xen open source project. Xen customizes the operating system to provide more efficient processing and lower overhead which results in better performance than hardware emulation. Os Virtualization OS virtualization is a third approach to virtualization and has been implemented by SWsoft''s Virtuozzo and Sun''s Solaris Containers. The concept is based on a single OS instance, which provides a leaner mo Read More...
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

oss open source support  to the exponential growth possible with open source solutions. The vendor continues to develop and market the xTuple ERP OpenMFG Edition , its commercially licensed solution for small to midsized manufacturers. The maturing manufacturing-focused ERP product will continue to be available under the hybrid community source code license that the company has employed for the past six years. In this arrangement, partners and customers get full source code, and any subsequent enhancements flow into the base prod Read More...
SaaS-based Test Management
Organizations must keep up with technology and adapt their quality assurance (QA) processes for continued success. Test management isn’t optional. The proper

oss open source support  Open Source Vulnerability | OSS Open Source | OSS Open Source Alternatives | OSS Open Source Application | OSS Open Source Based | OSS Open Source Business | OSS Open Source Center | OSS Open Source Chart | OSS Open Source Code | OSS Open Source Community | OSS Open Source Companies | OSS Open Source Conference | OSS Open Source Consulting | OSS Open Source Content | OSS Open Source Control | OSS Open Source Definition | OSS Open Source Development | OSS Open Source Directory | OSS Open Source Downloads | Read More...
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

oss open source support  itil implementation,service and support conditions,itil implementation plan,itil implementation roadmap,itil implementation project,itil implementation guide,itil implementation plan template,itil implementation strategy,itil implementation project plan,itil implementation steps,itil implementation templates,itil implementation checklist,benefits of itil implementation,itil implementation approach Read More...
What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing

oss open source support  Are the Support and Maintenance Options? Enterprises can remain at the mercy of vendors'' high-priced support and maintenance (S&M) agreements for only so long. If vendors continue playing hardball with their customers, they are likely to face substantial customer defections, with customers seeking alternative options. To learn more about software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Read More...
Will Your Commerce Platform Support Ongoing Business Growth?
Optimizing growth amid ongoing change puts special demands on a retailer’s multichannel commerce platform, particularly since digital commerce remains at the

oss open source support  e-commerce solutions,multichannel commerce solution,multichannel retail software,e-commerce platform Read More...
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

oss open source support  (24x7x365, if at all possible). Users and information technology (IT) staffers can call and get answers to mission-critical questions. Business-related issues from the use of software are a daily occurrence in any business, and these issues may be the result of flaws or bugs in the software, confusion about how the software works, or both. Regardless of the reason, software customers want to be able to contact a qualified expert to discuss the issue and resolve it in a timely fashion, with minimal impact Read More...
Sun to
Sun Microsystems Inc. is working towards eventually

oss open source support  of its software as possible, according to company Co-founder and Chief Scientist Bill Joy. Community sourcing means that Sun makes the source code for a product publicly available, so that developers can download the code free of charge and make changes to it as long as they report to Sun any bugs encountered. Under the community-sourcing model, Sun charges commercial users a license fee. The community source concept articulated by Sun falls short of open sourcing, which has been popularized by the Linux Read More...
Network Engineering to Support the Bandwidth Manager Architecture
Network-level behaviors can impact the determinism of call admission control decisions for a particular bandwidth management deployment. However, different

oss open source support   Read More...
Bad Customer Support Is Not a Software Problem
A couple of days ago, my laptop decided (all on its own) to jump off my desk.Lucky for me, it survived almost completely undamaged except for a broken latch

oss open source support  issue despite there being no possibility of making a sale. There’s a lesson here for companies that are looking to upgrade their customer support systems. The difference between customer support that makes you smile and customer support that just makes you grit your teeth has almost nothing to do with software and almost everything to do with attitude. Systems that help you open, escalate, and resolve issues quickly; track customer interactions; and measure satisfaction only really pay off if you’re Read More...
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

oss open source support  reflect the diversity of possible fixes. Organizations can investigate how to build upon the basics within the KB to tackle increasingly complex and relevant customer questions. Direct customer issues toward an in-house–developed online community— while the use of online communities, such as forums, is of obvious relevance (for gathering customer feedback), in order to monitor the accuracy of the information received, an in-house online community may be needed that can compete with existing forums Read More...
Active Escrow: The Technical Verification of Software Source Code
The source code for mission-critical software products is almost never provided to users by the supplier. All the end-user has is a copy of the compiled source

oss open source support   Read More...
Comprehensive Operation Support Systems and Customer Care Solution
Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy

oss open source support   Read More...

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