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Documents related to » oss internet service providers


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

OSS INTERNET SERVICE PROVIDERS: Practice economics (better predictability across the portfolio of projects) By productizing and associating tangible features to an offering, the professional services firm can help ensure more consistent service delivery to realize these benefits. Predetermined templates for work products and deliverables, standardized methodologies, and fixed pricing and staffing models are all examples of standardized product attributes that can be assigned to service offerings. Consider the example noted earlier,
5/16/2005 12:00:00 AM

Privacy Challenges for Data Providers
Ensuring the quality, accuracy, and security of customer data has never been more important than it is today. The growing potential for privacy breaches and tighter compliance regulations have created unique challenges and responsibilities for many data providers. Here we discuss some of the key privacy issues surrounding data management, and how partnering with a provider of master data management (MDM) software can help.

OSS INTERNET SERVICE PROVIDERS:
11/20/2007 3:55:00 PM

What Could Be Some New Frontiers for Large CAD/PLM Providers? » The TEC Blog
go crazy thinking about possible acquisitions in vertical sectors (e.g., retail apparel, consumer goods, life sciences, aerospace original equipment manufacturers [OEMs], etc.) and/or geographic regions where Siemens still has room for improvement. More MES Well, Siemens has since acquired two smaller companies and proved me wrong with my bolder guesses in terms of functional scope (but I was at least partly correct in terms of target industries). First,  in late September 2011, Siemens extended its

OSS INTERNET SERVICE PROVIDERS: active sa, autodesk, BOM, CAD, catia composite, composite materials, composites, creo simulate, dassault systemes, fibersim, MES, parasolid, PDM, plm, pmtc, pro/e, pro/engineer, Product Development, PTC, ptc creo, siemens nx, siemens teamcenter, solidworks, ugs, vistagy, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-11-2011

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

OSS INTERNET SERVICE PROVIDERS:
8/3/2009 3:20:00 PM

The State of Service Management
This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a recent survey) for 2012. It also reveals the performance benchmarks of leading service organizations, and divulges the strategic elements that contribute to best-in-class performance.

OSS INTERNET SERVICE PROVIDERS: service management, service enterprise, customer service, profit center.
2/21/2013 5:38:00 PM

Transforming Your Software Product into a Service
There is a high demand for economical and efficient enterprise applications. The Internet and open source software are creating opportunities for software vendors to deliver their software as a service. By transforming your own applications, you give your clients access to your solutions on the Web, on a per-use, per-project, or subscription basis—giving them the inexpensive, accessible service they want.

OSS INTERNET SERVICE PROVIDERS: Transforming Your Software Product into a Service Transforming Your Software Product into a Service Source: OpSource Document Type: White Paper Description: There is a high demand for economical and efficient enterprise applications. The Internet and open source software are creating opportunities for software vendors to deliver their software as a service. By transforming your own applications, you give your clients access to your solutions on the Web, on a per-use, per-project, or subscription
8/24/2007 4:15:00 PM

Aspen Follows Good Quarter With Internet Launch
Soon after releasing its quarterly results, Aspen announced it would offer a collaborative Internet portal for the process industries, ProcessCity.com.

OSS INTERNET SERVICE PROVIDERS: prospects than would be possible through corporate websites, annual user conferences, or helpdesks. As for Aspen s other announced products, eSupply Chain and its enterprise application integration (EAI) product, Framework, it will be difficult to determine whether these are truly enhanced segments of its supply chain suite made Internet ready, or merely its existing applications linked to a web browser interface via Framework. Most companies will make bold announcements far in advance of tangible product
2/21/2000

RTI s CRM Applications Rivals The Major League Providers
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

OSS INTERNET SERVICE PROVIDERS:
8/15/2003

Effective Relationships with Service Providers
The decision to use external resources on a project of any size or focus can be a tough one for a company facing the need to look outside its trusted staff to make something happen.

OSS INTERNET SERVICE PROVIDERS:
9/23/2005 2:27:00 PM

Will Servigistics Click on More Service Cylinders? – Part 1 » The TEC Blog
the pundits saw the possible PRM future only as a part of a broader customer relationship management (CRM ) suite or an even broader enterprise resource planning (ERP ) suite. Following up on these PRM acquisitions and some internal development of the quote-to-order (Q2O ), content management , and master data management (MDM )/ product information management (PIM ) capabilities, Click Commerce eventually rounded out its Channel Management division sometime in 2005 .   But then, still somewhat puzzling

OSS INTERNET SERVICE PROVIDERS: channel management, click commerce, CRM, dcm, emptoris, marlin equity, prm, SCM, service netwrok solutions, servigistics, sns, ssm, strategic service management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-07-2009

It s the Aftermarket Service, Stupid! (Part I) » The TEC Blog
earn 45 percent of gross profits from the aftermarket, yet it is only 24 percent of their revenues, while a recent article in Harvard Business Review claims that we all spend US$1 trillion every year on assets we already own. A related software category term was mentioned in TEC ’s 2003 article titled Service Lifecycle Management - Tapping into the Value of the Product Aftermarket . Namely, Service Lifecycle Management (SLM) is a business initiative focused on servicing a company’s products, and the c

OSS INTERNET SERVICE PROVIDERS: aftermarket service, inventory optimization, mca solutions, mca spo, multi echelon inventory, pbl, performance based logistics, service level agreement, service planning & optimization, servigistics, sla, spare parts, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-03-2008


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