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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » oss external service provider


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

oss external service provider  Expert Service Providers | OSS External Service Provider | OSS Find Service Providers | OSS High Speed Internet Service Providers | OSS Independent Service Providers | OSS Information Service Provider | OSS Internet Service Providers | OSS Legal Service Provider | OSS Manage Service Provider | OSS Management Service Providers | OSS Network Service Providers | OSS Online Service Providers | OSS Other Service Provider | OSS Prepaid Service Providers | OSS Professional Service Providers | OSS Qualified Read More...
A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

oss external service provider  to the exponential growth possible with open source solutions. The vendor continues to develop and market the xTuple ERP OpenMFG Edition , its commercially licensed solution for small to midsized manufacturers. The maturing manufacturing-focused ERP product will continue to be available under the hybrid community source code license that the company has employed for the past six years. In this arrangement, partners and customers get full source code, and any subsequent enhancements flow into the base Read More...
Progress Software Revs Up to Higher RPM via Savvion - Part 2
Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a

oss external service provider  by  operations support systems (OSS) /business support systems (BSS). A BPM system will then run on the top of these systems, orchestrating the activities and raising exceptions when needed. Since most of the process tasks are done by systems in this BPM usage pattern, exception handling has to be quite advanced and visibility is quite critical. If one of the systems in the chain fails, the BPM suite should be intelligent enough to take the next best action or call for human intervention. The system Read More...
We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices
The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it

oss external service provider   Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

oss external service provider  model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...
10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

oss external service provider  need at the lowest possible price. Plus, there are always hidden costs. The key to avoiding a contract with more (or less) service than you need is asking the right questions. This list covers what questions you should ask before you sign on the dotted line. If you have speciic concerns such as advanced call center features that might afect your business, you''ll want to add them to the list as well. What is the contract termination policy? You want to know whether you can get out early without a penalty Read More...
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

oss external service provider  FSM,Field Service Management Read More...
Ventyx Service Suite
The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the

oss external service provider   Read More...
Reverse Logistics for Service
Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By

oss external service provider  reverse logistics, return material authorization, field service management, dynamic scheduling, reverse logistics management, repair time tracking, return service exception management Read More...
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

oss external service provider  Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn''t identify one person, or group, as salesmen or another as service - this is done through business cards / job descriptions and the like (even down to the cars provided or dress code expected). The customer has been trained to treat them all differently, and more importantly we have trained these Read More...
Comarch Field Service Management
Comarch Field Service Management (FSM) system is a complete solution for scheduling, staffing, managing, and supporting workforce in the field. Efficiency is

oss external service provider  Field Service Management ,FSM Read More...
Top 10 Reasons to Take Your Field Service to the Cloud
Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus

oss external service provider  field service cloud-based solution,cloud FSM solution,FSM cloud solution,cloud-based field service management soilution,cloud-based FSM solution,moving FSM to cloud,ServiceMax Read More...
Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

oss external service provider  information technology enables collaboration across worldwide communities and offers a real-time understanding of customers. Thus armed, firms are tailoring service experiences to specific customer segments in innovative ways and trans- forming their ability to leverage global talent (see Figure 1). PLATFORMS FOR PROCESS INNOVATION AND BUSINESS TRANSFORMATION LEVERAGING CUSTOMER INSIGHTS, IMPROVING PRODUCTIVITY Customer service channels secure and retain customers attention on a regular basis, and Read More...
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

oss external service provider  and reduce risk of loss resulting from inadequate or failed internal services of IT applications. This paper deals with the following issues: The risk management issues raised by Basel II need to have solutions in place during 2004 (allowing sufficient time for testing). The challenges of managing e-banking environments, many of which have been highlighted by the Basel Committee?s Electronic Banking Group (EBG) . Improving quality of IT service in critical to quality business areas to lower operational Read More...
ViryaNet G4 Field Service Management Certification Report
ViryaNet G4 is now TEC certified in the field service management (FSM) solution space. The sophisticated best-of-breed FSM solution has been designed for medium

oss external service provider  ViryaNet, G4, FSM, field service management, TEC certified, TEC certification Read More...

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