Home
 > search for

Featured Documents related to »  oss compare service providers

ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
Start evaluating software now
Country:

 
   

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » oss compare service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

oss compare service providers  Community Service Providers | OSS Compare Service Providers | OSS Computer Service Providers | OSS Data Service Providers | OSS DSL Service Providers | OSS Expert Service Providers | OSS External Service Provider | OSS Find Service Providers | OSS High Speed Internet Service Providers | OSS Independent Service Providers | OSS Information Service Provider | OSS Internet Service Providers | OSS Legal Service Provider | OSS Manage Service Provider | OSS Management Service Providers | OSS Network Service Read More
Your Guide to OS Virtualization
Today’s information technology (IT) organizations are dealing with the consequences of exploding infrastructure complexity. At the root of the problem is

oss compare service providers  single application has two OSs to traverse; the guest-level OS and the hypervisor or host OS. More processing equates to slower responses and more overhead. Each OS takes space in memory, and memory is always the most constrained resource on a server. While some vendors have taken steps to maximize memory usage, the ineficiencies still exist. The duplicate OSs consume hard drive space and must be licensed and managed separately. Because virtual machines don''t need hardware justiication, many IT Read More
Field Service Management (FSM) Software Evaluation Report
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

oss compare service providers   Read More
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

oss compare service providers  sites have become ever glossier and animated, and CRM systems do a decent job of handling customer contacts (and possibly preferences) and product information, something is still missing to enable cohesive customer service. The plethora of new self-service technologies, such as natural language search engines, knowledge bases, guided navigation, user forums, collaboration, personalization, multichannel (e-mail, instant messenger [IM], integrated voice response [IVR], call centers), and so on, lead us to Read More
5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

oss compare service providers  field service software,profitable field service,FSM,FSM software,field service scheduling,field service mobility,mobile FSM software,ServiceMax,field service operations Read More
Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

oss compare service providers  Practice economics (better predictability across the portfolio of projects) By productizing and associating tangible features to an offering, the professional services firm can help ensure more consistent service delivery to realize these benefits. Predetermined templates for work products and deliverables, standardized methodologies, and fixed pricing and staffing models are all examples of standardized product attributes that can be assigned to service offerings. Consider the example noted earlier, Read More
Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

oss compare service providers  field service scheduling,field service optimization,dynamic scheduling and dispatching,services organizations,workforce scheduling,workforce sheduling optimization,service process optimization,ViryaNET,service differentiation,services company differentiation Read More
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

oss compare service providers  field service management,integrated field service,field service software,service management data,field service API,service management system,IFS service management Read More
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

oss compare service providers  they can deliver service across every channel, over any device and within mobile apps. Currently, when mobile users need assistance, they must exit the app or wait until they get back to a computer to find help. With the new salesforce.com feature, companies can embed a help button into any mobile app to give their customers instant access to support, through video support offering real-time customer assistance, and one-to-one on-screen guided support.   Salesforce.com gives the example of a mobile Read More
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

oss compare service providers  model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

oss compare service providers  lately achieved strong growth across almost all metrics, such as increasing revenues, greater non- Generally Accepted Accounting Principles (GAAP) net earnings, and expanding cash reserves. These results demonstrate the strong value proposition that the company brings to its customers in this service economy, enabling them to improve workforce productivity at a time when virtually everyone must find ways of doing more with less. ClickSoftware’s patented concept of “continuous planning and Read More
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

oss compare service providers  significant after-sales service operations. Across all industry segments, an Aberdeen - Industry Week study found that profit margins for after-sales service and parts ranged from 25 percent to 1000 percent higher than margins for initial product sales. The study further revealed that after-sales service accounted for 20 to 30 percent of revenues, and about 50 percent of profits for most companies. In the automotive industry, parts and services constitute nearly half of revenues, and 45 percent of Read More
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

oss compare service providers  Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn''t identify one person, or group, as salesmen or another as service - this is done through business cards / job descriptions and the like (even down to the cars provided or dress code expected). The customer has been trained to treat them all differently, and more importantly we have trained these Read More
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

oss compare service providers  self-service,guide,HR,management Read More
IFS Field Service Management Certification Report
IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM

oss compare service providers  IFS Field Service Management,IFS,FSM,FSM software,FSM solution Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others