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Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » oss community service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

oss community service providers  Communications Service Providers | OSS Community Service Providers | OSS Compare Service Providers | OSS Computer Service Providers | OSS Data Service Providers | OSS DSL Service Providers | OSS Expert Service Providers | OSS External Service Provider | OSS Find Service Providers | OSS High Speed Internet Service Providers | OSS Independent Service Providers | OSS Information Service Provider | OSS Internet Service Providers | OSS Legal Service Provider | OSS Manage Service Provider | OSS Management Servi Read More...
Achieving Business Intelligence (BI) in Midsize Companies
Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding

oss community service providers  were as close as possible to the carrier''s maximum size and weight. Some what-if scenarios in the BI system suggested that even with modest discounts, we''d save money—and get better delivery times—with somewhat smaller packages, and if we used several carriers, selecting them based on the proximity of their hubs to our stores. Within a year, the BI system had paid for itself in shipping savings. Not long after, we started plugging the BI system into more areas of the company. We could punch in propose Read More...
Open Source versus Closed Source (Proprietary) Software
Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you

oss community service providers  Source Business Model | OSS Open Source Community | OSS Open Source Companies | OSS Open Source Content | OSS Open Source Content Management | OSS Open Source Content Management System | OSS Open Source Content Manager | OSS Open Source Development | OSS Open Source Document Management | OSS Open Source Examples | OSS Open Source Library Software | OSS Open Source Model | OSS Open Source OSS | OSS Open Source Presentation | OSS Open Source Programs | OSS Open Source Project | OSS Open Source Project Manag Read More...
Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

oss community service providers  field service management,FSM,field service planning and scheduling,field service work order management,field service customer engagement,field services organization,FSM market landscape,FSM market space,FSM functionality,TEC FSM Market Landscape Report Read More...
Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

oss community service providers  Practice economics (better predictability across the portfolio of projects) By productizing and associating tangible features to an offering, the professional services firm can help ensure more consistent service delivery to realize these benefits. Predetermined templates for work products and deliverables, standardized methodologies, and fixed pricing and staffing models are all examples of standardized product attributes that can be assigned to service offerings. Consider the example noted earlier, Read More...
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

oss community service providers  field service,filed service management,FSM software,Best-in-Class,best-in-class service,best-in-class field service,ServiceMax Read More...
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

oss community service providers  service technician scheduling,field service scheduling,automatic technician scheduling,dyanmic field service scheduling,dynamic scheduling engine,dynamic field service scheduling engine,dynamic field service scheduling Read More...
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

oss community service providers  CRM,online,Epicor,self-service,clientele,customer Read More...
7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service

oss community service providers  field service management,FSM software,field service culture,field service company executives,field service revenue goals,field service business success,ServiceMax Read More...
Field Service Management (FSM) Software Evaluation Report
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

oss community service providers   Read More...
The State of Service Management
This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a

oss community service providers  service management,service enterprise,customer service,profit center Read More...
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

oss community service providers  significant after-sales service operations. Across all industry segments, an Aberdeen - Industry Week study found that profit margins for after-sales service and parts ranged from 25 percent to 1000 percent higher than margins for initial product sales. The study further revealed that after-sales service accounted for 20 to 30 percent of revenues, and about 50 percent of profits for most companies. In the automotive industry, parts and services constitute nearly half of revenues, and 45 percent of Read More...
Service Parts Planning RFI/RFP Template
Planning,Service Delivery and Execution,Workforce Optimization,Logistics Transportation and Reverse Logistics,Analytics and Reporting,Utilities

oss community service providers   Read More...
Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

oss community service providers  we have offices spread across North America, but the SMB market is very competitive, so we need an infrastructure that enables us to collaborate on sales and technical development projects as effectively as possible. In order to best serve its customers, VAI participates in the IBM PartnerWorld® Industry Networks, which offer a rich set of incremental industry-tailored resources to all PartnerWorld members who want to build their vertical market capabilities and attract potential customers in the Read More...
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

oss community service providers  that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources Read More...

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