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CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » oss communications service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

oss communications service providers  Business Service Providers | OSS Communications Service Providers | OSS Community Service Providers | OSS Compare Service Providers | OSS Computer Service Providers | OSS Data Service Providers | OSS DSL Service Providers | OSS Expert Service Providers | OSS External Service Provider | OSS Find Service Providers | OSS High Speed Internet Service Providers | OSS Independent Service Providers | OSS Information Service Provider | OSS Internet Service Providers | OSS Legal Service Provider | OSS Manage Servic Read More...
Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

oss communications service providers  services to their customers. OSS is a generic term for a suite of software programs that enable an enterprise to monitor, analyze, and manage a network system. The term was originally applied to communications service providers (CSP), referring to a management system that controlled telephone and computer networks. However, the term has since been applied to the business world in general to mean a system that supports an organization''s network operations. To that end, Amdocs'' software includes modules for Read More...
Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

oss communications service providers  as server operating systems (OSs). As previously mentioned , Sage ERP Accpac offers the best of both worlds when it comes to deployment. Companies can select either on-premise or on-demand software deployment (with traditional perpetual license or subscription pricing) options and, if necessary, move between these relatively easily, since both product instances are delivered from one source code. Hence, Sage''s partners can also offer a choice to their customers without users having to learn a new Read More...
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

oss communications service providers  service technician scheduling,field service scheduling,automatic technician scheduling,dyanmic field service scheduling,dynamic scheduling engine,dynamic field service scheduling engine,dynamic field service scheduling Read More...
Uncomplicating Unified Communications for SMBs
Unified communications (UC) has been making its way into the enterprise for years, but uptake has been slower in the SMB space. Many SMBs are concerned that UC

oss communications service providers  Unified Communications for SMBs Unified communications (UC) has been making its way into the enterprise for years, but uptake has been slower in the SMB space. Many SMBs are concerned that UC is too expensive, too difficult to set up and maintain—or, worse, they are simply baffled by UC and its benefits. This white paper demystifies UC so that SMBs can gain a competitive advantage and differentiate themselves in a marketplace once dominated by large enterprises. Read More...
Epicor for Service Enterprises
Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every

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A Beginner’s Guide to Unified Communications
Unified communications (UC) has exploded in recent years, and with good reason. It isn’t a revolutionary idea to centralize the various components of real-time

oss communications service providers  Beginner’s Guide to Unified Communications Unified communications (UC) has exploded in recent years, and with good reason. It isn’t a revolutionary idea to centralize the various components of real-time communication. However, the technology has evolved to a point where the implementation has caught up with the vision. This beginner’s guide to UC will help decode the jargon and give organizations a jumping off point for evaluating solutions to meet a wide range of communications needs. Read More...
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

oss communications service providers  FSM,Field Service Management Read More...
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

oss communications service providers  lately achieved strong growth across almost all metrics, such as increasing revenues, greater non- Generally Accepted Accounting Principles (GAAP) net earnings, and expanding cash reserves. These results demonstrate the strong value proposition that the company brings to its customers in this service economy, enabling them to improve workforce productivity at a time when virtually everyone must find ways of doing more with less. ClickSoftware’s patented concept of “continuous planning and Read More...
Service Partners
Business Consulting Company, with more than 20 years of experience in ERP, CRM and Supply Chain Management Implementatio Projects.

oss communications service providers   Read More...
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

oss communications service providers  forecasting software,crm service,crm marketing,sales crm,customer strategy,customer surveys,sales management software,customer service survey,crm services,crm systems,customer segmentation,best crm,customer relationship software,crm implementation,customer service satisfaction Read More...
Top 10 Reasons to Take Your Field Service to the Cloud
Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus

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Moving to Self-Service Business Intelligence
Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

oss communications service providers  moving self service business intelligence,moving,self,service,business,intelligence,self service business intelligence,moving service business intelligence,moving self business intelligence,moving self service intelligence,moving self service business. Read More...
Focus Experts'' Guide: Unified Communications
The term

oss communications service providers  Experts'' Guide: Unified Communications The term unified communications (UC) is prone to market confusion, as it is often misapplied by vendors and misused by analysts. The goal of this Experts’ Guide is to get past the technology conundrum and marketing hype, in order to offer a clearer understanding of UC essentials, including essential advice on how to analyze your UC needs, and a how-to-buy guide that analyzes solution, cost, and vendor considerations. Read More...
Evaluating Cloud-Based ERP for Professional Service Organizations
In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

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