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CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » oss communications service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

oss communications service providers  Business Service Providers | OSS Communications Service Providers | OSS Community Service Providers | OSS Compare Service Providers | OSS Computer Service Providers | OSS Data Service Providers | OSS DSL Service Providers | OSS Expert Service Providers | OSS External Service Provider | OSS Find Service Providers | OSS High Speed Internet Service Providers | OSS Independent Service Providers | OSS Information Service Provider | OSS Internet Service Providers | OSS Legal Service Provider | OSS Manage Read More
Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

oss communications service providers  services to their customers. OSS is a generic term for a suite of software programs that enable an enterprise to monitor, analyze, and manage a network system. The term was originally applied to communications service providers (CSP), referring to a management system that controlled telephone and computer networks. However, the term has since been applied to the business world in general to mean a system that supports an organization''s network operations. To that end, Amdocs'' software includes modules Read More
Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

oss communications service providers  as server operating systems (OSs). As previously mentioned , Sage ERP Accpac offers the best of both worlds when it comes to deployment. Companies can select either on-premise or on-demand software deployment (with traditional perpetual license or subscription pricing) options and, if necessary, move between these relatively easily, since both product instances are delivered from one source code. Hence, Sage''s partners can also offer a choice to their customers without users having to learn a new Read More
Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

oss communications service providers  benefits and enhanced capabilities across their organizations. Growing in use, technologies promise different solutions for a variety of unique Human Resource and business process needs. For many, ESS and MSS requires unique functionality to provide precise solutions to a vast range of very specific and complex problems. Objectives from payroll and compensation departments may focus on providing capabilities for managers to administer salary adjustments and termination/hiring transactions, while HR and Read More
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

oss communications service providers  field service mobility,field service mobile device,mobile devices for field service organizations,field service mobile device considerations,field service mobile device purchasing,IFS,IFS Applications Read More
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

oss communications service providers  delivering superior customer service multiple channels,delivering,superior,customer,service,multiple,channels,superior customer service multiple channels,delivering customer service multiple channels,delivering superior service multiple channels,delivering superior customer multiple channels. Read More
Service Parts Planning RFI/RFP Template
Planning,Service Delivery and Execution,Workforce Optimization,Logistics Transportation and Reverse Logistics,Analytics and Reporting,Utilities

oss communications service providers   Read More
MSF R2 Service Architecture
As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced

oss communications service providers   Read More
Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

oss communications service providers  they can deliver service across every channel, over any device and within mobile apps. Currently, when mobile users need assistance, they must exit the app or wait until they get back to a computer to find help. With the new salesforce.com feature, companies can embed a help button into any mobile app to give their customers instant access to support, through video support offering real-time customer assistance, and one-to-one on-screen guided support.   Salesforce.com gives the example of a mobile Read More
Marketing, Advertising, and Communications


oss communications service providers  Advertising, and Communications Read More
A Beginner’s Guide to Unified Communications
Unified communications (UC) has exploded in recent years, and with good reason. It isn’t a revolutionary idea to centralize the various components of real-time

oss communications service providers  Beginner’s Guide to Unified Communications Unified communications (UC) has exploded in recent years, and with good reason. It isn’t a revolutionary idea to centralize the various components of real-time communication. However, the technology has evolved to a point where the implementation has caught up with the vision. This beginner’s guide to UC will help decode the jargon and give organizations a jumping off point for evaluating solutions to meet a wide range of communications needs. Read More
SAS for Health Care Providers
SAS solutions for the health care industry were developed with the help of skilled health care experts. SAS solutions empower users to integrate volumes of

oss communications service providers   Read More
Top 10 Reasons to Take Your Field Service to the Cloud
Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus

oss communications service providers  field service cloud-based solution,cloud FSM solution,FSM cloud solution,cloud-based field service management soilution,cloud-based FSM solution,moving FSM to cloud,ServiceMax Read More
Service Partners
Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management

oss communications service providers  ERP, CRM, SCM, business consulting Read More
Reverse Logistics for Service
Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By

oss communications service providers  reverse logistics, return material authorization, field service management, dynamic scheduling, reverse logistics management, repair time tracking, return service exception management Read More

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