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CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » oss communications service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

oss communications service providers  Business Service Providers | OSS Communications Service Providers | OSS Community Service Providers | OSS Compare Service Providers | OSS Computer Service Providers | OSS Data Service Providers | OSS DSL Service Providers | OSS Expert Service Providers | OSS External Service Provider | OSS Find Service Providers | OSS High Speed Internet Service Providers | OSS Independent Service Providers | OSS Information Service Provider | OSS Internet Service Providers | OSS Legal Service Provider | OSS Manage Read More...
Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

oss communications service providers  services to their customers. OSS is a generic term for a suite of software programs that enable an enterprise to monitor, analyze, and manage a network system. The term was originally applied to communications service providers (CSP), referring to a management system that controlled telephone and computer networks. However, the term has since been applied to the business world in general to mean a system that supports an organization''s network operations. To that end, Amdocs'' software includes modules Read More...
Sage ERP and CRM Portfolio Update: Clarity at Last
Having developed an extraordinary customer experience (ECE) strategy—“Enrich, Connect, Grow”—Sage is firming up its enterprise resource planning (ERP) and

oss communications service providers  as server operating systems (OSs). As previously mentioned , Sage ERP Accpac offers the best of both worlds when it comes to deployment. Companies can select either on-premise or on-demand software deployment (with traditional perpetual license or subscription pricing) options and, if necessary, move between these relatively easily, since both product instances are delivered from one source code. Hence, Sage''s partners can also offer a choice to their customers without users having to learn a new Read More...
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

oss communications service providers  itil implementation,service and support conditions,itil implementation plan,itil implementation roadmap,itil implementation project,itil implementation guide,itil implementation plan template,itil implementation strategy,itil implementation project plan,itil implementation steps,itil implementation templates,itil implementation checklist,benefits of itil implementation,itil implementation approach Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

oss communications service providers  model has a cost crossover point? Discover how some firms have obtained long-term value with SaaS solutions as SaaS has moved into larger, more strategic deployments. Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

oss communications service providers   Read More...
Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

oss communications service providers  field service management,FSM,field service planning and scheduling,field service work order management,field service customer engagement,field services organization,FSM market landscape,FSM market space,FSM functionality,TEC FSM Market Landscape Report Read More...
7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service

oss communications service providers  field service management,FSM software,field service culture,field service company executives,field service revenue goals,field service business success,ServiceMax Read More...
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

oss communications service providers  field service,filed service management,FSM software,Best-in-Class,best-in-class service,best-in-class field service,ServiceMax Read More...
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

oss communications service providers  field service,field service management,FSM software,field service software,field service scheduling software,ServiceMax Read More...
Understanding Reverse Logistics in Field Service Management
This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the

oss communications service providers  field service management,FSM and reverse logistics,reverse logistics software,reverse logistics software selection,aftermarket service,IFS,IFS Applications Read More...
Self Service Business Intelligence
Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical

oss communications service providers  Ziff Davis,Ziff Davis white paper,self service BI,self service business intelligence,data repository Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

oss communications service providers   Read More...
Field Service Management Software for Enterprise Companies
As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and

oss communications service providers  field service management,FSM strategy Read More...

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