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Documents related to » oss business service providers


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

OSS BUSINESS SERVICE PROVIDERS: Practice economics (better predictability across the portfolio of projects) By productizing and associating tangible features to an offering, the professional services firm can help ensure more consistent service delivery to realize these benefits. Predetermined templates for work products and deliverables, standardized methodologies, and fixed pricing and staffing models are all examples of standardized product attributes that can be assigned to service offerings. Consider the example noted earlier,
5/16/2005 12:00:00 AM

Privacy Challenges for Data Providers
Ensuring the quality, accuracy, and security of customer data has never been more important than it is today. The growing potential for privacy breaches and tighter compliance regulations have created unique challenges and responsibilities for many data providers. Here we discuss some of the key privacy issues surrounding data management, and how partnering with a provider of master data management (MDM) software can help.

OSS BUSINESS SERVICE PROVIDERS: Privacy Challenges for Data Providers Privacy Challenges for Data Providers Source: Initiate Systems, Inc. Document Type: White Paper Description: Ensuring the quality, accuracy, and security of customer data has never been more important than it is today. The growing potential for privacy breaches and tighter compliance regulations have created unique challenges and responsibilities for many data providers. Here we discuss some of the key privacy issues surrounding data management, and how partnering
11/20/2007 3:55:00 PM

Business Objects Objects Again
In a repeat of the Brio lawsuit of 1999, Business Objects has now sued Cognos over a U.S. patent that Business Objects holds for a query technology. Cognos says the suit is “invalid and unenforceable”, but it cost Brio $10 million.

OSS BUSINESS SERVICE PROVIDERS: Business Objects Objects Again Business Objects Objects Again M. Reed - May 30, 2000 Read Comments M. Reed - May 30, 2000 Event Summary Software developer Cognos Inc. said on May 9 that it will fight vigorously a patent infringement lawsuit filed by arch-rival Business Objects SA, a suit that it says is without merit. Ottawa-based Cognos, one of the largest vendors of business intelligence software used to access and analyze corporate data, said the patent is invalid and unenforceable . I don t
5/30/2000

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

OSS BUSINESS SERVICE PROVIDERS: Recession? Steal Market Share by Increasing Customer Service! Recession? Steal Market Share by Increasing Customer Service! Source: Mindshare Technologies Document Type: White Paper Description: During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out
8/3/2009 3:20:00 PM

SAP Business Transformation Study: Energen Corporation
Oil company Energen wrestles with volatile energy prices and their effect on operations. Energen’s key challenges included reducing operating costs and improving efficiency. Many tasks related to plant maintenance and purchasing were done manually—both cumbersome and limited in analysis abilities. After an enterprise resource planning (ERP) implementation, Energen has a system that is integrated and automated. Learn more.

OSS BUSINESS SERVICE PROVIDERS: SAP Business Transformation Study: Energen Corporation SAP Business Transformation Study: Energen Corporation Source: SAP Document Type: Case Study Description: Oil company Energen wrestles with volatile energy prices and their effect on operations. Energen’s key challenges included reducing operating costs and improving efficiency. Many tasks related to plant maintenance and purchasing were done manually—both cumbersome and limited in analysis abilities. After an enterprise resource planning (ERP)
10/28/2008 12:44:00 PM

Gen-Probe: A Business Transformation Study
Gen-Probe Incorporated is a global leader in the development, manufacture, and marketing of nucleic acid tests, used primarily to diagnose diseases and screen donated blood. In 2004, thanks to rapid growth, it needed applications to support its customers’ ever-rising performance demands. In addition, it required advanced business applications for continued focus on product innovation and expansion into new geographic markets.

OSS BUSINESS SERVICE PROVIDERS: Gen-Probe: A Business Transformation Study Gen-Probe: A Business Transformation Study Source: SAP Document Type: Case Study Description: Gen-Probe Incorporated is a global leader in the development, manufacture, and marketing of nucleic acid tests, used primarily to diagnose diseases and screen donated blood. In 2004, thanks to rapid growth, it needed applications to support its customers’ ever-rising performance demands. In addition, it required advanced business applications for continued focus on
12/7/2006 3:16:00 PM

Business Process Modeling (BPM) Express
TEC’s BPM Express projects include a modified business process modeling (BPM) exercise that supports an accelerated evaluation and selection project.

OSS BUSINESS SERVICE PROVIDERS: Business Process Modeling (BPM) Express Business Process Modeling (BPM) Express Source: Technology Evaluation Centers Document Type: Brochure Description: TEC’s BPM Express projects include a modified business process modeling (BPM) exercise that supports an accelerated evaluation and selection project. Business Process Modeling (BPM) Express style= border-width:0px; />   comments powered by Disqus Source: Technology Evaluation Centers Learn more about Technology Evaluation Centers Readers who
10/26/2009 3:36:00 PM

Smooth Migration to VoIP Service
Many companies want to migrate to voice over Internet protocol (VoIP), but will not take any risk because their phone system is too critical to business. Openface presents a methodology for smoothly migrating to VoIP. Smooth Migration to VoIP is targeting companies that have a Legacy PBX in place (that is not IP-ready) and are interested in migrating to VoIP through a smooth transition process.

OSS BUSINESS SERVICE PROVIDERS: Smooth Migration to VoIP Service Smooth Migration to VoIP Service Source: OpenFace Document Type: Case Study Description: Many companies want to migrate to voice over Internet protocol (VoIP), but will not take any risk because their phone system is too critical to business. Openface presents a methodology for smoothly migrating to VoIP. Smooth Migration to VoIP is targeting companies that have a Legacy PBX in place (that is not IP-ready) and are interested in migrating to VoIP through a smooth transition
2/15/2006 12:53:00 PM

Spotlight on UNIT4 Business Analytics
Now more than ever, organizations need to operate efficiently while being able to track, monitor, and improve business performance. This report features UNIT4 Business Analytics, a solution for business performance management that provides ERP users with a single purpose, subscription-based set of solutions for solving a large number of data analysis requirements, including pre-packaged applications to easily track, monitor, and act upon core business performance issues. Download the report now.

OSS BUSINESS SERVICE PROVIDERS: Spotlight on UNIT4 Business Analytics Spotlight on UNIT4 Business Analytics Source: UNIT4 Document Type: TEC Report Description: Now more than ever, organizations need to operate efficiently while being able to track, monitor, and improve business performance. This report features UNIT4 Business Analytics, a solution for business performance management that provides ERP users with a single purpose, subscription-based set of solutions for solving a large number of data analysis requirements, including
4/30/2013 4:12:00 PM

Strategy: What Digital Business Service Providers Mean When They Say It
Strategy in digital business has become an increasingly significant component of Digital Business Service Provider (DBSP) offerings. Pure plays have and are becoming more experienced, and are serious competitors to the more traditional strategists. DBSP strategists take over where the traditional consultancy process lets go. They serve largely in the operational strategic role by taking the business idea to the step of design and architect to achieve deliverable capabilities. But they also do more.

OSS BUSINESS SERVICE PROVIDERS: skill set playing field across their organizations. Setting up core teams to distribute skills among the organization, or encouraging interest / self-learning groups are methods that have been employed. Razorfish, for example, has an internal knowledge management system, and claims to integrate acquired companies - technically encompassing their knowledge base - within 90 days of a signed contract. Analysis We regard a DBSP as having digital strategy by the following characteristics: Defined and
10/3/2000

Creating a Winning Data Transmission Service
Creating a Winning Data Transmission Service. Get Advice for Your Evaluation In Relation To Data Transmission Service. Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully deliver data to an increasing number of target platforms and meet rising customer expectations, leading companies are adopting service-oriented architectures (SOAs) and upgrading their file transfer departments into data transmission services. Find out more.

OSS BUSINESS SERVICE PROVIDERS: Sterling Commerce makes it possible for you to deliver solid business value. You can: Improve customer and internal SLA performance, which improves customer satisfaction and retention Protect privacy and integrity of data in transit, whether internal or over the public Internet Say yes to customer requests to support their protocol or automation options Handle growth in volumes, connections, and size without increasing staff Play 2 Define your products Challenge Some say your service is too expensive
11/3/2008 1:06:00 PM


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