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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » oss broadband service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

oss broadband service providers  Billing Service Providers | OSS Broadband Service Providers | OSS Business Service Providers | OSS Communications Service Providers | OSS Community Service Providers | OSS Compare Service Providers | OSS Computer Service Providers | OSS Data Service Providers | OSS DSL Service Providers | OSS Expert Service Providers | OSS External Service Provider | OSS Find Service Providers | OSS High Speed Internet Service Providers | OSS Independent Service Providers | OSS Information Service Provider | OSS Internet Read More...
Epicor for Service Enterprises
Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every

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Sky Field Service Management Certification Report
Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer

oss broadband service providers  FieldOne,Sky,field service solution,field service management,FSM solution,Microsoft Dynamics XRM Read More...
Field Service Management Software for Enterprise Companies
As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and

oss broadband service providers  field service management,FSM strategy Read More...
Top 10 Reasons to Take Your Field Service to the Cloud
Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus

oss broadband service providers  field service cloud-based solution,cloud FSM solution,FSM cloud solution,cloud-based field service management soilution,cloud-based FSM solution,moving FSM to cloud,ServiceMax Read More...
A Guide to ERP for Service Organizations
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In

oss broadband service providers   Read More...
Reverse Logistics for Service
Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By

oss broadband service providers  reverse logistics, return material authorization, field service management, dynamic scheduling, reverse logistics management, repair time tracking, return service exception management Read More...
How Wipro Transformed BT’s Release-service Introduction, Testing, and Deployment Activities
This IDC Buyer Case Study examines BT''s successful project to reduce costs and raise efficiency and quality in its release-service introduction, testing, and

oss broadband service providers  Release-service,BT,offshore,deployment management Read More...
Understanding Reverse Logistics in Field Service Management
This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the

oss broadband service providers  field service management,FSM and reverse logistics,reverse logistics software,reverse logistics software selection,aftermarket service,IFS,IFS Applications Read More...
E-Business Customer Service Success at H.B. Fuller Company
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

oss broadband service providers  some enterprises question the loss of the personal touch trading partners actually find the ability to get the information they want, when they want it both easier and of higher value than the old method of phones or faxes. About the Author    Olin Thompson is a frequent contributor to TEC on the subject of the Process Industry. He has over 25 years experience as an executive in the software industry with the last 17 in process industry related ERP, SCP, and e-business related segments. He can be Read More...
Is Your Current HR Service Delivery Model Working for You?
This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class

oss broadband service providers  HR service delivery model,human resources service delivery,workforce service delivery,streamlined HR service delivery,hr operational excellence,HR service delivery trends,PeopleSoft Workforce Communications,PeopleSoft HelpDesk for Human Resources,Oracle HCM Read More...
Zef Scientific Selects IFS Enterprise Service Management
IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used

oss broadband service providers  industry-watch, IFS, field-service, fsm, mobile, crm, eam, asset-management, field-service-management Read More...
Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

oss broadband service providers  Practice economics (better predictability across the portfolio of projects) By productizing and associating tangible features to an offering, the professional services firm can help ensure more consistent service delivery to realize these benefits. Predetermined templates for work products and deliverables, standardized methodologies, and fixed pricing and staffing models are all examples of standardized product attributes that can be assigned to service offerings. Consider the example noted earlier, Read More...
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

oss broadband service providers  problem as early as possible so they can adjust accordingly. They need to trust that you will notify them as soon as possible. Being dependable also means being predictable. If a need or problem arises on their side of an interaction, they want to be able to predict what you will do. Predictability is built upon having a consistent history and mutual understanding. Be Easy to Do Business With —Being easy to do business with is a competitive advantage. Customers will actually pay more for a vendor who is Read More...

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