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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » oss affordable service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

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SaaS Buyer''s Guide for Wholesale and Distribution
SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as fit, return on investment, and risk.

oss affordable service providers  infrastructure, including networks, storage, OSS, databases, application servers, Web servers, and disaster recovery and backup services. Further, SaaS eliminates the need for customers to upgrade their software to the latest release and to update outdated infrastructure to support major software upgrades, including hardware. Epicor takes responsibility for all upgrades, ensuring the system is always running on the most up-to-date hardware and the latest software version. Flexible Foundation A true Read More...
The Delivery of Enabling Software as a Service
In the context of delivering applications as a service, the enabling software layer also needs to be delivered as a service. While there are a number of

oss affordable service providers   Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

oss affordable service providers  web,information,benefits,Surado,customer,service Read More...
ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

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Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

oss affordable service providers  problem as early as possible so they can adjust accordingly. They need to trust that you will notify them as soon as possible. Being dependable also means being predictable. If a need or problem arises on their side of an interaction, they want to be able to predict what you will do. Predictability is built upon having a consistent history and mutual understanding. Be Easy to Do Business With —Being easy to do business with is a competitive advantage. Customers will actually pay more for a vendor who Read More...
Software as a Service: A Cheaper, Faster Way to Access Applications
The dismal economy hasn''t been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is

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IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

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Zef Scientific Selects IFS Enterprise Service Management
IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used

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Understanding Reverse Logistics in Field Service Management
This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the

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Understanding Service-oriented Architecture and Its Impact on Small Manufacturers
Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented

oss affordable service providers  approaches yet another technology crossroads, this whitepaper will examine how the right SOA business applications can reverse this trend to positively impact your business. Although the concept of SOA has been with us for some time, its more widespread use is a newer phenomenon. According to Gartner Research, “by 2008, SOA will be a prevailing software engineering practice, ending the 40 year domination of monolithic software architecture.” In addition, Gartner projects that “by 2008, more than 75 Read More...
Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

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3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

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Top 10 Reasons to Take Your Field Service to the Cloud
Field service organizations both large and small are flocking to the cloud. They are abandoning on-premise software and simplifying technology so they can focus

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