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Information workers routinely generate huge amounts of useful information in their documents. However, because this information is unstructured, it cannot be used by other applications. Smart documents tie an XML-based document definition together with a set of custom actions. Smart training centers can thus leverage XML-based documentation to expand information and minimize worker training costs.
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The Importance of Software Training: Save Money While Improving Workplace Morale
The fun begins with The Importance of Software Training. “Computer rage” is inevitable and costs millions of dollars annually in lost payroll and productivity. Reducing computer rage means investing in employee education and software customization. Increased knowledge and improved software usability eases employee frustration when systems don’t behave as expected. Confident employees can solve issues quickly without disrupting the rest of the workplace, saving time and money.
ORACLE LEAN TRAINING
: Databases and ERP Selection: Oracle vs. SQL Server The Ten Commandments of BYOD The Buyer s Guide to Financial Management Software: The 10 Essentials of an Effective Financials Solution The Importance of Software Training: Save Money While Improving Workplace Morale If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Provide software training - redefined as goal-oriented software instruction and customization - to reduce frustration and
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The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.
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Oracle Mends Its Ways To Bounce Back
Despite its inclination to traditionally thrive on a moderate amount of controversy and to fly a number of trial balloons, Oracle, has also been a practical company, often modifying its strategy and adopting a tack that would work better. Thus, while Oracle's declining revenue and profit are painfully noted, the company has been taking some long overdue moves to appease its customers and to play fair with the competition. Time will only tell, however, whether Oracle has used these slower economic times to get its act together and to position itself for the its future revival.
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Introducing E-learning Across the Enterprise to Accelerate Training and Reduce Costs
MultiCare Health System was overspending on core education processes, and employees and managers were increasingly reporting that education services were difficult to navigate and not aiding them in their work. SumTotal’s Learning Management enabled a substantial transformation for MultiCare: from a virtually nonexistent system to a robust learning management solution that supports the entire enterprise. Read the case study.
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Lowering Your IT Costs with Oracle Database 11g Release 2
New versions of database software and operating systems (OSs) come out regularly. In the past, upgrading the database and OS for individual environments has been very expensive and a never-ending job—by the time all the business systems are upgraded, it’s time to start again. This white paper discusses Oracle Database 11g Release 2, which reduces the cost and risk associated with making these changes.
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Acronym-Related White Papers:
Business Intelligence (BI)
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Customer Relationship Management (CRM)
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Enterprise Resource Planning (ERP)
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Human Capital Management (HCM)
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Information Technology (IT)
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Key Performance Indicators (KPIs)
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Return on Investment (ROI)
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Software as a Service (SaaS)
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Total Cost of Ownership (TCO)