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War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own

oracle crm on demand vs salesforce  service providers such as Oracle CRM On-demand , SAP Business ByDesign , NetSuite , and RightNow large enterprise application service providers (ASPs), including British Telecom ( BT ) and IBM The Microsoft Live Factor Competing against Microsoft is not everyone's idea of a good time (unless your name is Google or possibly Oracle ), especially since Microsoft can devote far more resources to the development, promotion, and sale of its products than, say, Salesforce.com (or anyone else for that Read More...
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Documents related to » oracle crm on demand vs salesforce


Servigistics and MCA Solutions Join Forces on


oracle crm on demand vs salesforce  parts planning capabilities, while Oracle has leveraged former Demantra for the  novel Oracle Service Parts Planning  offering . Moreover, Servigistics is now stuck with three SPP/O codes, which it will have to handle with care – i.e., make existing customers happy while converging the products into a superset SPP/O offering in the future. The vendor is aware of the delicate situation, and plans to have a town hall-like meeting at its upcoming Exchange 2012 user conference with all of the existing Read More...
Cameleon (Software) Might Change its Colors but Not its (Q2O/CPQ) Purpose - Part 2
Part 1 of this blog series talked about my recent reunion with Cameleon Software (formerly Access Commerce) a provider of on-demand and on-premises configure

oracle crm on demand vs salesforce  partnerships with salesforce.com , Oracle CRM On-Demand , and Microsoft Dynamics CRM , and an established global partner ecosystem . Webcom is holding its own SaaS turf with over 100 customers and similar (albeit less extensive) partnerships. For their part, FPX and Experlogix have also reinvented themselves as SaaS Q2O players, while still maintaining their sizeable legacy client-server install bases. Thus, over the last five years, Cameleon has reportedly invested between 20 percent and 26 percent of Read More...
BigIdeas 2011: Of BigMachines’ Quantum Leap - Part 2
Part 1 of this blog series talked about my very first attendance of BigIdeas, BigMachines’ annual user conference that takes place in the fall in Chicago. I

oracle crm on demand vs salesforce  salesforce.com’s customers too, while Oracle CRM On Demand customers account for about 10 percent. With Oracle, the alliance is more of a co-opetition, in light of Oracle having four sales/product configurator products: in Oracle E-Business Suite (EBS), Oracle JD Edwards EnterpriseOne, Siebel CRM , and Agile PLM . Oracle and salesforce.com even had back-to-back keynote presentations on the second day of the event.  Somewhat surprisingly, there was no competitive banter a la Ellison-Benioff , and both Read More...
Ebix CRM
Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital

oracle crm on demand vs salesforce  CRM Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective. Read More...
CRM, ERP, BI, and IT Investment-Where Do You Find the Business Benefit?
Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with

oracle crm on demand vs salesforce  ERP, BI, and IT Investment-Where Do You Find the Business Benefit? Most companies want to use customer relationship management (CRM) applications to “supercharge” their sales forces. They want to gain some advantage with customer retention and acquisition, to manage the sales pipeline, and to have better market insight. But few companies realize these goals, often because of the way CRM is implemented. Find out where a CRM implementation can get off track—and how to ensure CRM success. Read More...
Demand at the Fount of Open Source Part Two: A Primer Based in Demand Trends
Organizations globally, are contributing to increased demand for Free and open source software but vendors may not yet be meeting this demand. This article

oracle crm on demand vs salesforce  at the Fount of Open Source Part Two: A Primer Based in Demand Trends Introduction The first part of this article concerned the Free and open source software (FOSS) origin and rapid evolution as manifested in global customer demand trends. This second part reviews reasons behind why enterprise clients and government organizations generate this demand, as well as why software providers should continue efforts to meet the demand. Together, these articles should offer an overview of FOSS concepts for Read More...
Integrative CRM Enhances Midsize Business Agility and Performance
Customer relationship management (CRM) is more feasible and affordable than ever for midsize businesses. Learn what it takes to build a successful program in

oracle crm on demand vs salesforce  CRM Enhances Midsize Business Agility and Performance Customer relationship management (CRM) is more feasible and affordable than ever for midsize businesses. Learn what it takes to build a successful program in this report. Read More...
BPM Showdown! Oracle's Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite
I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise software Showdowns. Today's

oracle crm on demand vs salesforce  Welcome to BPM Showdown: Oracle Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite I'm Lyndsay Wise, senior research analyst at Technology Evaluation Centers. Welcome to another in TEC's series of enterprise software Showdowns. Today's Showdown pits three of the top business performance management (BPM) vendors against each other in a head-to-head contest: Hyperion System 9 vs. OutlookSoft vs. Cartesis Suite! We hope you find this Showdown helpful and informative, and invite your comments and questions Read More...
Oracle FSM—One Name, Three Different Products
In this report, TEC research analyst Raluca Druta delves deep into Oracle's approach to addressing the current demands of the field service management (FSM

oracle crm on demand vs salesforce  FSM—One Name, Three Different Products In this report, TEC research analyst Raluca Druta delves deep into Oracle's approach to addressing the current demands of the field service management (FSM) market. Read the report and find out how Oracle's three different FSM product lines and recent strategies and partnerships enable the software giant to provide strong customer engagement and great customer experiences. Read More...
Liberty Alliance vs. WS-I; J2EE vs. .NET; Overwhelmed .YET? Part 2: Comparison, Challenges, & Recommendations
The battle for the dominance in Web services has so far largely been a war of words without the clear winner yet (and not any time soon). While interoperability

oracle crm on demand vs salesforce  Fujitsu , Intel , Oracle , and SAP to name some) have joined to form the Web Services Interoperability Organization (WS-I, www.ws-i.com ). The organization's goal is to work with other standards groups like, inter alia, the World Wide Web Consortium (W3C) and the Organization for the Advancement of Structured Information Standards (OASIS) to make sure standards from one version of Web services development tools will be compatible with the next. The group will initially concentrate on the following Read More...
Top 10 Features Small and Medium Businesses Should Seek in a CRM Solution
Once thought of as only relevant for enterprises, customer relationship management (CRM) technology is increasingly being used by small and medium businesses

oracle crm on demand vs salesforce  10 Features Small and Medium Businesses Should Seek in a CRM Solution Once thought of as only relevant for enterprises, customer relationship management (CRM) technology is increasingly being used by small and medium businesses across industries. So, as you evaluate your options, you need to determine which solution will best meet your organization's marketing, sales, and business needs in the present and as it grows. Read about the top 10 features small and medium businesses should look for in a CRM so Read More...
ERP Showdown: Deltek Costpoint vs. Microsoft Dynamics AX vs. Oracle E-Business Suite
We looked at eight standard ERP modules. To eliminate any chance of bias, and to ensure a level playing field, all 3,600 criteria that make up the modules and

oracle crm on demand vs salesforce  Microsoft Dynamics AX vs. Oracle E-Business Suite Welcome to ERP Showdown: Deltek Costpoint vs. Microsoft Dynamics AX vs. Oracle E-Business Suite I'm Dylan Persaud, Senior Research Analyst at Technology Evaluation Centers. I'd like to welcome you to the first in a series of enterprise software Showdowns. Today's Showdown compares popular mid-market discrete ERP solutions Deltek Costpoint , Microsoft Dynamics AX , and Oracle E-Business Suite head-to-head. We hope you find these Showdowns helpful and Read More...
NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

oracle crm on demand vs salesforce  CRM+: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More...

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