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Documents related to » optimize business processes bi


ITIL—Living Processes
The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and implementation phases of the project.

OPTIMIZE BUSINESS PROCESSES BI: ITIL—Living Processes ITIL—Living Processes Source: Implement Consulting Group Document Type: Case Study Description: The case company decided to carry out an information technology infrastructure library (ITIL) implementation, and in so doing hoped to make production in IT more visible, increase customer satisfaction, and maintain or increase employee satisfaction in IT. Implement Consulting Group facilitated the process selection and design and managed the requirement collection, selection, and
1/28/2011 3:22:00 PM

NetWare for Small Business – NetWhy?
Remember Novell? They’re a small Utah company that makes network software called NetWare, now aimed at small businesses. Sounds familiar?

OPTIMIZE BUSINESS PROCESSES BI: NetWare for Small Business – NetWhy? NetWare for Small Business – NetWhy? C. McNulty - July 14, 2000 Read Comments C. McNulty - July 14, 2000 Event Summary PROVO, Utah - Demonstrating its continued commitment to the growing small business market, Novell, Inc. announced the Novell Small Business Suite 5.1. This suite delivers the reliability and scalability of Novell NetWare 5.1, the security and dependability of Novell NDS eDirectory services, and the manageability of Novell GroupWise 5.5-enabling
7/14/2000

Business Objects Objects Again
In a repeat of the Brio lawsuit of 1999, Business Objects has now sued Cognos over a U.S. patent that Business Objects holds for a query technology. Cognos says the suit is “invalid and unenforceable”, but it cost Brio $10 million.

OPTIMIZE BUSINESS PROCESSES BI: Business Objects Objects Again Business Objects Objects Again M. Reed - May 30, 2000 Read Comments M. Reed - May 30, 2000 Event Summary Software developer Cognos Inc. said on May 9 that it will fight vigorously a patent infringement lawsuit filed by arch-rival Business Objects SA, a suit that it says is without merit. Ottawa-based Cognos, one of the largest vendors of business intelligence software used to access and analyze corporate data, said the patent is invalid and unenforceable . I don t
5/30/2000

The Anatomy of Retail Sourcing Processes
The most successful retailers are those that continually focus on driving the very best performance from each of their suppliers, and that work collaboratively to improve performance in areas such as on-time delivery, product quality, and regulatory compliance.

OPTIMIZE BUSINESS PROCESSES BI: The Anatomy of Retail Sourcing Processes The Anatomy of Retail Sourcing Processes P.J. Jakovljevic - August 15, 2007 Read Comments The potential benefits of global sourcing and supplier management that have been discussed for retailers in this series so far are not that easily achieved across the board. To recap, these benefits can be seen both at the top line and at the bottom line. At the top line, benefits include growth of private label business, faster time-to-market, better product availability and
8/15/2007

Global High-tech Manufacturer Aligns Workforce Processes Using SumTotal
As a global company, GKN faced a spread-out workforce and disconnected processes, with separate and inefficient workforce performance, goals management, and learning and development processes. GKN needed to streamline and connect all of its strategic HR processes by deploying an integrated people management solution. Read the case study and see the results GKN achieved with SumTotal’s integrated talent management platform.

OPTIMIZE BUSINESS PROCESSES BI: Global High-tech Manufacturer Aligns Workforce Processes Using SumTotal Global High-tech Manufacturer Aligns Workforce Processes Using SumTotal Source: SumTotal Systems Document Type: Case Study Description: As a global company, GKN faced a spread-out workforce and disconnected processes, with separate and inefficient workforce performance, goals management, and learning and development processes. GKN needed to streamline and connect all of its strategic HR processes by deploying an integrated people
5/27/2011 4:53:00 PM

LyondellBasell: Centralizing Processes To Improve Learning and Development
With 17,000 employees in plants worldwide, LyondellBasell Industries is one of the world’s largest polymers, petrochemicals, and fuels companies. To develop and retain talent, the company standardized its learning and development processes for employees. Learn how LyondellBasel implemented its new learning solution in more than 25 manufacturing sites throughout the United States, Netherlands, and France.

OPTIMIZE BUSINESS PROCESSES BI: LyondellBasell: Centralizing Processes To Improve Learning and Development LyondellBasell: Centralizing Processes To Improve Learning and Development Source: SAP Document Type: Case Study Description: With 17,000 employees in plants worldwide, LyondellBasell Industries is one of the world’s largest polymers, petrochemicals, and fuels companies. To develop and retain talent, the company standardized its learning and development processes for employees. Learn how LyondellBasel implemented its new learning
10/19/2010 10:45:00 AM

PeopleSoft - Are Business Intelligence and e-Commerce Enough?
PeopleSoft is currently developing the PeopleSoft Business Network (PSBN), which should incorporate business transactions, knowledge and analytical tools within and beyond enterprise boundaries. PSBN and EPM initiatives have the potential to increase revenues, however the coveted 50%+ annual growth is not achievable without strong product offerings in CRM and manufacturing area...

OPTIMIZE BUSINESS PROCESSES BI: PeopleSoft - Are Business Intelligence and e-Commerce Enough? PeopleSoft - Are Business Intelligence and e-Commerce Enough? P.J. Jakovljevic - September 1, 1999 Read Comments Vendor Summary PeopleSoft, Inc. is one of the top developers of enterprise business software, which helps governments and large-to-medium sized industrial clients manage human resources, financial, manufacturing, inventory planning and distribution data from a variety of operating systems and hardware platforms. Founded in 1987 and
9/1/1999

Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

OPTIMIZE BUSINESS PROCESSES BI: supplier relationship management) applications optimize the resolution process across multiple service channels, including contact centers, self-service Web sites, help desks, e-mail, and chat. An SRM system creates a knowledge backbone for the seller company by creating a single interface that pulls vital information and knowledge from wherever it is stored, whether it is in the CRM system, legacy support systems, search engine, Web site, document libraries, etc. It allows the company, as a business lead
9/4/2009

6 Easy Steps to Finding the Right Business VoIP Service
Here's a handy guide to help you find the system that's right for your company.

OPTIMIZE BUSINESS PROCESSES BI: 6 Easy Steps to Finding the Right Business VoIP Service 6 Easy Steps to Finding the Right Business VoIP Service Looking for a VoIP business phone system? Here s a handy guide to help you find the system that s right for your company. You ll learn about the questions to ask—and the steps to take—to get the most for your VoIP system dollars. 6 Easy Steps to Finding the Right Business VoIP Service walks you through the key points of the VoIP selection process, including: getting the most for your VoIP
3/10/2011 12:00:00 PM

6 Signs That You Need to Upgrade Your Business Phone System
Find out in 6 Signs that You Need to Upgrade Your Business Phone System.

OPTIMIZE BUSINESS PROCESSES BI: 6 Signs That You Need to Upgrade Your Business Phone System 6 Signs That You Need to Upgrade Your Business Phone System Is your current business phone system working for you? Or is it standing in the way of your growth and competitiveness? Find out in 6 Signs that You Need to Upgrade Your Business Phone System . Learn about the major warning signs that your phone system needs attention—and if you would be better off with a hosted or an on-premise system. Find out if your business requires a new or
12/6/2010 2:00:00 PM

Business Software Head-to-Head: Sage, Plex and Microsoft
Simply click here and find out how all three rank based on your company's unique needs and functional requirements.

OPTIMIZE BUSINESS PROCESSES BI: Business Software Head-to-Head: Sage, Plex and Microsoft Business Software Head-to-head Sage , Plex , and Microsoft are three of the top names for business software—and now you can compare them quickly and easily online. Simply click here —and find out how all three rank based on your company s unique needs and functional requirements. It s fast, free—and you ll get the results immediately! Click below to start your custom comparison now! Start Your Comparison Sage ERP X3 Plex Online Special Offer
4/10/2012 5:00:00 PM


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