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Abstract:
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms
do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles,
and is approached with a let's-hope–for-the-best men (...)
Excerpt related to
operational success:
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms
do not provide the voc...
Published:
2008-09-29
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Excerpt related to
operational success:
... Achieving operational success requires best practices that address
organizational and sponsorship issues such as leadership and change management. ...
Published:
2007-12-18
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Abstract:
Hitting the Moving Target of Operational Excellence: Identifying and Obtaining the Information Needed for Continued Success.
Find Free Plan and Other Solutions to Define Your Systems Implementation In Relation To Operational Excellence. Accessing
the right information is a crucial step in achieving operat (...)
Excerpt related to
operational success:
Hitting the Moving Target of Operational Excellence: Identifying and Obtaining the Information Needed for
Continued Success. Find Free Plan and Oth... ...
Published:
2010-03-11
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Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
operational success:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
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Abstract:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should
be used. A point-based system, self-assessment model that emphasizes senior management leadership and the need to create a
culture consistent with CRM can lead to a deployment strategy (...)
Excerpt related to
operational success:
To maximize the return on investment of a customer relationship management system, a new CRM best practices model should be
used. A point-based sy...
Published:
2004-10-22
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Abstract:
Enterprise systems, in fact, are devised to operate by codifying a set of business processes and employees have to learn
the whys, wheres, and whos of the business process (workflows) rather than hows of the software screens. (...)
Excerpt related to
operational success:
Enterprise systems, in fact, are devised to operate by codifying a set of business processes and employees have to learn the
whys, wheres, and who...
Published:
2002-07-09
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Abstract:
Global Asset Sustainability: Breakthrough Lean Best Practice Counters Rising Energy Costs. Read White Papers or Case Studies
Related To Asset Sustainability Leading companies are reducing energy consumption and costs as a top-priority initiative—with
benefits ranging from more efficient operations t (...)
Excerpt related to
operational success:
Global Asset Sustainability: Breakthrough Lean Best Practice Counters Rising Energy Costs. Read White Papers or Case Studies
Related To Asset Susta...
Published:
2010-03-11
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Abstract:
Operational Excellence: The New Lever for Profitability and Competitive Advantage. Find Out Solutions and Other Applications
for Your Decision Related to Operational Excellence. Better. Faster. Cheaper. Every company is grappling with these concepts
today as economic uncertainty spreads. Though many are f (...)
Excerpt related to
operational success:
Operational Excellence: The New Lever for Profitability and Competitive Advantage. Find Out Solutions and Other Applications
for Your Decision Rela...
Published:
2010-03-11
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Abstract:
Read the road to business intelligence (BI) success whitepapers. The latest business intelligence (BI) technology. Better
decision making is critical during a recession—when resources are restricted—which makes business intelligence (BI) and analytics
appealing to management. But justifying large capi (...)
Excerpt related to
operational success:
The Road to BI Success. Source: SAP. ... Resources Related to The Road to BI Success:
Business Intelligence (BI) (Wikipedia). The Road ...
Published:
2010-03-11
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Abstract:
Sustained Growth through Operational Excellence: Spotlight on Operations. Find IT Solutions and Other Applications for Your
Decision Associated with Operational Excellence. Embarking on an operational excellence strategy should not be undertaken
lightly. As with most company-wide initiatives, success requ (...)
Excerpt related to
operational success:
Sustained Growth through Operational Excellence: Spotlight on Operations. Find IT Solutions and Other Applications for Your
Decision Associated wit...
Published:
2010-03-11
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Abstract:
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise
applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult
to understand, more expensive to buy, more dif (...)
Excerpt related to
operational success:
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise
applications, but not mu...
Published:
2001-08-27
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Abstract:
10 Errors to Avoid When Commissioning a Data Center. Documents and Other Dynamic System to Use In Your Data Center Organization.
Data center commissioning requires tight coordination between vendors, facilities, IT departments, engineers, the commissioning
agent, and others. Managed properly, commissionin (...)
Excerpt related to
operational success:
... Data center commissioning can deliver an unbiased evaluation of whether a newly constructed data center
will be an operational success or a failure. ...
Published:
2010-03-11
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Abstract:
Reducing Operational Risk of IT Service in Finance. Browse Free IT Guides on Reducing Operational Risk of IT Service in Finance.
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised
by the Basel Committee's New Capital Accord expec (...)
Excerpt related to
operational success:
Reducing Operational Risk of IT Service in Finance. Browse Free IT Guides on Reducing Operational Risk of IT Service in Finance.
An overview for CI...
Published:
2010-03-11
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Abstract:
Your Challenge: Get Decision Makers' Approval for a Lean Supply Chain. Specific, Measurable, Achievable, Relevant and Time-Bound.
When flexibility and speed are requisites for success, it’s the lean organization that leads the race. World-class manufacturing
organizations know the value of focusing on t (...)
Excerpt related to
operational success:
Your Challenge: Get Decision Makers' Approval for a Lean Supply Chain. Specific, Measurable, Achievable, Relevant and
Time-Bound. When flexibility ...
Published:
2010-03-11
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Abstract:
Powerful strategies for taking charge of high-performing finance teams.Free whitepapers.You'll wonder how you ever managed
without it. Finance executives must meet a growing number of challenges if their companies are to continue being profitable.
So how can they deliver strong performance in every aspect (...)
Excerpt related to
operational success:
The Strategic CFO: Success Secrets of High-performing Finance Teams. Source: Infor. Document Type: White
Paper Description: Finance ...
Published:
2010-03-11
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Abstract:
3 Key Success Strategies for Insurance, Banks, and Financial Services. Download Free IT Guide on Strategies for Insurance,
Banks, and Financial Services. Financial services organizations are always looking for ways to improve business processes
to implement tighter control—and improve the bottom lin (...)
Excerpt related to
operational success:
3 Key Success Strategies for Insurance, Banks, and Financial Services. Download Free IT Guide on Strategies for Insurance,
Banks, and Financial Ser...
Published:
2010-03-11
-
Excerpt related to
operational success:
... SCM evaluation—but they are potent reminders that software evaluation can be the single most important
factor behind operational success—or organizational ...
Published:
2007-11-26
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Abstract:
Enterprise systems, in fact, are devised to operate by codifying a set of business processes and employees have to learn
the whys, wheres, and whos of the business process (workflows) rather than hows of the software screens. (...)
Excerpt related to
operational success:
Enterprise systems, in fact, are devised to operate by codifying a set of business processes and employees have to learn the
whys, wheres, and who...
Published:
2002-07-09
-
Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
operational success:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
-
Abstract:
Successful e-commerce relies on intelligible, trustworthy content. To achieve this, companies need a complete solution at
their back- and front-ends, so they can harness and leverage their data and maximize the return on their e-commerce investment. (...)
Excerpt related to
operational success:
Successful e-commerce relies on intelligible, trustworthy content. To achieve this, companies need a complete solution at
their back- and front-e...
Published:
2003-01-04