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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 operational excellence


Sustained Growth through Operational Excellence: Spotlight on Operations - March 2008
Operations executives are closest to the processes along the value chain, and as a result are best positioned to drive operational excellence initiatives

operational excellence  best positioned to drive operational excellence initiatives. Collaboration with other functions is essential, but ultimately, it is the operations function that needs to be responsible for implementation. Find out what senior executives from around the world think about how to achieve operational excellence.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Performance Management

Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. This knowledge base covers scorecards, dashboards, business activity monitoring, and more.  

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Documents related to » operational excellence

Keys to Operational Excellence in the Process Industries


Find out in operational excellence in the process industries.

operational excellence  to Operational Excellence in the Process Industries For years, process manufacturers lived by the credo: if you produce it, they will buy it. No longer. The economic crisis has brought back uncertainty in demand, along with downward pressure on prices. Best-in-class companies are responding by reducing operating costs and developing processes to deal with demand variability. But what strategies, best practices, and technologies are they employing to achieve their goals? Find out in Operational Read More

Beating Complexity, Achieving Operational Excellence


Our global study of small and medium-sized discrete manufacturers worldwide revealed the industry is struggling with increasing complexity, global competition, rapidly changing business environments, and volatile raw materials prices. While manufacturers worldwide face similar challenges, this study clarifies how strategic initiatives and priorities vary by sector, geography, and job description.

operational excellence  Complexity, Achieving Operational Excellence Our global study of small and medium-sized discrete manufacturers worldwide revealed the industry is struggling with increasing complexity, global competition, rapidly changing business environments, and volatile raw materials prices. While manufacturers worldwide face similar challenges, this study clarifies how strategic initiatives and priorities vary by sector, geography, and job description. Read More

Operational Excellence: Enabling Sustained Growth Spotlight on the Americas


Companies in the Americas should lead the world in growth through operational excellence—but they don’t. A 2008 survey shows that less than half promote insight into operations by investing in enterprise resource planning (ERP) and customer relationship management (CRM) software. Companies in the Americas also lag behind Asia-Pacific firms in revenue growth and customer satisfaction. Read more of the survey results.

operational excellence  SAP Resources Related to Operational Excellence : Operational Excellence (Wikipedia) Operational excellence : Enabling Sustained Growth Spotlight on the Americas Operational Excellence is also known as : Operational Excellence , OE , Defined as Operational Excellence , Business Excellence , Operational Excellence Compare , Process Excellence , Enhance Operational Excellence , Operational Excellence Makes , operational excellence enabling , mastering operational excellence , drives operational excellence Read More

Driving and Delivering Operational Excellence


Operational excellence is a key goal for all of us, and to achieve it, we need people, processes, and technology that are all operating at peak efficiency. Tools and techniques for improving processes and technology have been available for some time, but without a clear picture of employees’ performance it was hard to gain the full benefit from these tools. User Experience Management (UEM) software provides the missing link, allowing the identification of both user problems and best practices already in use. Read this white paper to learn how to identify and replicate these best user practices to improve employee and organizational effectiveness.

operational excellence  and Delivering Operational Excellence Operational excellence is a key goal for all of us, and to achieve it, we need people, processes, and technology that are all operating at peak efficiency. Tools and techniques for improving processes and technology have been available for some time, but without a clear picture of employees’ performance it was hard to gain the full benefit from these tools. User Experience Management (UEM) software provides the missing link, allowing the identification of Read More

CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born


Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.

operational excellence  areas of CRM; namely, Operational CRM, Analytical CRM and Collaborative CRM. We've got wireless customer service, customer self-service, marketing analytics, collaborative e-commerce, employee portals, operational data stores, data warehouses, data marts, data about data (metadata), business intelligence, OLTP and OLAP, and enterprise value management we can't call all that, simply, CRM, now could we? Analysts like to compartmentalize in an effort to simplify and understand, and forecast winners and Read More

Achieve Fuel Distribution Excellence: Drive Efficiency and Growth with Integrated Solutions


Fuel marketers and distributors must act quickly to keep up with the volatile marketplace. Margins are narrow and fuel prices fluctuate constantly—and at the same time, you must coordinate a fast-paced replenishment cycle. To optimize the efficiency of your processes and improve the accuracy of your forecasts, there’s an oil and gas software solution that offers automated functionality for invoicing and billing, and more.

operational excellence   Read More

Achieving Operational Excellence in the Americas - Survey Report


Read the surprising results as they reveal:their overall strategies for driving growth their biggest obstacles to organic growth what their market...

operational excellence  Operational Excellence in the Americas - Survey Report Find out what your peers and competitors are doing to generate growth inside their organizations. The Economist Intelligence Unit recently conducted a global survey with executives at 946 companies around the world. Read the surprising results as they reveal: their overall strategies for driving growth their biggest obstacles to organic growth what their marketing , sales , IT , and finance departments are doing to support future growth the Read More

Telecommunications Performance Excellence


Telecommunications Performance Excellence provides you with a best-practices approach to dealing with underperforming products, assets, or rate pla...

operational excellence  Performance Excellence Do you know which of your products and customers are profitable and which are not? Telecommunications Performance Excellence provides you with a best-practices approach to dealing with underperforming products, assets, or rate plans; how to create the best bundled services; and how to maximize profits using your networks. To succeed in the highly competitive telecommunications business, get the right approach and the right tools—download your guide today. Also Read More

HR Automation Technologies: Supporting Sarbanes-Oxley Compliance and the Drive for Operational Excellence


Today, in addition to their usual reporting and operational duties, human resources (HR) professionals are expected to bring value to the company in a number of significant respects, ranging from launching operational efficiency initiatives to providing strategic leadership. And now, compliance with the US Sarbanes-Oxley (SOX) Act has imposed a new set of responsibilities on the HR organization.

operational excellence  and the Drive for Operational Excellence Today, in addition to their usual reporting and operational duties, human resources (HR) professionals are expected to bring value to the company in a number of significant respects, ranging from launching operational efficiency initiatives to providing strategic leadership. And now, compliance with the US Sarbanes-Oxley (SOX) Act has imposed a new set of responsibilities on the HR organization. Read More

Ultimus Case Study: BPM for Research Excellence


The Biological and Biotechnological Research Council (BBSRC) is the UK’s principal public funder of basic bioscience research. BBSRC needed an automated business process management (BPM) system to handle grant application processes more efficiently. In particular, the chosen solution had to manage the complexities of the grant application and grant round processes, with 6000 applications within a 12-month period.

operational excellence  Case Study: BPM for Research Excellence The Biological and Biotechnological Research Council (BBSRC) is the UK’s principal public funder of basic bioscience research. BBSRC needed an automated business process management (BPM) system to handle grant application processes more efficiently. In particular, the chosen solution had to manage the complexities of the grant application and grant round processes, with 6000 applications within a 12-month period. Read More

Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.

operational excellence  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships Read More

Gain Operational Control: Solutions for On-line Corporations


There are compelling reasons to transform into an on-line corporation; more are surfacing daily. The common reason is the need to run the entire business under total, on-line, unified, synchronized operational and functional control. Learn how to monitor live action, and correlate and unify operations and finance to ensure the availability of instantaneous financial and operational performance insights.

operational excellence  Operational Control: Solutions for On-line Corporations There are compelling reasons to transform into an on-line corporation; more are surfacing daily. The common reason is the need to run the entire business under total, on-line, unified, synchronized operational and functional control. Learn how to monitor live action, and correlate and unify operations and finance to ensure the availability of instantaneous financial and operational performance insights. Read More

Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives


In most organizations today, corporate information is managed by many tools and teams, but there’s a trend toward enterprise information management (EIM), a practice that coordinates teams and integrates tools. EIM is a best practice for creating, managing, sharing, and leveraging information in an enterprise, holistic manner that’s aligned with strategic, data-driven business objectives. See how you can achieve this.

operational excellence  Management: In Support of Operational, Analytic, and Governance Initiatives In most organizations today, corporate information is managed by many tools and teams, but there’s a trend toward enterprise information management (EIM), a practice that coordinates teams and integrates tools. EIM is a best practice for creating, managing, sharing, and leveraging information in an enterprise, holistic manner that’s aligned with strategic, data-driven business objectives. See how you can achieve this. Read More