X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 open source support

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Open Source and Linux, IT Services Software Evaluation Report

The model of IT services for Free and Open Source software (FOSS) helps identify the characteristics clients require from consultants, integrators, resellers, etc. to develop, support, migrate, and implement enterprise solutions or services that are based on, or are themselves, FOSS. In addition, it supports standard criteria important to enterprise Linux rollouts or migrations. 

Evaluate Now

Documents related to » open source support

Open Source versus Closed Source (Proprietary) Software


Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you need to know the advantages and disadvantages of each. The main issues in the debate include cost, service and support, innovation, usability, and security. Get a closer look at open source and closed source software solutions so you know what’s right for your needs.

open source support  Bwired Resources Related to Open Source vs. Closed Source (Proprietary) Software : Open Source Software (OSS) (Wikipedia) Proprietary software (Wikipedia) Open Source vs. Closed Source (Proprietary) Software Open Source is also known as : Best Open Source , Best Open Source Software , Open Source , Open Source Alternatives , Open Source Application , Open Source Business , Open Source Business Model , Open Source Community , Open Source Companies , Open Source Content , Open Source Content Management , Read More

xTupleCon 2014—Why Open Source ERP?


Award winning open source ERP vendor xTuple recently held its user conference—xTupleCon 2014—in its home town of Norfolk, VA. Educational sessions covered not just the xTuple products but also GitHub, common EDI challenges, tools to increase sales, and more. TEC's Ted Rohm takes a look at xTuple's development, open source philosophy, products, and plans for 2015, plus what feature Norfolk Forum speaker Steve Wozniak had to say on the future of computing.

open source support  2014—Why Open Source ERP? xTuple, an award winning open source ERP vendor, recently held its user conference—xTupleCon 2014—in its home town of Norfolk, VA. xTuple’s mission is stated simply: “To help companies of all sizes successfully implement powerful and easy-to-use open source ERP software, to grow their business profitably.” The conference brought together a global community of open source technologists and ERP users to learn, collaborate, and innovate. There were a number of Read More

TEC Talks to the Open For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz


In conversation with the Open For Business (OFBiz) project leader, David Jones, TEC discovers some of the challenges in raising an open source enterprise software solution. Mr. Jones explains his vision in this first part of three articles on maintaining a business centered around Free and open source software for the enterprise.

open source support  For Business ProjectFree and Open Source Software Business ModelsPart One: OFBiz Introduction Consider that Free and open source software models, as opposed to the traditional proprietary models, may afford end user organizations a direct line to getting the software that is most well-adapted to their specific needs and at a lower cost. If that tends to be the case, one should ask how it is that the groups providing Free and open source enterprise software model their businesses to support that notion. Read More

Choosing an Open Source Vendor and Service Provider


As more companies begin to use open source, demand for direct support and services beyond the on-line community will grow. If you're looking for open source help, know what questions to ask to ensure you're getting what you need.

open source support  an Open Source Vendor and Service Provider Introduction Notwithstanding the community-oriented spirit of open source, many user organizations prefer to use products that have commercial entities associated with them. Why would a company choose to work with commercial providers rather than relying on the product community? Here are a few reasons: Unfamiliarity with the open source ecosystem. If an organization is new to open source, it may prefer to stick with its established practices and partner Read More

Why Open Source is Important to You


There are two trends in open source adoption that make it imperative that you consider open source solutions for your future IT initiatives. This article describes each of the trends and discusses their importance for your business.

open source support  Open Source is Important to You Introduction There''s been an incredible amount of news and gossip about open source over the past year. Between the SCO lawsuits, the Microsoft Windows versus Linux TCO campaign, and the IBM Linux Everywhere advertising blitz, open source seems to have gotten more coverage than the Brad and Jennifer split. You might be forgiven for thinking the whole open source thing is overblown—plenty of smoke but no fire. You''d be wrong. Open source has been gathering steam and Read More

Support for Old Releases-Good for the User but Is It Good for the Vendor?


The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.

open source support  not be afraid of open conversations on the subject. Explain to the customers that this is a business decision that requires you to make a profit and that the cost of support may increase as the number of customers for that support decreases. It can be good business and good for your customers. About the Authors Olin Thompson is a principal of Process ERP Partners. He has over 25 years experience as an executive in the software industry. Olin has been called the Father of Process ERP. He is a frequent Read More

A Modern Approach to Improving Customer Support


As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how.

open source support   Read More

Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?


Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

open source support  Rimini Street,support and maintenance,enterprise applications,third party providers,support programs,support fees,application fixes,tax and regulatory updates,application customizations,system interoperability,system performance,upgrades,information technology,IT,IT investment Read More

Hanging on the Telephone: Antivirus Cold-calling Support Scams


Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security.

open source support  antivirus software,support scams,ESET,service support scams Read More

Warehouse Management Open System


pdg group 1270

open source support  Management Open System pdg group 1270 Read More

More Infrastructure Support for CyberCarriers


Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers. The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering their CyberCarrier Reference Architecture as a blue print for the end-to-end network.

open source support  lucent technologies,colocation pricing,colocation server,colocation hosting,dedicated server hosting,managed server,colocation services,managed dedicated server,colocation,managed service provider,managed service providers,colocation data center,data center cooling,managed hosting,server hosting Read More

Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

open source support   Read More

Single Source or Best of Breed - The Debate Continues


This will never be a clear-cut decision - it is all about the trade-offs.

open source support  Source or Best of Breed - The Debate Continues The Situation The ERP base is up and running and now the needs of the business demand the addition of functionality beyond that base. The additional functionality may be supply chain management (SCM), business intelligence (BI) New Product Development (NPD), or any of a long list of acronyms. Perhaps your ERP vendor will not have the extension or its functionality will be clearly inappropriate for your needs and you will turn to another vendor for the Read More