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Documents related to » open source support qa


Infor ION-izes its Open SOA Strategy - Part 2
Part 1 of this blog series started by analyzing a certain change of the guard and a related product strategy shift at Infor. Two late June 2010 news

open source support qa  been asking how Infor Open SOA will affect them. This strategy shift might put the final nail in the coffin. The bottom-line: for a small set of Infor ERP products, this strategy might work, which is  a rationalization of a sort. Even if you add a small list of extended solutions to a selected ERP set, this becomes more challenging. Is ION a solution for a vast majority of Infor ERP solutions and most of the company maintenance base? Can Infor generate enough top line growth and protect the install Read More...
It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations

open source support qa  Process Management Tools | Open Source Business Process Management | Business Process Outsourcing | Business Process Reengineering | Business Process Modeling | Business Process Improvement | Business Process Analyst | Business Process Engineering | Business Process Automation | Business Process Mapping | Business Process Model | Business Process Change | Business Process Design | Business Process Manager | Business Process Consulting | Business Process Development | Business Process Flow | Business Read More...
The 2008 Handbook of Application Delivery: A Guide to Decision Making
IT organizations can no longer manage networks in isolation from the applications they support, requiring a shift from focusing on devices to a focus on

open source support qa  AFEs are based on open standards and as a result a company can deploy AFEs from different vendors and not be concerned about interoperability. In contrast, Branch Office Optimization Solutions are based on proprietary technologies and so a company would tend to choose a single vendor from which to acquire these solutions. Alice in Wonderland Revisited Chapter 4 began with a reference to Alice in Wonderland and discussed the need for IT organizations to set a direction for things such as application Read More...
10 Steps to Better Software Test Automation
Maybe you’re considering software test tools for the first time. Or maybe you have experience but think your existing software test automation process needs

open source support qa  Object oriented testing capabilities Open Source vs. Commercial choice of tool **Note Many managers are tempted to save on the license cost and pick one of the free or open source tools that are readily available. Often, the consequences of this decision are detrimental. Most of these tools have very little or no support. Sometimes the installation and configuration of a tool takes a significantly larger amount of hours as opposed to the relatively easy, fast, and friendly procedures offered by Read More...
Metagenix Reverse Engineers Data Into Information
Metagenix’ MetaRecon reverse engineers metadata information by examining the raw data contained in the source(s) rather than depending on the data dictionaries

open source support qa  company''s financial books are open to them at all times. Sales Engineers report to Rob Klink, Vice President of Operations, instead of Sales. This eliminates conflicts of interest, between the group that is tasked with demonstrating the product to prospects, and the group tasked with actually selling the product. This practice is unusual among software vendors. Along the same lines, Quality Assurance also reports to Mr. Klink, instead of the vendor standard which is QA reporting to Development. (It''s Read More...
b-Open Ltd.
b-Open Ltd., founded in 2004, is a software company specialized in cloud solutions. b-Open aims to provide innovative products based on its proprietary PaaS

open source support qa  Open Ltd. b-Open Ltd., founded in 2004, is a software company specialized in cloud solutions. b-Open aims to provide innovative products based on its proprietary PaaS (Platform As A Service) technology jPlaton. Since 2008, b-Open provides SaaS (Software As A Service) solutions for CRM, ERP, MIS, e-Commerce, EDI & Social Marketing at an international level and specialized vertical solutions to national markets such as Public Sector Organizations and Vehicle testing centers. b-Open also undertakes complex Read More...
SAP Releases Value Maps for Easier SAP Enterprise Support Navigation
SAP has announced SAP Enterprise Support value maps. The value maps are delivered via the SAP Enterprise Support Academy program, a dedicated portal with

open source support qa  ask questions and have open discussions, moderated by support engineers. For more information, see  here  and  here , and this  video explaining the value maps . Read More...
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

open source support qa  software support and maintenance,enterprise applications,information technology,IT,maintenance fees,software upgrades,scalability,enterprise platforms,service-oriented architecture,SOA,customization,functionality,custom code,customized support,technical support Read More...
A Guide to Evaluating the Real Costs of an Open Source CMS
A common misconception when considering a Web content management solution (CMS) is that open source software will save you time and money. Just because you don

open source support qa  Real Costs of an Open Source CMS A common misconception when considering a Web content management solution (CMS) is that open source software will save you time and money. Just because you don’t have to pay subscription fees or shell out for licensing doesn’t mean there aren’t hidden costs with open source implementation. Find out the questions you should ask before choosing open source—and how to best evaluate and compare your CMS options. Read More...
BI: On Demand, On Premise, Open Source, or Outsourced?
On-premise or on-demand, business intelligence (BI) solutions can help businesses become more intelligent about key processes. But what are the benefits to

open source support qa  On Demand, On Premise, Open Source, or Outsourced? On-premise or on-demand, business intelligence (BI) solutions can help businesses become more intelligent about key processes. But what are the benefits to implementing cloud-based BI over traditional software? Are on-demand BI applications as popular in the enterprise as they are with midmarket companies? And what are some reasons people don’t outsource BI? Find out the answers to these questions and more. Download this guide now. Read More...
Decision Support Systems -- Overview and Case Studies
Decison support systems range from simple electronic filing cabinets to complex data intensive and analytically sophisticated executive information systems

open source support qa   Read More...
Brio Technology Expands Support for WML and XML
Brio Technology (Nasdaq: BRYO) a provider of business intelligence solutions, announced it is adopting the Wireless Markup Language (WML) and strengthening its

open source support qa  in its support of open Internet standards such as XML, in the same way that it first pioneered the use of DHTML, CSS and Java in its enterprise reporting products a few years ago. Market Impact Brio Technology is attempting to establish a clear lead among business intelligence vendors in support for open Internet standards, and already supports XML (the extensible markup language), DHTML (dynamic hypertext markup language), CSS (cascading style sheets), and Java. The addition of WML (wireless markup Read More...
Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

open source support qa  software selection,enterprise applications,technical support,cost analysis,total cost of ownership,TCO,SLA,service level agreement,vendor evaluation,software evaluation Read More...
Alternative Software Support and Maintenance Options
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems

open source support qa  organizations. If not wide open floodgates, then there will at least be some leaky valves and trickling S&M revenue streams. Sure, no one here is deluded to think of RiminiStreet , TomorrowNow, netCustomer , Versytec , or Conexus Partners as the next market shakers given that their estimated market opportunity is but a small percentage of the larger vendors'' install bases. Still, there should be plenty of fish left to catch for these third party service providers, while the vendors will soon take Read More...
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

open source support qa   Read More...

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